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Telecom Expense Data Analyst Jobs in Ohio (NOW HIRING)

Stay up to date on telecom expense management trends and best practices to provide informed ... Strong analytical and troubleshooting skills, with attention to detail. * Experience with SQL, data ...

Stay up to date on telecom expense management trends and best practices to provide informed ... Strong analytical and troubleshooting skills, with attention to detail. * Experience with SQL, data ...

Configuration Specialist

Sharonville, OH · On-site +1

$61K - $77K/yr

Stay up to date on telecom expense management trends and best practices to provide informed ... Strong analytical and troubleshooting skills, with attention to detail. * Experience with SQL, data ...

... expense goals * Guide & influence strategic data solutions Required Qualifications * Bachelor ... Strong analytical and problem-solving skills * Ability to set priorities and plans to meet business ...

... expense goals * Guide & influence strategic data solutions Required Qualifications * Bachelor ... Strong analytical and problem-solving skills * Ability to set priorities and plans to meet business ...

... expense goals * Guide & influence strategic data solutions Required Qualifications * Bachelor ... Strong analytical and problem-solving skills * Ability to set priorities and plans to meet business ...

Support major incident response and root cause analysis activities. Performs other duties as ... Experience working with multiple monitoring systems and correlating data from various inputs to ...

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Telecom Expense Data Analyst information

What is a telecom expense data analyst?

A Telecom Expense Data Analyst is a professional who manages and analyzes an organization's telecommunications spending, such as phone, internet, and data services. They review invoices, usage reports, and contracts to identify discrepancies, optimize costs, and ensure accurate billing. Their role often includes preparing reports, recommending cost-saving strategies, and collaborating with vendors and internal teams. This position is crucial for organizations looking to control telecom expenses and improve financial efficiency.

How does a telecom expense data analyst typically collaborate with other departments to optimize telecom costs?

Telecom Expense Data Analysts frequently work closely with IT, finance, and procurement teams to identify cost-saving opportunities and ensure accurate telecom billing. They gather usage data, reconcile invoices, and provide detailed reports that support budget planning and contract negotiations. Regular meetings with stakeholders help clarify service needs and forecast future expenses, making strong communication and analytical skills essential for success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a telecom expense data analyst, and why are they important?

To thrive as a Telecom Expense Data Analyst, you need strong analytical abilities, proficiency in data interpretation, and a background in finance or telecommunications, often supported by a relevant degree. Familiarity with telecom expense management (TEM) platforms, advanced Excel skills, and experience with databases or financial reporting tools are typically required. Attention to detail, problem-solving, and strong communication skills help you identify cost-saving opportunities and clearly convey insights to stakeholders. These skills are crucial for accurately managing telecom costs, optimizing contracts, and supporting organizational financial efficiency.

What is the difference between Telecom Expense Data Analyst vs Network Analyst?

AspectTelecom Expense Data AnalystNetwork Analyst
Primary FocusAnalyzing telecom expenses, optimizing telecom budgets, managing telecom billing dataDesigning, implementing, and maintaining network infrastructure and performance
Required SkillsData analysis, telecom billing systems, Excel, vendor managementNetwork protocols, hardware configuration, troubleshooting, network security
Work EnvironmentOffice-based, working with telecom vendors and financial teamsIT departments, technical teams, often on-site or remote network monitoring
Common Industry UsageTelecom companies, large corporations managing telecom expensesIT service providers, enterprise organizations managing network infrastructure

The Telecom Expense Data Analyst primarily focuses on analyzing and managing telecom costs and billing data, while the Network Analyst concentrates on designing and maintaining network infrastructure. Both roles require technical skills but differ in their core responsibilities and work environments.

What job categories do people searching Telecom Expense Data Analyst jobs in Ohio look for?

The top searched job categories for Telecom Expense Data Analyst jobs in Ohio are:

What cities in Ohio are hiring for Telecom Expense Data Analyst jobs?

Cities in Ohio with the most Telecom Expense Data Analyst job openings:

Configuration Specialist

DMI

Sharonville, OH • On-site

$61K/yr

Other

Medical, Life, Retirement

Posted 5 days ago


Job description

About DMI
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com
About the Opportunity
We are seeking a Configuration Specialist to lead customer implementations within our Telecom Expense Management (TEM) platform. This customer-facing role is responsible for onboarding new customers, configuring platform settings based on business requirements, and providing end-user training and ongoing support. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in configuring SaaS solutions.
Duties and Responsibilities:
  • Lead customer implementations, configuring the TEM platform to align with customer requirements.
  • Work directly with customers to understand their business needs, workflows, and system dependencies.
  • Configure and customize the platform to support telecom invoice processing, cost allocation, and reporting needs.
  • Provide customer training and onboarding, ensuring users can effectively utilize the platform.
  • Develop implementation guides and best practices, documenting customer configurations and workflows.
  • Troubleshoot and resolve customer configuration issues in collaboration with internal teams.
  • Act as a subject matter expert in platform functionality, guiding customers on best use cases.
  • Work cross-functionally with Product, Development, and Support teams to improve platform usability and ensure customer success.
  • Monitor and optimize customer configurations for accuracy, compliance, and efficiency.
  • Stay up to date on telecom expense management trends and best practices to provide informed recommendations to customers.

Qualifications
Education and Years of Experience:
  • Bachelor's degree in Information Systems, Business, Telecommunications, or a related field (or equivalent experience).
  • 3+ years of experience in SaaS platform implementation, customer success, or telecom expense management.
  • Experience configuring enterprise software, financial systems, or workflow automation tools is preferred.
  • Familiarity with telecom billing, cost allocation, and IT expense management is a plus.

Required Skills & Certifications:
  • Excellent communication skills, with the ability to engage with customers at all levels.
  • Strong analytical and troubleshooting skills, with attention to detail.
  • Experience with SQL, data imports, and reporting tools is a plus.
  • Ability to translate business needs into system configurations.
  • Experience using ticketing and project management tools such as Jira, ServiceNow, or Monday.com.
  • Ability to multitask and manage multiple customer implementations simultaneously.

Additional Requirements:
  • Ability to work after hours and weekends to deliver projects on time when necessary.

Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements:
  • Ability to work in an office environment.
  • Ability to sit for long periods of time.
  • Ability to utilize a keyboard and mouse.
  • Ability to work in front of a computer screen for long periods of time.

Location: Sharonville, OH
  • Hybrid; 8 PM - 5 PM EST Monday - Friday

Minimum Salary Rate
$61,600
Median Salary Rate
$77,000
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
  • Do What's Right - We lead with honesty and integrity.
  • Own the Outcome - We take responsibility and deliver.
  • Deliver for Our Customers - We are relentless about delivering value.
  • Think Bold, Act Smart - We innovate with purpose.
  • Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:
  • Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
No Agencies Please
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.