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Telephone Operator Jobs in Oklahoma (NOW HIRING)

Northcare

Patient Service Representative I (69841)

Edmond, OK · On-site

$13.25 - $16.75/hr

Provides back-up and overflow coverage for Front Office Telephone Operator(s). Responsibilities Primary Duties and Responsibilities: * Receives patients at reception window. * Obtains required ...

INTEGRIS Health

Communications Operator

Grove, OK · On-site

The Communications Operator serves as the central point of hospital communications, including ... Assists internal customers with basic telephone system programming Reports to assigned Supervisor ...

RCB Bank

Part-Time Switchboard Operator

Claremore, OK · On-site

$12.50 - $15.75/hr

You can provide strong telephone and written communication skills to customers. * You can work in a ... Operating with values such as integrity, respect, sincerity, and honor, RCB Bank is an equal ...

rcb

Part-Time Switchboard Operator

Claremore, OK · On-site

$12.50 - $15.75/hr

You can provide strong telephone and written communication skills to customers. * You can work in a ... Operating with values such as integrity, respect, sincerity, and honor, RCB Bank is an equal ...

UHS

PBX OPERATOR

Enid, OK · On-site

Responsible for operating the switchboard, I and II way paging, code blue and TDD telephones ... Good telephone skills required. * Must successfully complete the pre-employment assessment. * Basic ...

UHS

PBX OPERATOR

Enid, OK · On-site

Responsible for operating the switchboard, I and II way paging, code blue and TDD telephones ... Good telephone skills required. * Must successfully complete the pre-employment assessment. * Basic ...

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All JobsTelephone Operator JobsTelephone Operator Jobs in Oklahoma

Telephone Operator information

See Oklahoma salary details

$8

$16

$23

How much do telephone operator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for telephone operator in Oklahoma is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.98 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What are the most commonly searched types of Telephone Operator jobs in Oklahoma?

The most popular types of Telephone Operator jobs in Oklahoma are:

What are popular job titles related to Telephone Operator jobs in Oklahoma?

For Telephone Operator jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Telephone Operator jobs in Oklahoma look for?

The top searched job categories for Telephone Operator jobs in Oklahoma are:

What are popular job titles related to Telephone Operator jobs in OK?

For Telephone Operator jobs in OK, the most frequently searched job titles are:

Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Oklahoma as of August 2026, with employment types broken down into 48% Full Time, 50% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,300 per year, or $16.5 per hour.

Patient Service Representative I, Bilingual (69686)

VARIETY CARE INC

Oklahoma City, OK • On-site

$14.25 - $18.25/hr

Full-time

Posted 19 days ago

Variety Care rating

7.0

Company rating: 7.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Patient Service Representative I (bilingual required)
Overview
Department: Administration
Position:  Patient Service Representative I
Employee Category:  Non-Exempt
Reporting Relationship:  Practice Administrator
Character Qualities:
Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
Enthusiasm- Expressing my joy in each task as I give it my best effort.
Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions.
Patience- Accepting a difficult situation without giving a deadline to remove it.
Punctuality- Showing esteem for others by doing the right thing at the right time.
Summary of Duties and Responsibilities:
Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s).
Responsibilities
Primary Duties and Responsibilities: 

  1. Receives patients at reception window.
  2. Obtains required information/documentation from patient at check in.
  3. Obtains financial and family information and updates it for each patient on each visit including, address, phone, insurance coverage, and DOB.
  4. Updates information and makes changes as necessary in the electronic medical records.
  5. Schedules appointments in electronic medical records.
  6. Posts charges and payments at the time of check-out for patient
  7. Verifies any late or open balances and reminds patient of the outstanding balance. 
  8. Calls billing assistance to help patient with balance owed questions.
  9. Accepts payments and assures daily collections are secured.
  10. Balances daily transactions.
  11. Assures waiting area is good order throughout the day.  Calls custodial staff as needed for assistance.
  12. Follows HIPAA guidelines and Variety Care Privacy policy and procedure.
  13. Assures that office equipment is in good working order.  Notifies appropriate staff member if problems arise.
  14. Accepts direction from the Practice Administrator or the Physician on staff.
  15. Supports Variety Care’s accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable.  Provide leadership and work with all staff to achieve the goals of the “Triple Aim” of healthcare reform—to improve the experience of care, improve health outcomes, and decrease healthcare costs.
  16. Embodies the strength of personal character.  Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment.  Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable.
  17. Performs other duties as assigned.

ADA Requirements:

  1. Able to lift a minimum of 25 pounds. 
  2. Able to sit for long periods of time.

Qualifications
Requirements, Special Skills or Knowledge: 

  1. High School Diploma or GED.
  2. Possesses legible handwriting and basic mathematic skills.
  3. Possesses ability to work with the public.
  4. Possesses ability to enter simple data entry and has basic keyboarding knowledge.
  5. Able to communicate with patients and staff.
  6. Trustworthy handling confidential information.
  7. Able to work in an active and stressful environment.
  8. Able to work with difficult patients from time to time.
  9. Bilingual (English/Spanish)

Preferred Requirements, Special Skills or Knowledge: 

  1. One or more years of clerical experience.
  2. One or more years of customer service experience.

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