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Remote Telephone Operator Jobs in Oklahoma (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Tulsa, OK · Remote

$14.50 - $19.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

BodySpec

Customer Experience Representative

Bethany, OK · On-site +1

$49K/yr

BodySpec is the premier DEXA operator in the country, and our Health Consultants are the heartbeat of that experience. First-year Remote Health Consultants in the US can expect to earn up to $49,056 ...

All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Oklahoma

Remote Telephone Operator information

See Oklahoma salary details

$8

$16

$23

How much do remote telephone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote telephone operator in Oklahoma is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Oklahoma? For Remote Telephone Operator jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Oklahoma look for? The top searched job categories for Remote Telephone Operator jobs in Oklahoma are:
What cities in Oklahoma are hiring for Remote Telephone Operator jobs? Cities in Oklahoma with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Oklahoma as of August 2026, with employment types broken down into 50% Full Time, 48% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,300 per year, or $16.5 per hour.

Customer Service Representative - Remote in Oklahoma City

Maximus

Oklahoma City, OK • On-site, Remote

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 300 frontline employees who took The Breakroom Quiz

289th of 481 rated business services

Job description

General information
Job Posting Title
Customer Service Representative - Remote in Oklahoma City
Date
Thursday, July 30, 2026
City
Oklahoma City
State
OK
Country
United States
Working time
Full-time
Description & Requirements
Maximus is currently hiring Customer Service Representatives to join our team in Oklahoma! This position is responsible for supporting our project with the Oklahoma SoonerCare Program by providing customer care and enrollment services via telephone, IVR and web-based portals. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
We are currently hiring to fill Full-Time positions where workers will have the choice to work onsite or remotely from the comfort of their home.
To be eligible for this position, you must reside in or within 40 miles of Oklahoma City.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- Competitive Compensation - Quarterly bonuses based on performance
- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement - Invest in your ongoing education and development.
- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Answer incoming customer inquiries received via telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with performance standards, policies, procedures, and confidentiality and privacy requirements.
- Provide accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers.
- Track, document, and record all customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems.
- Complete associated tasks and transactions according to established guidelines to ensure accuracy and completeness.
- Navigate multiple computer systems while interacting with customers and perform data entry accurately.
- Facilitate fulfillment of customer requests for materials via mail, email, or electronic delivery as appropriate.
- Transfer or refer customers to appropriate internal or external entities in accordance with established guidelines.
- Address customer inquiries and resolve routine issues to ensure appropriate actions or updates are completed.
- Escalate unresolved, complex, or sensitive issues or grievances to designated staff or departments for further investigation or resolution as needed.
- Facilitate translation or interpretation services for non English speaking customers according to procedures.
- Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery.
- Meet Quality Assurance (QA), productivity, and other key performance metrics.
- Attend required meetings and trainings and maintain up to date knowledge of all programs, systems, policies, and procedures.
- Perform other related duties as assigned by management.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
Additional Minimum Requirements:
- Must be able to pass all pre-employment screenings, including a background check
- Must have a HS Diploma or GED/equivalent
- Must live in Oklahoma City area (No more than 1 hour away or no more than 40 miles away from the site)
- Customer service experience preferred
- Call Center service experience preferred
Home Office Requirements:
- Reliable, high-speed internet service
- Minimum 40 Mbps download speeds
- Must be a traditional, wired high-speed connection such as cable or fiber
- Services that connect via a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible
- Must be able to connect your computer directly to your modem or router via ethernet cable, WiFi connections are not allowed
- Quiet and distraction-free workspace
#HealthTexas #LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
14.00
Maximum Salary
$
14.00

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