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Telehealth Customer Service Representative Jobs (NOW HIRING)

eMed LLC

Customer Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Service Representative (Bilingual - English/Spanish) Miami Headquarters About eMed eMed is ... Customer service experience in healthcare, telehealth, technology, or a fast-paced service ...

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Telehealth Customer Service Representative information

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How much do telehealth customer service representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for telehealth customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Telehealth Customer Service Representatives, and how are they addressed?

Telehealth Customer Service Representatives often encounter challenges such as helping patients navigate unfamiliar telehealth platforms, resolving technical issues, and managing high call volumes during peak times. Addressing these challenges requires a calm, solution-oriented approach, as well as ongoing training in the latest software and troubleshooting techniques. Many organizations provide comprehensive onboarding, knowledge bases, and supportive team structures to help representatives succeed. Regular feedback sessions and teamwork also play a key role in overcoming obstacles and ensuring high-quality service.

What is a Telehealth Customer Service Representative job?

A Telehealth Customer Service Representative assists patients with virtual healthcare services by providing support through phone, chat, or email. They help schedule appointments, troubleshoot technical issues, verify insurance information, and answer general inquiries about telehealth programs. The role requires excellent communication skills, basic technical knowledge, and the ability to handle sensitive patient information securely. This position is essential in ensuring a smooth and accessible telehealth experience for patients and healthcare providers.

What are the key skills and qualifications needed to thrive in the Telehealth Customer Service Representative position, and why are they important?

To thrive as a Telehealth Customer Service Representative, you need strong communication skills, attention to detail, and a background in customer service or healthcare support, often requiring at least a high school diploma or equivalent. Familiarity with telehealth platforms, patient scheduling software, and basic computer systems is typically expected, and some employers may prefer experience with electronic health records (EHRs). Exceptional interpersonal skills, patience, and the ability to handle sensitive health information discreetly help you stand out in this role. These competencies are crucial for delivering seamless, compassionate support to patients and providers in a technology-driven, remote healthcare environment.

More about Telehealth Customer Service Representative jobs
What cities are hiring for Telehealth Customer Service Representative jobs? Cities with the most Telehealth Customer Service Representative job openings:
What are the most commonly searched types of Telehealth Customer Service Representative jobs? The most popular types of Telehealth Customer Service Representative jobs are:
What states have the most Telehealth Customer Service Representative jobs? States with the most job openings for Telehealth Customer Service Representative jobs include:
What job categories do people searching Telehealth Customer Service Representative jobs look for? The top searched job categories for Telehealth Customer Service Representative jobs are:
Telehealth Customer Service Representative jobs near you
Infographic showing various Telehealth Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Berman Star Nissan

Niles, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Description

Berman Star Nissan is seeking a professional, positive, and friendly Customer Service Representative to join our team! 
Location: Star Nissan, Niles, IL
Schedule: Monday-Saturday 8:00AM-5:00PM; (Sundays & one weekday off)  
Pay: $20/hr+ Bonuses!
Remote: No

Customer Service Representative - Vehicle Exchange Program

We are looking for a professional, positive, and friendly Customer Service Representative to be a part of our Vehicle Exchange Program! In this role, you will play a key part in engaging with our Service customers in person, presenting exciting opportunities to upgrade their current vehicles.
Responsibilities: 

  • Educate customers on the benefits and options available through our Vehicle Exchange Program
  • Deliver outstanding customer service with a friendly and professional demeanor
  • Interact with both new and existing customers to present opportunities for upgrading their current vehicle through the Vehicle Exchange program
  • Act as a liaison between customers and the service department while their vehicle is being serviced
  • Utilize strong decision-making and active listening skills to understand and address customer needs effectively

Ideal Candidate:

  • Professional, positive, and approachable attitude
  • Strong communication and interpersonal skills
  • Ability to make informed decisions and actively listen to customer concerns

Benefits/Perks:

  • Competitive PTO Policy
  • Multiple low-cost medical insurance options plus FREE TeleHealth
  • Low-Cost Dental, Vision & Life Insurance Options 
  • Short Term & Long Term Disability
  • Paid Training
  • 401K
  • Automotive Service & Sales Discounts 
  • Opportunities for Advancement! 
Qualifications
  • Valid driver's license with a clean driving record (minimum of 3 years)
  • Prompt, courteous, and enthusiastic personality
  • Strong follow-up and multitasking abilities
  • Strong computer skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.