Telephony Engineer Jobs in Georgia (NOW HIRING)

About Us
Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.
As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.
In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.
Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.
Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.
Job Summary
The Network Engineer III provides network infrastructure technical design, hands-on daily support, and works with network infrastructure operations. This position is responsible for a wide variety of tasks involving the campus WAN/LAN, wireless, firewall management, SSL certificates (installation and renewal) with a strong understanding of Cisco, HPE Aruba, VoIP system, network-related infrastructure such as DNS,DHCP, wireless and wired switching, and other tasks as needed.
This position will be on-call 24x7 in case of emergency network issues and to handle any outages relating to the network and telephony systems.
Additionally, this position researches emerging technologies and provides recommendations to management regarding adoption of new technologies and network applications in response to business needs.
Responsibilities

• Collaborate with the Network team members and Department Director to ensure network security and connectivity. Ensure efficiency, security, reliability, usability, and scalability of network equipment through proactive monitoring and automation.
• Provide end-user support for Tier-1 and Tier-2 level network issues based on business priorities.
• Assist in deploying/maintaining core network switches. Manage day-to-day administration of campus switches, routers, and firewall and their supporting applications. Independently deploy, configure, and update edge network switches. Deploy, maintain, and manage campus telephone system: SIP (session initiation protocol), PRI (primary rate interface), and VoIP (voice over internet protocol).
• Maintain IP Address Management servers and their IP addresses which include DNS (domain named service) and DHCP (dynamics host configuration protocol).
• Maintain VLAN and IP address schemas.
• Ensure proxy authentication through Aruba ClearPass and RADIUS protocols.
• Resolve escalations on an array of end-user telephony issues, and wireless/wired networking problems. Research and make recommendations to improve networking and telecommunications standards and processes.
• Configure/deploy/troubleshoot WAPs (wireless access points) and their controllers and management systems.
• Serve as mentor to Junior Network Administrators and provide appropriate guidance, as needed. Mentor and supervise Student Assistants and provide appropriate guidance.
• Define and document network policies and procedures. Maintain VoIP phone system, hunt groups, and call routing; Other duties as assigned.

Required Qualifications

• 4 Year / Bachelor's Degree (or equivalent experience)
• 4 or more years of experience working with IP networks and supporting systems, including Cisco Catalyst, HPe, Extreme switches, and Aruba wireless access points, ClearPass, (or equivalent experience with similar hardware/software), and firewall administration (Palo Alto preferred).

Preferred Qualifications

• 4 Year / Bachelor's Degree preferred degree in Information Technology
• Cisco Certified Network Associate Certification
• Cisco Certified Network Professional Certification
• Experience with Palo Alto firewalls including remote implementation, troubleshooting, and problem resolution (or equivalent experience with similar hardware/software).
• Experience creating and maintaining technical documentation.
• Proven record of completing projects with technologies from Cisco, Aruba, Extreme, HP, Palo Alto, and APC.
• Technical certifications in network engineering and administration (i.e. CCNA, CCNP, etc.).
• Experience administering Linux Servers.
• VoIP experience with SIP and PRI.
• Route, Switch, Security, and Firewall experience.
• OSPF and other dynamic routing experience.
• Experience supporting FreePBX/Sangoma Asterisk systems.

Proposed Salary
82,500 - 105,100
Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.
Knowledge, Skills, & Abilities

• Technical project planning, change management, and documentation skills.
• Ability to work both independently and as a member of teams.
• Ability to set-up and configure network equipment and appliances.
• Proven problem-solving skills in a multiple-vendor environment.
• Effective communication and collaboration skills.

USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at (678) 407.5746 or email hr@ggc.edu.
Background Check

• Position of Trust + Education

Other Information
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.