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Junior Telecom Engineer Jobs in Rhode Island (NOW HIRING)

... junior crew members on proper aerial telecom construction techniques and safety procedures. Requirements Education: Bachelor's degree in construction management, Engineering, or related field ...

Junior Telecom Engineer information

See Rhode Island salary details

$32.8K

$70.3K

$107.2K

How much do junior telecom engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for junior telecom engineer in Rhode Island is $70,314.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $78,300.00 per year, depending on experience, location, and employer.

What does a junior telecom engineer do?

A Junior Telecom Engineer assists in the installation, maintenance, and troubleshooting of telecommunications systems such as voice, data, and video networks. They typically work under the guidance of senior engineers to configure hardware, resolve network issues, and ensure smooth communication services. Their responsibilities may also include testing equipment, documenting procedures, and providing technical support to clients or internal teams. This entry-level role helps build foundational knowledge in telecommunications technology and industry standards.

What types of projects and tasks can a junior telecom engineer expect to work on during their first year?

As a Junior Telecom Engineer, you can expect to be involved in a variety of hands-on tasks, such as assisting with network installations, performing routine maintenance on telecommunication equipment, and supporting senior engineers with troubleshooting and resolving technical issues. Your daily responsibilities may include configuring devices, documenting network layouts, and participating in system upgrades or expansions. You'll often collaborate with cross-functional teams, including IT support and field technicians, which provides valuable exposure to different aspects of telecom operations and helps accelerate your professional growth.

What are the key skills and qualifications needed to thrive as a junior telecom engineer, and why are they important?

To thrive as a Junior Telecom Engineer, you need a solid understanding of telecommunications principles, basic networking, and a relevant engineering degree or diploma. Familiarity with industry-standard tools like network analyzers, AutoCAD, and telecom management systems, as well as certifications such as CCNA or equivalent, is often required. Strong problem-solving abilities, attention to detail, and effective communication skills set exceptional candidates apart. These skills are crucial for ensuring reliable network performance, efficient troubleshooting, and successful collaboration within technical teams.

What is the difference between Junior Telecom Engineer vs Network Technician?

AspectJunior Telecom EngineerNetwork Technician
Required CredentialsDiploma or Bachelor's in Telecom, Electronics, or related fieldDiploma or Certification in Networking or IT
Work EnvironmentDesign, installation, and maintenance of telecom systemsNetwork setup, troubleshooting, and repairs
Employer & Industry UsageTelecom companies, service providersIT firms, telecom, and network service providers

Junior Telecom Engineers and Network Technicians often share similar certifications and work environments, but Junior Telecom Engineers focus more on designing and implementing telecom systems, while Network Technicians handle network troubleshooting and repairs. Both roles are essential in telecom and IT industries, with overlapping skills but different primary responsibilities.

Are junior telecom engineers in demand?

Junior telecom engineers are in demand due to ongoing infrastructure upgrades, 5G deployment, and increasing reliance on communication networks. Employers seek candidates with skills in network installation, maintenance, and troubleshooting, often requiring relevant certifications and familiarity with telecom equipment. Job growth is expected to remain steady as telecommunications continues to expand globally.

What are popular job titles related to Junior Telecom Engineer jobs in Rhode Island?

For Junior Telecom Engineer jobs in Rhode Island, the most frequently searched job titles are:

What cities in Rhode Island are hiring for Junior Telecom Engineer jobs?

Cities in Rhode Island with the most Junior Telecom Engineer job openings:

Network Technician/Telecommunications Technician- Junior

Radiant Digital

Warwick, RI • On-site

Full-time

Posted 13 days ago


Job description

About Beacon Systems, Inc

Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.

Job Title: Network Technician/Telecommunications Technician - Junior

Location: Onsite - Warwick, RI

Duration: 5 Months plus

Job Description:

The Call Center Representative — Telecommunications Focus provides front-line customer support for voice, network, and communication-related issues. This role serves as the primary point of contact for employees, agencies, and partners seeking assistance with phone systems, call routing, voicemail, softphones, and basic connectivity problems. Representatives troubleshoot issues, document incidents, and escalate complex problems to telecommunications or infrastructure specialists.

Key Responsibilities

Answer incoming calls, tickets, and service requests related to telecommunications issues including:

  • Desk phones, softphones, headsets, and mobile endpoints
  • Voicemail, call forwarding, hunt groups, and auto-attendant issues
  • Basic Microsoft Teams Phone or legacy PBX support
  • Perform initial troubleshooting and provide step-by-step guidance to resolve common issues.
  • Create, classify, and update incidents within the ticketing system accurately.
  • Escalate unresolved or complex cases to Tier 2/Tier 3 telecom/network teams.
  • Communicate planned maintenance, outages, service changes, or updates to callers following predefined scripts.
  • Assist callers with password resets, account lockouts, and basic user profile or device provisioning steps when appropriate.
  • Monitor call queues, meet service-level targets, and maintain exceptional customer service quality.
  • Document recurring issues and recommend updates to knowledge base articles.
  • Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents.

Required Skills & Competencies

  • Strong customer-service mindset with clear verbal communication skills.
  • Basic understanding of telecommunications concepts (call routing, voicemail, softphone setup, PBX basics).
  • Ability to follow scripts, troubleshooting guides, and procedural checklists.
  • Comfort working with ticketing platforms (ServiceNow, Zendesk, or similar).
  • Ability to stay calm, patient, and professional under pressure.
  • Skilled at multitasking in a high-volume call-center environment.

Preferred Experience

  • Prior call-center or helpdesk support experience (1–3 years).
  • Familiarity with Microsoft Teams Phone, Avaya, Cisco, or other enterprise voice systems.
  • Experience supporting state or public-sector technology environments.
  • Knowledge of basic networking fundamentals (LAN/WAN, Wi‑Fi troubleshooting).