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Telecommute Customer Service Representative ~ Jobs in Rochester, NY

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Telecommute Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do telecommute customer service representative ~ jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for telecommute customer service representative ~ in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Telecommute Customer Service Representative ~ vs Remote Customer Support Specialist?

AspectTelecommute Customer Service RepresentativeRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office, computer, phoneHome office, computer, phone
Industry UsageCommon in retail, telecom, techCommon in tech, e-commerce, service sectors
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, technical support, account management

Both roles involve remote customer interaction, requiring similar credentials and work environments. The main difference lies in job focus: Customer Service Representatives typically handle general inquiries and order processing, while Customer Support Specialists often deal with technical issues and account-specific problems. Understanding these distinctions can help job seekers target the right position based on their skills and interests.

How can I become a telecommute customer service representative?

To become a telecommute customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Many employers require experience in customer service and proficiency with computer software or customer management tools. Applying through online job boards and demonstrating your ability to work independently are common steps in the process.

What are the most commonly searched types of Customer Service Representative ~ jobs in Rochester, NY?

The most popular types of Customer Service Representative ~ jobs in Rochester, NY are:

What are popular job titles related to Telecommute Customer Service Representative ~ jobs in Rochester, NY?

For Telecommute Customer Service Representative ~ jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Telecommute Customer Service Representative ~ jobs in Rochester, NY look for?

The top searched job categories for Telecommute Customer Service Representative ~ jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Telecommute Customer Service Representative ~ jobs?

Cities near Rochester, NY with the most Telecommute Customer Service Representative ~ job openings:

Telecommute Customer Service Representative jobs near you
Infographic showing various Telecommute Customer Service Representative ~ job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Customer Service Representative

Adecco US, Inc.

Geneseo, NY • On-site

$17 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Onsite Customer Service Representative

Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!

Shift:

M-F Days with a flexible schedule

Position Type: Direct Hire (Benefits start Day 1)

Pay: $21.43 ($22.68/hr. after training)

Location: Geneseo, NY

Responsibilities

Process inbound and outbound calls and assist customers with questions, and issues

Discuss payment options and negotiate arrangements

Handle emails with a helpful, can-do attitude

Troubleshoot problems and find fast, friendly solutions

Document all customer interactions clearly and accurately in the system

Follow call scripts and document interactions

Represent the company with professionalism and positivity—every time

Experience

Diploma or GED required

Excellent communicator who thrives on persuasion and problem-solving.

Comfortable juggling multiple systems while keeping customers engaged.

Hungry to learn, hit targets, and grow your career.

Strong communication, typing, and organizational skills

Familiarity with standard office systems and procedures

Ability to report to work, in-office, in Geneseo, NY

Benefits:

11 Paid Holidays

401(k)

401(k) matching

AD&D insurance

Dental insurance

Disability insurance

Employee assistance program

Flexible schedule

Health insurance

Life insurance

Paid sick time

Paid time off

Paid training

Referral program

Vision insurance

Click APPLY NOW to receive a phone call!

Pay Details: $17.00 to $22.00 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act

  • Los Angeles City Fair Chance Ordinance

  • Los Angeles County Fair Chance Ordinance for Employers

  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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