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Telephone Agent Jobs (NOW HIRING)

Marriott

Telephone Sales Agent

Lahaina, HI · On-site

POSITION SUMMARY Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and ...

Matanuska Telephone Association

Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the ... Respond to user questions and inquiries via telephone, email, web, or other communication methods.

New

Matanuska Telephone Association

Working in a fast paced 24-hour call center environment, the Technical Support Agent serves as the ... Respond to user questions and inquiries via telephone, email, web, or other communication methods.

New

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Attends telephone skills and program information training sessions; adheres to established levels ...

Diamond Resorts

Front Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

Verify member, owner, and guest information (i.e. for additional keys, telephone calls, and ... Complete Front Desk Agent checklist daily. * Reconcile end of the day shift report. * Maintain ...

Diamond Resorts

Front Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

Verify member, owner, and guest information (i.e. for additional keys, telephone calls, and ... Complete Front Desk Agent checklist daily. * Reconcile end of the day shift report. * Maintain ...

MCI Careers

Telephone Sales Agent

Balch Springs, TX · On-site

LOCATIONDallas, TXPOSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer ...

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Telephone Agent information

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$5

$23

$71

How much do telephone agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for telephone agent in the United States is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Telephone Agent vs Customer Service Representative?

AspectTelephone AgentCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office settings
Industry UsageTelecommunications, sales, supportRetail, tech, finance, support
Common Search IntentRoles focused on phone communicationCustomer support and service roles

While both roles involve phone-based communication, a Telephone Agent primarily handles outbound or inbound calls related to sales or support, often in call centers. Customer Service Representatives may handle a broader range of customer inquiries across various channels, including phone, email, or chat. The roles overlap in skills and work environment but differ in scope and specific responsibilities.

How can I become a telephone agent?

To become a telephone agent, you typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and proficiency with computer systems and customer service tools is often required. Some roles may also require background checks or specific certifications depending on the industry.

How do I become a telephone agent?

To become a telephone agent, you typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and familiarity with customer service software or call center tools can be beneficial. Some positions may require background checks or specific certifications depending on the industry.

What is the job description of a telephone agent?

A telephone agent is responsible for handling inbound or outbound calls to assist customers, provide information, resolve issues, and promote products or services. They must have good communication skills, often use customer relationship management (CRM) software, and follow company scripts or protocols to ensure effective service.

What cities are hiring for Telephone Agent jobs?

Cities with the most Telephone Agent job openings:

What states have the most Telephone Agent jobs?

States with the most job openings for Telephone Agent jobs include:

What are popular job titles related to Telephone Agent jobs?

For Telephone Agent jobs, the most frequently searched job titles are:

Telephone Agent jobs near you
Infographic showing various Telephone Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $49,873 per year, or $24 per hour.

Telephone Sales Agent, IRD

Big Sky, MT • On-site

Montage International
Traveler Accommodation • 1 - 5K employees
Learn more about Montage Internationalexternal

Full-time

Medical, Retirement

Re-posted 21 days ago

Job description

Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Here to apply internally.
At (insert brand), It's All Because of YOU!
Telephone Sales Agent
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At (insert brand), we know our success is all because of you. Here, you're not just an associate but a passionate creator of authentic, personalized experiences. You'll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at (insert brand) is more than a job; it's a way of life. Don't just imagine the possibility-join us.
Your Leadership
  • Supports the In-Room Dining department and its staff by answering incoming calls and taking guests' orders via phone or digital platforms and special requests

  • Provide menu recommendations, describe menu items, and address any guest inquiries regarding ingredients, allergens, or dietary restrictions

  • Accurately enter guest orders into the point-of-sale (POS) system, ensuring all special requests and modifications are correctly recorded

  • Coordinate with kitchen and service staff to ensure timely preparation and delivery of orders, prioritizing based on guest preferences and timing requests

  • Upsell menu items, promotions, and special offerings to enhance the guest experience and increase revenue

  • Process payment transactions accurately, including cash, credit cards, room charges, and any applicable discounts or promotions

  • Assist with emails, ordering supplies, updating menu and information binders, guest amenity traces and set-up, as well as data entry and filing, and checking orders as they go out

  • Assist with keeping the office clean and organized

  • Close out cash banks and pay out servers as needed

  • Deliver on guests' expectations and have the desire to create WOW moments

  • Perform additional duties as assigned that may be outside the scope of duties, based on business needs

About You
  • You enjoy order taking and assisting others

  • You have a passion for the food and beverage industry

  • You are personable and engaging
  • You are open to learning, developing, and growing both yourself, personally, and helping others do the same

  • You are trustworthy and have integrity

Must Haves
  • Ability to work a flexible schedule including weekends and holidays

  • Ability to collaborate in a team environment

  • Basic communication skills

  • Food and beverage experience, a plus

You will Enjoy
  • Free meals

  • Free uniforms and cleaning

  • Ongoing community outreach events
  • Associates' events throughout the year

  • 401 [k] retirement plan with company matching

  • Hotel Discounts
  • Healthcare benefits

Physical Requirements
  • Ability to stand and exercise mobility for extended periods of time during your scheduled shift

  • Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

  • Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis

At (insert brand), we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer - veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Montage International logo

About Montage International

Sourced by ZipRecruiter

Montage International, based in Irvine, CA, US, operates within the hospitality industry. The company's portfolio includes highly luxurious resorts, hotels, residences, and golf courses, which are categorized under four distinctive brands: Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences and Pendry Residences. Established in 2002 by Alan Fuerstman, the company's goal is to transform traditional hospitality into something more immersive by integrating arts, culture, and fashion in their high-end properties. The company's mission is driven by the core values of social responsibility, humility, respect, integrity, and introspection -- hallmarks of the hospitality experience they aim to provide.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

2002

Social media

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