Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents. Required Skills & Competencies * Strong customer-service mindset with ...
Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents. Required Skills & Competencies * Strong customer-service mindset with ...
Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents. Required Skills & Competencies * Strong customer-service mindset with ...
Quick apply
Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents. Required Skills & Competencies * Strong customer-service mindset with ...
Call Center Representative
Providence, RI · On-site
$16.25 - $20.25/hr
Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents. Required Skills & Competencies * Strong customer-service mindset with ...
Call Center Representative
Providence, RI · On-site
$16.25 - $20.25/hr
Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents. Required Skills & Competencies * Strong customer-service mindset with ...
Locations) Team Overview Prysmian Group is the world leader in energy and telecom cable systems, with 30,000 employees across 50+ countries. Our Materials Engineering teams are responsible for the ...
Locations) Team Overview Prysmian Group is the world leader in energy and telecom cable systems, with 30,000 employees across 50+ countries. Our Materials Engineering teams are responsible for the ...
Controls Engineer-Taunton, Massachusetts
Central Falls, RI · On-site
$86K - $130K/yr
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Provide engineering support and direction to the maintenance department for maintaining electrical ...
New
Controls Engineer-Taunton, Massachusetts
Central Falls, RI · On-site
$86K - $130K/yr
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Provide engineering support and direction to the maintenance department for maintaining electrical ...
New
Controls Engineer-Taunton, Massachusetts
Providence, RI · On-site
$86K - $130K/yr
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Provide engineering support and direction to the maintenance department for maintaining electrical ...
New
Controls Engineer-Taunton, Massachusetts
Providence, RI · On-site
$86K - $130K/yr
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... Provide engineering support and direction to the maintenance department for maintaining electrical ...
New
Senior Product Development Engineer (Data Center) Prysmian Location: Willimantic, CT or Lincoln, RI ... US Team Overview Prysmian Group is the world leader in the energy and telecom cable systems ...
Senior Product Development Engineer (Data Center) Prysmian Location: Willimantic, CT or Lincoln, RI ... US Team Overview Prysmian Group is the world leader in the energy and telecom cable systems ...
Senior Product Development Engineer (Data Center) Prysmian Location: Willimantic, CT or Lincoln, RI ... US Team Overview Prysmian Group is the world leader in the energy and telecom cable systems ...
Senior Product Development Engineer (Data Center) Prysmian Location: Willimantic, CT or Lincoln, RI ... US Team Overview Prysmian Group is the world leader in the energy and telecom cable systems ...
Pro*c Unix Developer
Woonsocket, RI · On-site
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Pro*c Unix Developer Location : Woonsocket,RI Job Type : Permanent Full Time US Citizen/ Green Card ...
Pro*c Unix Developer
Woonsocket, RI · On-site
In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Pro*c Unix Developer Location : Woonsocket,RI Job Type : Permanent Full Time US Citizen/ Green Card ...
DC Power Technician
$30 - $45/hr
... in telecom or critical power environments. Responsibilities * Install, upgrade, and commission DC power systems and equipment. * Install and terminate DC power cabling according to engineering ...
DC Power Technician
$30 - $45/hr
... in telecom or critical power environments. Responsibilities * Install, upgrade, and commission DC power systems and equipment. * Install and terminate DC power cabling according to engineering ...
DC Power Technician
Providence, RI · On-site
$30 - $45/hr
... in telecom or critical power environments. Responsibilities * Install, upgrade, and commission DC power systems and equipment. * Install and terminate DC power cabling according to engineering ...
Quick apply
DC Power Technician
Providence, RI · On-site
$30 - $45/hr
... in telecom or critical power environments. Responsibilities * Install, upgrade, and commission DC power systems and equipment. * Install and terminate DC power cabling according to engineering ...
DC Power Technician
Providence, RI · On-site
$30 - $45/hr
... in telecom or critical power environments. Responsibilities * Install, upgrade, and commission DC power systems and equipment. * Install and terminate DC power cabling according to engineering ...
DC Power Technician
Providence, RI · On-site
$30 - $45/hr
... in telecom or critical power environments. Responsibilities * Install, upgrade, and commission DC power systems and equipment. * Install and terminate DC power cabling according to engineering ...
Process Engineer-Taunton, Massachusetts
Providence, RI · On-site
$99K - $133K/yr
About Prysmian Prysmian is the world leader in the energy and telecom cable systems industry. Each ... Bachelor's degree in mechanical engineering * Minimum of 3 years of Experience in Manufacturing or ...
Process Engineer-Taunton, Massachusetts
Providence, RI · On-site
$99K - $133K/yr
About Prysmian Prysmian is the world leader in the energy and telecom cable systems industry. Each ... Bachelor's degree in mechanical engineering * Minimum of 3 years of Experience in Manufacturing or ...
Process Engineer-Taunton, Massachusetts
Central Falls, RI · On-site
$99K - $133K/yr
About Prysmian Prysmian is the world leader in the energy and telecom cable systems industry. Each ... Bachelor's degree in mechanical engineering * Minimum of 3 years of Experience in Manufacturing or ...
Process Engineer-Taunton, Massachusetts
Central Falls, RI · On-site
$99K - $133K/yr
About Prysmian Prysmian is the world leader in the energy and telecom cable systems industry. Each ... Bachelor's degree in mechanical engineering * Minimum of 3 years of Experience in Manufacturing or ...
