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Telecom Manager Jobs in Missouri (NOW HIRING)

Excelacom

MO · On-site

Client Partner - Telecom, Cable & Media St Louis, MO Who We Are: Excelacom is a global consulting ... At the Manager level, you will lead client engagements, drive business development, ensure high ...

Sunrise Telecom

Fiber Splicer I

Warrensburg, MO · On-site

$23 - $27.50/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Sunrise Telecom

Fiber Splicer I

Warrensburg, MO · On-site

$22 - $35/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Sunrise Telecom

Fiber Splicer I

Smithville, MO · On-site

$22 - $35/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Sunrise Telecom

Fiber Splicer I

Smithville, MO · On-site

$24 - $28.50/hr

Project Manager, Operations Manager, VP, Owner Position: Exempt Non-Exempt Fiber Splicer 1 (Entry Level) Sunrise Telecom, Inc. Position Summary Sunrise Telecom, Inc. is seeking a motivated and ...

Sunrise Telecom

Coax Sweeper

Villa Ridge, MO · On-site

$24 - $35/hr

Sunrise Telecom Department: Field Operations / Telecommunications Reports To: Operations Manager / Supervisor Employment Type: Full-Time Position Summary Sunrise Telecom is seeking a motivated and ...

Sunrise Telecom

Coax Sweeper

Villa Ridge, MO · On-site

$14 - $18.50/hr

Sunrise Telecom Department: Field Operations / Telecommunications Reports To: Operations Manager / Supervisor Employment Type: Full-Time Position Summary Sunrise Telecom is seeking a motivated and ...

Sunrise Telecom

Drop Bury Dispatcher

Saint Louis, MO · On-site

$24 - $32/hr

Drop Bury Dispatcher Position Summary The Drop Bury Dispatcher is responsible for coordinating and managing the daily operational workflow of Sunrise Telecom's Drop Bury program across multiple ...

TKC Holdings

Telecom Technician

Hillsboro, MO · On-site

$21 - $25/hr

About This Position The Telecom Technician serves as the primary interface for facility system ... Track and manage inmate inquiries (grievances), complaints and responses * Add and maintain PIN ...

TKC Holdings

Telecom Technician

Hillsboro, MO

$21 - $25/hr

About This Position The Telecom Technician serves as the primary interface for facility system ... Track and manage inmate inquiries (grievances), complaints and responses * Add and maintain PIN ...

TKC Holdings

Telecom Technician

Hillsboro, MO · On-site

$21 - $25/hr

About This Position The Telecom Technician serves as the primary interface for facility system ... Track and manage inmate inquiries (grievances), complaints and responses * Add and maintain PIN ...

Sunrise Telecom

Junior IT Support

Saint Louis, MO · On-site

... Telecom is seeking a dependable and detail-oriented Junior IT Support Specialist to provide first-level technical support to employees and assist with the day-to-day management of company devices and ...

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Telecom Manager information

See Missouri salary details

$37.5K

$87.5K

$124.8K

How much do telecom manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for telecom manager in Missouri is $87,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $105,100.00 per year, depending on experience, location, and employer.

What is a telecom manager?

Telecom Managers are professionals responsible for overseeing the installation, maintenance, and operation of telecommunication systems within an organization. They manage teams, coordinate with vendors, and ensure that voice, data, and video communication networks are reliable, secure, and efficient. Telecom Managers also develop policies, plan upgrades, and resolve issues to support business communication needs. Their role requires technical expertise, leadership skills, and the ability to stay current with emerging technologies.

What is the difference between Telecom Manager vs Network Engineer?

AspectTelecom ManagerNetwork Engineer
CredentialsBachelor's in Telecommunications, IT, or related field; certifications like CCNA, CCNPBachelor's in Computer Science, Networking, or related; certifications like CCNA, CCNP
Work EnvironmentOversees telecom systems, vendor management, project coordinationDesigns, implements, and maintains network infrastructure
Industry UsageTelecommunications companies, large enterprises with telecom needsIT departments, telecom providers, large organizations

While both roles require networking knowledge and certifications like CCNA, the Telecom Manager focuses on managing telecom services, vendor relations, and project oversight, whereas the Network Engineer concentrates on designing and maintaining network infrastructure. The Telecom Manager typically has a broader managerial scope within telecom operations, while the Network Engineer is more technical and hands-on with network systems.

How does a telecom manager typically collaborate with other departments within an organization?

