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Telephone Secretary Jobs (NOW HIRING)

Disabled American Veterans

Secretary II

Salt Lake City, UT · On-site

$15.66 - $24.38/hr

Secretary Reports To: NSO Supervisor/ NAO Supervisor Salary Grade: (Grades are determined based on ... Answer telephone, screen callers, relay messages, greet visitors and answer general veterans ...

MISIDE

General Secretary

Detroit, MI · On-site

$18/hr

The General Secretary is responsible for secretarial and clerical duties required by the Systems ... Primary responsibilities include telephone reception, scheduling appointments, completing the ...

Techie 2 Go, LLC

Secretary

Middletown, NJ

Secretary Job Duties Produces information by transcribing, formatting, inputting, editing ... Completes requests by greeting customers over the telephone; answering or referring inquiries.

Disabled American Veterans

Secretary II

Boston, MA · On-site

$15.66 - $24.38/hr

Secretary II Reports To: NSO Supervisor/ NAO Supervisor Salary Grade: (Grades are determined based ... Answer telephone, screen callers, relay messages, greet visitors and answer general veterans ...

Disabled American Veterans

Secretary II

Los Angeles, CA · On-site

$15.66 - $24.38/hr

Secretary II Reports To: NSO Supervisor/ NAO Supervisor Salary Grade: (Grades are determined based ... Answer telephone, screen callers, relay messages, greet visitors and answer general veterans ...

Disabled American Veterans

Secretary II

Des Moines, IA · On-site

$15.66 - $24.38/hr

Secretary II Reports To: NSO Supervisor/ NAO Supervisor Salary Grade: (Grades are determined based ... Answer telephone, screen callers, relay messages, greet visitors and answer general veterans ...

Disabled American Veterans

Secretary II

Des Moines, IA · On-site

$15.66 - $24.38/hr

Secretary II Reports To: NSO Supervisor/ NAO Supervisor Salary Grade: (Grades are determined based ... Answer telephone, screen callers, relay messages, greet visitors and answer general veterans ...

Akin

Legal Secretary

Washington, DC · Hybrid

$80K - $100K/yr

Receive, screen and transmit telephone calls, conference calls and messages to/from attorneys, clients and staff. * Handle incoming and outgoing mail. * Perform secretarial functions associated with ...

Arcadia Unified School District

Secretary

Arcadia, CA · On-site

$5K/mo

... techniques; telephone techniques and etiquette; financial and statistical records-keeping ... Ability to: perform a variety of responsible secretarial and clerical support services; provide ...

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Telephone Secretary information

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$24.5K

$45.9K

$63K

How much do telephone secretary jobs pay per year?

As of Jun 6, 2026, the average yearly pay for telephone secretary in the United States is $45,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What are telephone secretaries?

Telephone secretaries are administrative professionals who primarily manage incoming and outgoing phone calls for an organization. They handle a variety of tasks such as answering calls, taking messages, directing callers to appropriate departments, and providing information to clients or customers. In addition to phone duties, they may also schedule appointments, maintain records, and perform general office support tasks. Telephone secretaries play a crucial role in ensuring smooth communication within the company and with external contacts.

What jobs make $3,000 a month without a degree?

A telephone secretary typically earns less than $3,000 monthly, but some entry-level administrative or customer service roles can reach or exceed this income without a degree, especially with experience or specialized skills. Other jobs that may pay around $3,000 a month without a degree include sales positions, certain trades like HVAC or plumbing, and delivery or transportation roles, often requiring on-the-job training or certifications.

What are some common challenges faced by Telephone Secretaries, and how can they be effectively managed?

Telephone Secretaries often juggle multiple calls, messages, and administrative tasks simultaneously, which can make organization and time management challenging. Handling difficult callers or managing high call volumes, especially during peak hours, requires patience and strong communication skills. Using call management systems, maintaining detailed call logs, and prioritizing urgent messages can help manage these demands effectively. Staying calm under pressure and continuously updating organizational systems can make the role more manageable and rewarding.

What are the key skills and qualifications needed to thrive as a Telephone Secretary, and why are they important?

To thrive as a Telephone Secretary, you need excellent verbal communication, organizational skills, and basic office administration knowledge, usually supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, office software (such as Microsoft Office), and scheduling tools is typically required. Professionalism, attention to detail, and a courteous demeanor are essential soft skills for this role. These abilities ensure efficient call management, positive interactions, and smooth office operations.
More about Telephone Secretary jobs
What job categories do people searching Telephone Secretary jobs look for? The top searched job categories for Telephone Secretary jobs are:
Telephone Secretary jobs near you
Infographic showing various Telephone Secretary job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,945 per year, or $22.1 per hour.
Secretary II

Secretary II

Disabled American Veterans

Salt Lake City, UT • On-site

$15.66 - $24.38/hr

Full-time

Posted 14 days ago

Job description

Department/Location:

110 - Service/NSO Offices “Nationwide”

Job Title:

Secretary

Reports To:

NSO Supervisor/ NAO Supervisor

Salary Grade: (Grades are determined based on structure and workflow of the location)

Secretary II – Grade 7

($15.66 - $24.38/hour)

Secretary III – Grade 8

($16.93 - $26.30/hour)

Secretary IV – Grade 9

($18.27 - $28.44/hour)

Secretary V – Grade 10

($20.18 - $31.39/ hour)

Type of position:

Full-time

Minimum Hours: 40 hr/week

Non-Exempt

Job Summary: The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Secretaries provide routine administrative and secretarial support to National Service Officers including reception activities, correspondence, reports, and records maintenance. May perform duties of a sensitive and confidential nature.

Essential Functions:

  • Operate personal computer to access the internet, e-mail, electronic calendars and other office support software
  • Type correspondence and reports using personal computer
  • Locate and compile information, written correspondence, reports and tables/charts using knowledge of scientific, medical, legal or other technical terms
  • Establish and maintain office/clientele files
  • Answer telephone, screen callers, relay messages, greet visitors and answer general veterans’ benefits questions
  • Open, sort and screen mail
  • Handle membership payments
  • Pick up and deliver materials as required
  • Operate office equipment such as photocopier and facsimile machine
  • Performs other support staff activities as directed by office Supervisor(s) and Lead Secretary

Essential Skills and Experience:

  • High school diploma (or equivalent)
  • Understanding of modern office procedures and methods including telephone communications, office systems and keeping record
  • Must have good communication skills. Professionally and diplomatically, communicate with people inside/outside the organization. This communication of information can be exchanged in person, in writing, or by telephone, facsimile or e-mail
  • Experience with Microsoft Office Suite (proficient level skills preferred)
  • Able to type 50 words per minute or more accurately
  • General knowledge of legal and/or medical terminology preferred