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Telephone Agent Jobs in Springfield, LA (NOW HIRING)

DSN

Title Clerk Hammond 162 LA

Hammond, LA · On-site

$12.50 - $16/hr

Insurance Agent * Credit Union Clerk * Knowledge of transactions / paperwork processing ... Provides telephone and/or email customer service. * Completes Motor Vehicle forms and title ...

DSN

Title Clerk - Hammond, LA 162

Hammond, LA · On-site

$15 - $17/hr

Insurance Agent * Credit Union Clerk * Knowledge of transactions / paperwork processing ... Provides telephone and/or email customer service. * Completes Motor Vehicle forms and title ...

DSN

Title Clerk - Hammond, LA 162

Hammond, LA · On-site

$12.50 - $16/hr

Insurance Agent * Credit Union Clerk * Knowledge of transactions / paperwork processing ... Provides telephone and/or email customer service. * Completes Motor Vehicle forms and title ...

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All JobsTelephone Agent JobsTelephone Agent Jobs in Springfield, LA

Telephone Agent information

See Springfield, LA salary details

$4

$18

$55

How much do telephone agent jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for telephone agent in Springfield, LA is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $8.89 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Telephone Agent vs Customer Service Representative?

AspectTelephone AgentCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentCall centers, remote or office settingsCall centers, retail, office settings
Industry UsageTelecommunications, sales, supportRetail, tech, finance, support
Common Search IntentRoles focused on phone communicationCustomer support and service roles

While both roles involve phone-based communication, a Telephone Agent primarily handles outbound or inbound calls related to sales or support, often in call centers. Customer Service Representatives may handle a broader range of customer inquiries across various channels, including phone, email, or chat. The roles overlap in skills and work environment but differ in scope and specific responsibilities.

How can I become a telephone agent?

To become a telephone agent, you typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and proficiency with computer systems and customer service tools is often required. Some roles may also require background checks or specific certifications depending on the industry.

How do I become a telephone agent?

To become a telephone agent, you typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and familiarity with customer service software or call center tools can be beneficial. Some positions may require background checks or specific certifications depending on the industry.

What is the job description of a telephone agent?

A telephone agent is responsible for handling inbound or outbound calls to assist customers, provide information, resolve issues, and promote products or services. They must have good communication skills, often use customer relationship management (CRM) software, and follow company scripts or protocols to ensure effective service.

What cities near Springfield, LA are hiring for Telephone Agent jobs?

Cities near Springfield, LA with the most Telephone Agent job openings:

Telephone Agent jobs near you
Infographic showing various Telephone Agent job openings in Springfield, LA as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $38,486 per year, or $18.5 per hour.

Insurance Agency Sales Agent Remote

Baton Rouge, LA • Remote

Shaun Lanza: Allstate Insurance
See more jobs at Shaun Lanza: Allstate Insuranceexternal

$85K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Property & Casualty Insurance Specialist: Work Remotely with a Leading Local Allstate Agency

About the Role: Do you have experience in Property and Casualty Insurance? Interested in working from the comfort of your own home? This position might be the right opportunity for you!
We're searching for energetic and dedicated individuals with a positive mindset to become part of some of the top-performing Local Allstate Agencies across the nation.
Experience and Credentials:
  • Required: Active Property and Casualty License.
  • Preferred:Experience in insurance agency sales.
  • 1+ years in the insurance industry.
What We Are Looking For:
  • Positive Outlook & Disposition.
  • Coachable and Eager to Learn.
  • Willingness to Learn New Programs and Processes.
  • Reliable.
  • Experience in insurance sales.
Responsibilities:
  • Maintain high activity levels, handling phone calls, texts, and emails.
  • Manage the new business onboarding process.
  • Schedule insurance reviews and financial appointments.
  • Identify new business opportunities via telephone, referrals, and various lead sources provided.
  • Identify cross-sell opportunities.
Work Schedule: Monday to Friday. A consistent 40-hour workweek. 

Benefits:
  • Competitive Compensation: Base pay plus bonuses, ranging from $85,000 to $120,000 annually.
  • Leadership and growth opportunities.
  • Comprehensive 401(K).
  • Paid sick days.
  • Medical, dental, and vision insurance.
  • Disability coverage.
  • Generous paid time off, weekends off, and paid holidays.
Work Location: Fully remote.
How to Apply: Click on 'Apply'. For direct inquiries, you can text (936) 279-2470. Please mention your name so that we can easily find your Application and resume.

This is a remote position.