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Telephone Surveyor Jobs (NOW HIRING)

IHR Research Group LLC

Be Seen First

Call Center Survey Interviewer - Work from home!

Las Vegas, NV · Remote

$14 - $16/hr

As a Telephone Survey Interviewer, you will make phone calls to consumers and businesses across the nation to conduct important surveys about a variety of interesting topics. New interviewers start ...

IHR Research Group LLC

Be Seen First

Call Center Survey Interviewer - Work from home!

Las Vegas, NV · Remote

$14 - $16/hr

As a Telephone Survey Interviewer, you will make phone calls to consumers and businesses across the nation to conduct important surveys about a variety of interesting topics. New interviewers start ...

Noor WFS

Remote Telephone Interviewer

Madison, WI · Remote

$15.75 - $16/hr

Make cold calls, as well as conduct household surveys and commercial studies that involve ... address or telephone number lookups using online resources Qualifications * Strong verbal ...

Windrose Staffing

SURVEYOR

Raleigh, NC · On-site

Surveyors need to be able to work in a variety of weather conditions, and potentially rugged ... Must be able to talk, listen and speak clearly on the telephone * Ability to work and traverse ...

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How much do telephone surveyor jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for telephone surveyor in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $14.42 per hour, depending on experience, location, and employer.

What is a telephone surveyor?

Telephone Surveyors are professionals who conduct surveys, gather opinions, or collect data by calling individuals or businesses over the phone. They typically follow a script or questionnaire to ensure consistency and accuracy in responses. This role is important for organizations seeking feedback, conducting market research, or collecting demographic information. Telephone Surveyors need strong communication skills, patience, and attention to detail. Their work helps companies and researchers make informed decisions based on the data collected.

What does a telephone surveyor do?

A telephone surveyor calls individuals or households to obtain answers to specific survey questions. As a telephone surveyor, you gather opinions for an organization to use in its business plan; these surveys may help to determine customer satisfaction with a product or service, researching responses from the local community about potential legislative changes, or track community lifestyle. You use specific computer software to record and track responses to the inquiries. The duties of a telephone surveyor may also include making mathematical calculations based upon the received answers, data entry, database management, tracking completion of surveys, and documenting problems encountered with the polls. A telephone surveyor can work in a variety of places, such as a call center, though some can work remotely.

What are the key skills and qualifications needed to thrive as a telephone surveyor, and why are they important?

To thrive as a Telephone Surveyor, you need strong verbal communication, active listening, and data entry skills, typically supported by a high school diploma or equivalent. Familiarity with computer-assisted telephone interviewing (CATI) systems and survey software is often required. Persistence, patience, and professionalism are essential soft skills that help manage respondent interactions and maintain data quality. These abilities ensure accurate survey results and a positive representation of the organization during data collection efforts.

What are some common challenges telephone surveyors face during calls, and how can they overcome them?

Telephone Surveyors often encounter challenges such as unresponsive or reluctant participants, language barriers, and time constraints. Building rapport quickly and maintaining a polite, professional tone can help encourage participation. Using clear scripts, active listening, and adapting communication styles to the respondent can also improve response rates. Regular training and feedback from supervisors are valuable for developing effective techniques to handle difficult calls and ensure data quality.

What is the difference between Telephone Surveyor vs Data Collector?

AspectTelephone SurveyorData Collector
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; attention to detail
Work EnvironmentOffice or remote; phone-basedField or office; various data collection methods
Industry UsageMarket research, opinion pollingResearch, government, healthcare
Common Search IntentComparing roles, job requirementsUnderstanding data collection jobs

While both roles involve gathering information, a Telephone Surveyor primarily conducts surveys over the phone, focusing on opinion polling and market research. A Data Collector may work in various environments, collecting data through different methods like surveys, interviews, or observations. The roles share similar credentials but differ in work setting and scope. Understanding these differences helps job seekers find the right position in research and data collection fields.

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Telephone Surveyor jobs near you
Infographic showing various Telephone Surveyor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 20% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,250 per year, or $14.1 per hour.

Temporary Telephone Surveyor, Inner City Capital Connections

ICIC

Boston, MA • Remote

$25/hr

Temporary

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Overview

The Initiative for a Competitive Inner City (ICIC) is a national nonprofit founded in 1994 by Harvard Business School professor Michael Porter. ICIC drives inclusive economic prosperity in under-resourced communities through innovative research and programs to create jobs, income, and wealth for local residents. Informed by our research, ICIC has developed and supported highly effective initiatives for underserved businesses to meet entrepreneurs' most pressing needs. At ICIC, you will work with talented, creative, and committed professionals in a collaborative culture dedicated to excellence and innovation.


Program Overview

Inner City Capital Connections (ICCC) is a program offered by ICIC, dedicated to providing the leaders of small businesses in under-resourced communities with education and coaching to help them cultivate long-term sustainable growth. This free, 40-hour program is designed for busy executives of all expertise levels, fostering their ability to advance their businesses and make a positive impact in the communities they serve.

Position Summary

ICCC is launching their annual Impact Survey to assess the impact of the ICCC program on their business. The Telephone Surveyor will be responsible for calling alumni of ICIC programs to complete the survey either over the phone or at their earliest convenience.

This is a temporary remote position, lasting approximately 12 weeks, reporting to the ICCC Data Lead.

Duties and Responsibilities

  • Engage with program alumni via phone, text, and email outreach to encourage alumni to complete survey
  • Encourage alumni to complete survey over the phone with you
  • Familiarize yourself with ICIC programs to best answer questions from alumni
  • Provide daily reporting on calls made and outcomes
  • Track materials and call data within Google Workspace
  • Follow-up appropriately with businesses as needed
  • Assisting team members with additional tasks as needed including conducting outreach to prospective applicants and current program participants.


Qualifications

Education:An Associate's degree is desired, but a High School Diploma and related work experience may be substituted.

Work Experience:Must have previous experience in cold calling or telephone outreach to large call lists. Experience with sales, customer service, telemarketing, or in call centers is preferred.

Communication Skills:Strong written and oral communication skills preferred.

Technology Requirements: Candidates must have access to their own computer capable of accessing Google Workspace, as well as a device (computer or smartphone) capable of making calls through ICIC's phone platform, Dialpad. A stable, reliable internet connection is required. Candidates must also have access to a quiet space with minimal background noise, suitable for conducting phone calls with program alumni. Prior experience with Google Workspace is preferred.

Application Details

Interested candidates should submit their resume through our online application. This is a temporary full-time position with an expected duration of approximately 12 weeks. It is a remote work opportunity, but please note that ICIC is currently only able to employ individuals in the following states: AL, CA, CO, FL, GA, IL, MA, MD, MI, NC, NJ, NY, OR, PA, TX, VA.

ICIC is dedicated to fostering a diverse and inclusive organization. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender identity, family status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

ICIC participates in E-Verify to confirm that all new hires are authorized to work in the U.S. Please see the Participation Poster and Right to Work Poster for more information.

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