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Remote Telehealth Customer Service Representative Jobs

Only Data Entry

$14.75 - $20.25/hr

Customer Service Representative- Remote Houston, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

Only Data Entry

$14.75 - $20.25/hr

Customer Service Representative- Remote Coral Springs, FL, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

Only Data Entry

$14.75 - $20.25/hr

Customer Service Representative- Remote Philadelphia, PA, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Only Data Entry

$14.75 - $20.25/hr

Customer Service Representative- Remote McAllen, TX, United States Job Openings Customer Service Representative- Remote Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Traveling with Tasha

$14.75 - $20.25/hr

Customer Service Representative (Remote) Houston, Texas, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone About the Job We are seeking a Remote Customer Service Representative to ...

PerunHR

Customer Service Representative - Remote

Tifton, GA · Remote

$13.25 - $18/hr

he Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Company. The primary function of this role is to obtain the release of ...

Traveling with Michaila

$14.75 - $20.25/hr

... Customer Service Representative to support clients by managing communications, coordinating service details, and ensuring a smooth experience from start to finish. This fully remote role is ideal for ...

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Remote Telehealth Customer Service Representative information

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How much do remote telehealth customer service representative jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote telehealth customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the main challenges faced by Remote Telehealth Customer Service Representatives, and how can they be managed?

Remote Telehealth Customer Service Representatives often encounter challenges such as managing a high volume of patient inquiries, navigating various telehealth platforms, and ensuring clear communication without in-person cues. To handle these effectively, it's important to develop strong organizational skills, become proficient with healthcare software, and maintain a calm, empathetic approach when resolving patient concerns. Regular team meetings and ongoing training can also help representatives stay updated on best practices and adapt to evolving workflows.

What does a Remote Telehealth Customer Service Representative do?

A Remote Telehealth Customer Service Representative assists patients and healthcare providers by answering questions, scheduling appointments, handling billing inquiries, and providing information about telehealth services, all from a remote location. They help troubleshoot basic technical issues, guide patients through the telehealth process, and ensure a seamless virtual healthcare experience. This role requires strong communication skills, empathy, and the ability to navigate various software platforms used in telemedicine.

What are the key skills and qualifications needed to thrive as a Remote Telehealth Customer Service Representative, and why are they important?

To thrive as a Remote Telehealth Customer Service Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with telehealth platforms, CRM systems, and basic computer proficiency is typically required. Excellent listening, problem-solving abilities, and empathy help you connect with patients and handle sensitive information effectively. These skills and qualities are essential for ensuring patient satisfaction, maintaining privacy, and supporting smooth virtual healthcare operations.
More about Remote Telehealth Customer Service Representative jobs
What cities are hiring for Remote Telehealth Customer Service Representative jobs? Cities with the most Remote Telehealth Customer Service Representative job openings:
What are the most commonly searched types of Telehealth Customer Service Representative jobs? The most popular types of Telehealth Customer Service Representative jobs are:
What states have the most Remote Telehealth Customer Service Representative jobs? States with the most job openings for Remote Telehealth Customer Service Representative jobs include:
What job categories do people searching Remote Telehealth Customer Service Representative jobs look for? The top searched job categories for Remote Telehealth Customer Service Representative jobs are:
Remote Telehealth Customer Service Representative jobs near you
Infographic showing various Remote Telehealth Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Remote)

Customer Care Expertise LLC

Saint Petersburg, FL • Remote

$16.50 - $22.25/hr

Full-time

Posted 24 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree