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Telecom Expense Data Analyst Jobs (NOW HIRING)

PDS Health

Sr Analyst, Office of the CIDO

Irving, TX · On-site

$93K - $121K/yr

... telecom carrier service invoicing and the telecom billing dispute process is preferred ... Manage and maintain the expense management database, ensuring data integrity and accuracy.

PDS Health

Sr Analyst, Office of the CIDO

Irving, TX · On-site

$93K/yr

... telecom carrier service invoicing and the telecom billing dispute process is preferred ... Manage and maintain the expense management database, ensuring data integrity and accuracy.

Crox Consulting Inc

Finance Project Analyst

New York, NY · On-site

$65 - $68/hr

I. SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides ... Analyze report for data integrity. • Establish/Optimize process to Review Cost Benefit Analyses ...

Pivot Point Solutions

Senior Business Analyst

Oakland, CA · Hybrid

$63K - $110K/yr

This role focuses on budgeting, forecasting, financial reporting, telecom expense management, and ... Analyze telecom spending trends and recommend cost optimization opportunities * Partner with ...

New

Kanak Elite Services Inc

PROJECT ANALYST

New York, NY · On-site

SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides Telecom ... Analyze report for data integrity. • Establish/Optimize process to Review Cost Benefit Analyses ...

ITTConnect

Data Analyst (Neo4j)

Atlanta, GA · Remote

The end client is in the Telecom area (internet, mobile, cable TV provider). Initial assignment 6 ... Neo4j data analysis. Experience with SQL Strong programming skills in Python or Java Excellent ...

Gap, Inc.

Telecom Manager

Pleasanton, CA · On-site

Knowledge of telecom expense management (TEM) tools and processes. * Experience enabling digital ... Data-driven decision making * Excellent stakeholder management and communication * Vendor ...

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Telecom Expense Data Analyst information

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$34K

$82.6K

$136K

How much do telecom expense data analyst jobs pay per year?

As of Jul 21, 2026, the average yearly pay for telecom expense data analyst in the United States is $82,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $97,000.00 per year, depending on experience, location, and employer.

What is the highest paying job in telecommunications?

In telecommunications, executive roles such as Chief Technology Officer (CTO) or Vice President of Network Operations tend to be the highest paying positions, often earning six-figure salaries. Senior roles that require advanced technical skills, leadership, and industry experience typically offer the highest compensation in the field.

What is the difference between Telecom Expense Data Analyst vs Network Analyst?

AspectTelecom Expense Data AnalystNetwork Analyst
Primary FocusAnalyzing telecom expenses, optimizing telecom budgets, managing telecom billing dataDesigning, implementing, and maintaining network infrastructure and performance
Required SkillsData analysis, telecom billing systems, Excel, vendor managementNetwork protocols, hardware configuration, troubleshooting, network security
Work EnvironmentOffice-based, working with telecom vendors and financial teamsIT departments, technical teams, often on-site or remote network monitoring
Common Industry UsageTelecom companies, large corporations managing telecom expensesIT service providers, enterprise organizations managing network infrastructure

The Telecom Expense Data Analyst primarily focuses on analyzing and managing telecom costs and billing data, while the Network Analyst concentrates on designing and maintaining network infrastructure. Both roles require technical skills but differ in their core responsibilities and work environments.

How does a Telecom Expense Data Analyst typically collaborate with other departments to optimize telecom costs?

Telecom Expense Data Analysts frequently work closely with IT, finance, and procurement teams to identify cost-saving opportunities and ensure accurate telecom billing. They gather usage data, reconcile invoices, and provide detailed reports that support budget planning and contract negotiations. Regular meetings with stakeholders help clarify service needs and forecast future expenses, making strong communication and analytical skills essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a Telecom Expense Data Analyst, and why are they important?

