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Telecommute Customer Service Representative ~ Jobs in Rochester, NY

Mr.Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

Mr Handyman

Customer Service Representative

Rochester, NY · On-site

$18 - $20/hr

... Customer Service Representative These are the minimum requirements to be considered for this position. * Live within the area * Have 2+ years of experience in an office setting * Solving problems ...

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All JobsTelecommute Customer Service Representative ~ JobsTelecommute Customer Service Representative ~ Jobs in Rochester, NY

Telecommute Customer Service Representative information

See Rochester, NY salary details

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How much do telecommute customer service representative ~ jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for telecommute customer service representative ~ in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Telecommute Customer Service Representative ~ vs Remote Customer Support Specialist?

AspectTelecommute Customer Service RepresentativeRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office, computer, phoneHome office, computer, phone
Industry UsageCommon in retail, telecom, techCommon in tech, e-commerce, service sectors
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, technical support, account management

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference lies in job focus: Customer Service Representatives typically handle general inquiries and order processing, while Customer Support Specialists often deal with technical issues and account-specific problems. Understanding these distinctions can help job seekers target the right position based on their skills and interests.

What are the most commonly searched types of Customer Service Representative ~ jobs in Rochester, NY?

The most popular types of Customer Service Representative ~ jobs in Rochester, NY are:

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For Telecommute Customer Service Representative ~ jobs in Rochester, NY, the most frequently searched job titles are:

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Cities near Rochester, NY with the most Telecommute Customer Service Representative ~ job openings:

Telecommute Customer Service Representative jobs near you
Infographic showing various Telecommute Customer Service Representative ~ job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative

ADMAR Construction Equipment & Supplies

Rochester, NY • On-site

$21 - $23/hr

Full-time

Re-posted 27 days ago

Admar Supply rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

136th of 178 rated vehicle equipment hire

Job description

Job Type
Full-time
Description
Job Description -Customer Service Representative
Reports to: Rental Manager
Primary Purpose:
To greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service.
Essential Functions:
  • Act as the front line customer service provider and "first impression officer" by warmly greeting the customer whether by phone or walk-in.
  • Writes contracts , process reservations, and assigns equipment
  • Quotes rental rates during the phone conversation (one call resolution).
  • Product expert and consultant to the customers
  • Handles small equipment sales for walk-in customers.
  • Ensure that your store looks amazing by organizing the show room, providing ideas to improve the customer experience in the store or on location
  • Establish and maintain a professional relationship with all customers(External and Internal)
  • Accountable for managing the equipment rental guidelines and policies.
  • The ability and internal desire to learn and pursue self-improvement
  • Support and act as liaison to the outside sales force.
  • The ability to work independently in a fast-paced environment.
  • Performs other duties as assigned.

Skills:
  • Exceptional phone skills, customer service skills and common sense.
  • The ability to calculate figures; such as discounts, interest, and percentages.
  • Excel in a fast paced, highly urgent environment
  • Ability to think on your feet, and natural inclination to go the extra mile to help the customer
  • The ability to close the sale.
  • Accumatica or other ERP system knowledge a plus

Experience/Education:
  • High School Diploma or equivalent.
  • 2 - 5 years' experience as a rental coordinator or counter person preferably in the equipment rental industry.
  • Highly competent computer and keyboarding skills (Microsoft Office)
  • The desire to learn new equipment and do on-line learning.
  • Strong verbal communication skills.
  • Prior experience of working with a variety of construction equipment a plus.
  • Verifiable references and a work history

Physical Demands:
  • While performing the duties of this job the employee is regularly required to sit, stand and walk. Employee must be able to lift and carry up to 50 lbs.
  • The work environment is that of a typical warehouse office. Some exposure to cold, heat, noise, fumes and dust.

Salary Description
$21.00 - $23.00 per hour

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