A Telecom Manager works closely with IT, operations, and finance departments to ensure that telecommunications systems meet organizational needs and budget requirements. They often coordinate with IT teams for network integration, troubleshoot issues alongside technical staff, and partner with finance to manage service contracts and control costs. Regular cross-departmental meetings and clear communication are essential to align telecom strategies with broader business objectives. This collaborative approach helps maintain efficient, secure, and cost-effective communication infrastructures.

What are the key skills and qualifications needed to thrive as a telecom manager, and why are they important?

To thrive as a Telecom Manager, you need in-depth knowledge of telecommunications systems, network management, and project coordination, typically supported by a degree in telecommunications, IT, or a related field. Experience with tools like VoIP platforms, network monitoring software, and relevant certifications such as Cisco CCNA or CompTIA Network+ is highly valuable. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and coordinating across departments. These skills ensure reliable network performance, efficient operations, and successful delivery of telecom projects in a fast-evolving industry.
What are the most commonly searched types of Telecom jobs in Missouri? The most popular types of Telecom jobs in Missouri are:
What are popular job titles related to Telecom Manager jobs in Missouri? For Telecom Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Telecom Manager jobs in Missouri look for? The top searched job categories for Telecom Manager jobs in Missouri are:
What cities in Missouri are hiring for Telecom Manager jobs? Cities in Missouri with the most Telecom Manager job openings:
Telecom Manager jobs near you
Infographic showing various Telecom Manager job openings in Missouri as of July 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $87,480 per year, or $42.1 per hour.

Network Telecom Voice Analyst

Solution Partners, Inc.

Kansas City, MO • On-site

Other

Posted 5 days ago

Job description

Tier II Network Voice Telecom Analyst

Job Type: Full-Time
Function: Network / Voice / Telecom Operations

Position Summary

Provide Tier II support for enterprise Cisco voice, telecommunications, and collaboration environments. Serve as the primary escalation point for complex voice, network, and endpoint incidents involving Cisco Unified Communications, VoIP, SIP, Cisco IP phones, Webex, Jabber, and Jabra audio devices. Own incidents through resolution while collaborating with Service Desk, Network Engineering, Telecom teams, vendors, and business users.

Key Responsibilities
  • Provide Tier II operational support for Cisco Unified Communications, IP telephony, voice gateways, SIP trunks, Cisco IP phones, Webex Calling, Jabber, Unity voicemail, and collaboration platforms.
  • Troubleshoot voice services including registration failures, call routing, voicemail, extensions, hunt groups, conferencing, transfers, call forwarding, and extension mobility.
  • Diagnose and resolve voice quality issues including packet loss, jitter, latency, dropped calls, echo, one-way audio, and registration failures.
  • Troubleshoot Jabra headsets, speakerphones, USB/Bluetooth audio devices, firmware, connectivity, microphone, speaker, and audio quality issues.
  • Perform structured troubleshooting across endpoints, network connectivity, DHCP, DNS, VLANs, PoE, QoS, Cisco call-control infrastructure, SIP, and carrier services.
  • Support phone deployments, moves, adds, changes (MACDs), user onboarding, office relocations, hardware replacements, and asset management.
  • Own incidents from assignment through resolution while meeting SLA requirements and documenting root cause, troubleshooting steps, and resolutions within the ITSM platform.
  • Analyze recurring incidents, develop knowledge articles, and participate in major incident response and outage troubleshooting.
  • Escalate infrastructure and carrier issues to Tier III engineering and telecom vendors with complete documentation.
Required Technical Skills

Cisco Voice & Collaboration

  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity
  • Cisco Jabber
  • Cisco Webex Calling
  • Cisco IP Phones
  • SIP & VoIP
  • Voice Gateways
  • Call Routing & Voicemail

Networking

  • TCP/IP
  • VLANs
  • DHCP
  • DNS
  • QoS
  • PoE
  • Routing & Switching
  • Voice over LAN/WAN

Endpoint Support

  • Jabra Headsets
  • USB & Bluetooth Audio Devices
  • Windows Audio Configuration
  • Firmware & Endpoint Management

IT Service Management

  • ServiceNow, Jira Service Management, BMC, or equivalent
  • Incident & Problem Management
  • SLA Compliance
  • Root Cause Analysis
  • Knowledge Management
Qualifications
  • 3–5 years supporting enterprise voice, telecom, networking, or unified communications environments.
  • 2+ years supporting Cisco Voice technologies preferred.
  • Experience supporting geographically distributed enterprise environments.
  • Strong analytical, troubleshooting, communication, and customer service skills.
  • Ability to manage multiple priorities while collaborating with Network Engineering, Telecom, Vendors, and Service Desk teams.

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