Test Automation Engineer - C#
Johnston, RI · On-site
$46.25 - $61/hr
... BFSI, Telecom, Public Sector and Utilities. Company with offices in USA, UK, Netherlands, Luxembourg, Australia and ISO 9001:2000 certified offshore software development centers in New Delhi ...
Test Automation Engineer - C#
Johnston, RI · On-site
$46.25 - $61/hr
... BFSI, Telecom, Public Sector and Utilities. Company with offices in USA, UK, Netherlands, Luxembourg, Australia and ISO 9001:2000 certified offshore software development centers in New Delhi ...
Test Automation Engineer - C#
Johnston, RI · On-site
$46.25 - $61/hr
... BFSI, Telecom, Public Sector and Utilities. Company with offices in USA, UK, Netherlands, Luxembourg, Australia and ISO 9001:2000 certified offshore software development centers in New Delhi ...
Test Automation Engineer - C#
Johnston, RI · On-site
$46.25 - $61/hr
... BFSI, Telecom, Public Sector and Utilities. Company with offices in USA, UK, Netherlands, Luxembourg, Australia and ISO 9001:2000 certified offshore software development centers in New Delhi ...
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... R&D Rubber Materials Chemist/Engineer Prysmian Group Prysmian Group is seeking a hands-on innovator ...
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the ... R&D Rubber Materials Chemist/Engineer Prysmian Group Prysmian Group is seeking a hands-on innovator ...
Project Manager
Bristol, RI · On-site
Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.
Project Manager
Bristol, RI · On-site
Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.
Project Manager
Bristol, RI · On-site
$90 - $120/hr
Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.
Project Manager
Bristol, RI · On-site
$90 - $120/hr
Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.
Project Manager
Bristol, RI · Hybrid
Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.
Project Manager
Bristol, RI · Hybrid
Establish and maintain relationships with relevant stakeholders across Sales, Engineering, Financ ... Experience in telecom, connectivity, satellite, or related technical services industries.
Telecom Engineer information
See Rhode Island salary details
$24.01 - $28.27
5% of jobs
$28.27 - $32.53
6% of jobs
$32.53 - $36.79
11% of jobs
$37.66 is the 25th percentile. Wages below this are outliers.
$36.79 - $41.05
12% of jobs
The median wage is $44.30 / hr.
$41.05 - $45.31
20% of jobs
$45.31 - $49.56
13% of jobs
$53.67 is the 75th percentile. Wages above this are outliers.
$49.56 - $53.82
8% of jobs
$53.82 - $58.08
5% of jobs
$58.08 - $62.34
10% of jobs
$62.34 - $66.60
4% of jobs
$66.60 - $70.86
5% of jobs
$24
$47
$70
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For Telecom Engineer jobs in Rhode Island, the most frequently searched job titles are:
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The top searched job categories for Telecom Engineer jobs in Rhode Island are:
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For Telecom Engineer jobs in RI, the most frequently searched job titles are:

Contractor
Posted 14 days ago
Job description
About Beacon Systems, Inc
Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
Job Title: Network Technician/Telecommunications Technician - Junior
Location: Onsite - Warwick, RI
Duration: 5 Months plus
Job Description:
The Call Center Representative - Telecommunications Focus provides front-line customer support for voice, network, and communication-related issues. This role serves as the primary point of contact for employees, agencies, and partners seeking assistance with phone systems, call routing, voicemail, softphones, and basic connectivity problems. Representatives troubleshoot issues, document incidents, and escalate complex problems to telecommunications or infrastructure specialists.
Key Responsibilities
Answer incoming calls, tickets, and service requests related to telecommunications issues including:
- Desk phones, softphones, headsets, and mobile endpoints
- Voicemail, call forwarding, hunt groups, and auto-attendant issues
- Basic Microsoft Teams Phone or legacy PBX support
- Perform initial troubleshooting and provide step-by-step guidance to resolve common issues.
- Create, classify, and update incidents within the ticketing system accurately.
- Escalate unresolved or complex cases to Tier 2/Tier 3 telecom/network teams.
- Communicate planned maintenance, outages, service changes, or updates to callers following predefined scripts.
- Assist callers with password resets, account lockouts, and basic user profile or device provisioning steps when appropriate.
- Monitor call queues, meet service-level targets, and maintain exceptional customer service quality.
- Document recurring issues and recommend updates to knowledge base articles.
- Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents.
Required Skills & Competencies
- Strong customer-service mindset with clear verbal communication skills.
- Basic understanding of telecommunications concepts (call routing, voicemail, softphone setup, PBX basics).
- Ability to follow scripts, troubleshooting guides, and procedural checklists.
- Comfort working with ticketing platforms (ServiceNow, Zendesk, or similar).
- Ability to stay calm, patient, and professional under pressure.
- Skilled at multitasking in a high-volume call-center environment.
Preferred Experience
- Prior call-center or helpdesk support experience (1-3 years).
- Familiarity with Microsoft Teams Phone, Avaya, Cisco, or other enterprise voice systems.
- Experience supporting state or public-sector technology environments.
- Knowledge of basic networking fundamentals (LAN/WAN, Wi-Fi troubleshooting).