To thrive as a Telecom Expense Data Analyst, you need strong analytical abilities, proficiency in data interpretation, and a background in finance or telecommunications, often supported by a relevant degree. Familiarity with telecom expense management (TEM) platforms, advanced Excel skills, and experience with databases or financial reporting tools are typically required. Attention to detail, problem-solving, and strong communication skills help you identify cost-saving opportunities and clearly convey insights to stakeholders. These skills are crucial for accurately managing telecom costs, optimizing contracts, and supporting organizational financial efficiency.

What does a telecom expense manager do?

A telecom expense manager oversees the procurement, billing, and optimization of telecommunications services and expenses for an organization. They analyze usage data, negotiate contracts, and implement cost-saving strategies, often using tools like spreadsheets and telecom management software to ensure efficient telecom spending.

What is the highest paying data analyst job?

The highest paying data analyst roles are often senior or specialized positions such as data science managers, analytics directors, or roles in finance and technology sectors, with salaries exceeding $100,000 annually. Expertise in advanced analytics, programming, and industry-specific knowledge can lead to higher compensation.

What is a Telecom Expense Data Analyst?

A Telecom Expense Data Analyst is a professional who manages and analyzes an organization's telecommunications spending, such as phone, internet, and data services. They review invoices, usage reports, and contracts to identify discrepancies, optimize costs, and ensure accurate billing. Their role often includes preparing reports, recommending cost-saving strategies, and collaborating with vendors and internal teams. This position is crucial for organizations looking to control telecom expenses and improve financial efficiency.

What is the role of a telecom data analyst?

A telecom data analyst is responsible for collecting, analyzing, and interpreting telecommunications data to identify trends, optimize network performance, and reduce costs. They often use tools like Excel, SQL, or specialized analytics software and need strong analytical skills and knowledge of telecom systems. Their work supports decision-making and improves service efficiency within telecom organizations.
More about Telecom Expense Data Analyst jobs
What cities are hiring for Telecom Expense Data Analyst jobs? Cities with the most Telecom Expense Data Analyst job openings:
What states have the most Telecom Expense Data Analyst jobs? States with the most job openings for Telecom Expense Data Analyst jobs include:
What job categories do people searching Telecom Expense Data Analyst jobs look for? The top searched job categories for Telecom Expense Data Analyst jobs are:
Telecom Expense Data Analyst jobs near you
Infographic showing various Telecom Expense Data Analyst job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 4% Part Time, and 31% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $82,640 per year, or $39.7 per hour.
Telecom Support Analyst Levels 1-5

Telecom Support Analyst Levels 1-5

Metropolitan Transportation Authority

New York, NY

$62K - $89K/yr

Other

Re-posted 18 days ago

Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

41st of 77 rated public transport

Job description

Description
Position at MTA Headquarters

JOB TITLE:

Telecom Support Analyst Levels 1-5

SALARY RANGE:

Level 1: $57,100 - $81,572

Level 2: $62,812 - $89,731

Level 3: $69,092 - $98,703

Level 4: $76,001 - $108,573

Level 5: $86,703 - $123,862

DEPT/DIV:                          

Information Technology

SUPERVISOR:                    

Director, IT Telecom Services & Expense Mgmt

LOCATION:

2 Broadway, New York, NY 10004

HOURS OF WORK:           

9:00 am - 5:30 pm (8 hours/day) or as required

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Summary:

The primary purpose of this position is to plan, monitor, track, and control costs for all MTA telecommunication activities, and the expansion and centralization of cellular and voice technology functions. 

Critical Skills:

  • Strong telecom expense management, cost savings, and auditing experience
  • Experience with ServiceNow and PeopleSoft - ticketing and reporting
  • Experience with data analytics tools like Power BI
  • Ability to identify trends, analyze data and make recommendations
  • Strong Financial reporting and analysis skills
  • Experience in managing and auditing zero usage devices and accounts.

Responsibilities:

Level 1

  • Coordinate the efficient control over all corporate centralized telecommunications activities, including installations, changes, and costs.
  • Work with other IT technical resources to support voice and telecommunications-related technical problems and services.
  • Maintain controls over new and expanding telecommunications technologies (i.e., cellular phones, smartphones, voicemail, etc.)
  • Coordinate the development of voice and data proposals for service improvements.
  • Monitor and analyze telecommunication monthly billing.
  • Administer software changes to telecommunication databases.
  • Develop procedures and corporate policies with regard to current and future usage of telecommunication technologies.
  • Provide technical support for all voice-related technologies, including telephone, voice mail, pagers, cell phones, and call center services.
  • Participate in the evaluation of new products and technologies.

Level 2

Same as Level 1 with the following additional responsibilities:

  • Guide less senior technicians and staff in the performance of their tasks.

Level 3

Same as Level 2 with the following additional responsibilities:

  • Design and engineer solutions and standards to be applied within the department.

Level 4

Same as Level 3 with the following additional responsibilities:

  • Contribute to the planning and coordination of tasks associated with voice technology-related projects.

Level 5

Same as Level 4 with the following additional responsibilities:

  • Direct the design and engineering of solutions and projects to be implemented within the department.
  • Lead the planning and coordination of tasks associated with voice technology-related projects.

Required Qualifications:

Level 1

  • Knowledge of commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Must be able to multitask.
  • Must demonstrate the ability to work effectively with all levels of company staff and management.
  • Must be highly skilled in personal computer usage, including Microsoft Office Suite (Word, Excel, PowerPoint, Access).
  • Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.
  • Ability to learn and apply new technology.
  • Ability to read and understand schematic diagrams, technical manuals, and documentation such that supported equipment and software can be maintained with minimal training.
  • Strong oral and written communication skills.
  • Strong analytical skills.
  • Strong people skills.

Level 2

Same as Level 1 with the following additional qualifications:

  • Experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.
  • Ability to provide technical solutions to meet business unit requirements.
  • Ability to provide technical direction to less senior staff members

Level 3

Same as Level 2 with the following additional qualifications:

  • Strong knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Strong experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.
  • Ability to design and engineer complex solutions incorporating standards and industry best practices to enhance and expand the functionality of the corporate voice/data network, including fault tolerance, resiliency, and scalability.

Level 4

Same as Level 3 with the following additional qualifications:

  • Advanced knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Advanced experience with troubleshooting and supporting technical issues both remotely and on-site using standard MTA IT tools and techniques.

Level 5

Same as Level 4 with the following additional qualifications:

  • Must demonstrate excellent knowledge and familiarity with commonly used concepts, practices, and procedures within the telecommunications field (i.e., voice data communications, state-of-the-art technology).
  • Demonstrated ability to provide technical solutions to meet business unit requirements.
  • Demonstrated ability to design and engineer complex solutions incorporating standards and industry best practices to enhance and expand the functionality of the corporate voice/data network, including fault tolerance, resiliency, and scalability.
  • Proven experience working with senior-level staff contributing to both short and long-term technology-related planning strategies.

Education & Experience:

Level 1

  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 1 year's experience installing, maintaining and supporting telecommunications technologies.
  • Must possess a basic knowledge, familiarity, and experience with maintaining and supporting a complex network environment.

Level 2

  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 5 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 3 years' experience maintaining and supporting a complex voice/data network environment.

Level 3

  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 7 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 5 years' experience maintaining and supporting a complex voice/data network environment.

Level 4

  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 10 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 8 years' experience maintaining and supporting a complex voice/data network environment.

Level 5

  • Bachelor's degree in Computer Science, Information Technology or related discipline; or a minimum of 12 years' experience installing, maintaining and supporting network technologies.
  • Must possess a minimum of 10 years' experience maintaining and supporting a complex voice/data network environment.

Other Information:

This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) and will be governed by the terms of the associated TCU collective bargaining agreement for IT employees. As such, candidates selected for this position will be represented by TCU and will be on MTA payroll. In addition, candidates selected may be required to work at any MTA Agency location.          

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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