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Telecom Network Jobs in Rhode Island (NOW HIRING)

A/Z Corp

Telecommunications Apprentice

Smithfield, RI

$15 - $22/hr

The Apprentice Telecom Technician will participate in the installation or maintenance and ... Assists with installation of relays racks, cabinets, network switches. * Assists with Installation ...

A/Z Corp

Telecommunications Apprentice

North Kingstown, RI · On-site

$16.50 - $21.25/hr

The Apprentice Telecom Technician will participate in the installation or maintenance and ... Assists with installation of relays racks, cabinets, network switches. * Assists with Installation ...

KVH Industries, Inc.

Project Manager

Bristol, RI · On-site

Support vendor and network/service partner relationships established by service leadership ... Experience in telecom, connectivity, satellite, or related technical services industries.

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Telecom Network information

What is a telecom network?

A telecom network is a system of interconnected devices and infrastructure that enables the transmission of voice, data, and video communications over distances. These networks include components like switches, routers, transmission lines, and wireless technologies that work together to connect users and devices. Telecom networks are essential for providing phone, internet, and other communication services to individuals and businesses. They can be wired or wireless and often span local, national, or even global areas.

What are the key skills and qualifications needed to thrive in telecom network roles?

To thrive in a Telecom Network role, you need a solid background in network engineering, telecommunications protocols, and a relevant degree such as in computer science or electrical engineering. Familiarity with tools like network analyzers, Cisco equipment, and certifications such as CCNA or CompTIA Network+ are commonly required. Strong problem-solving abilities, teamwork, and effective communication skills help professionals stand out in this field. These competencies ensure reliable network performance, efficient troubleshooting, and successful collaboration in a rapidly evolving industry.

What are some common challenges faced by professionals working in telecom network roles, and how can they be addressed?

Professionals in Telecom Network roles often face challenges such as maintaining network reliability during high-traffic periods, troubleshooting complex connectivity issues, and keeping up with rapidly evolving technologies. Addressing these challenges requires strong analytical skills, ongoing professional development, and effective collaboration with cross-functional teams such as IT support and network engineers. Staying current with industry certifications and participating in knowledge-sharing within the team can also help mitigate these challenges and ensure smooth network operations.

What is the difference between Telecom Network vs Telecom Technician?

AspectTelecom NetworkTelecom Technician
Required CredentialsNetworking certifications (e.g., Cisco, CompTIA Network+), relevant degreesTechnical certifications (e.g., Cisco, CompTIA A+), on-the-job training
Work EnvironmentDesign, planning, and overseeing network infrastructure; office and fieldInstalling, maintaining, and repairing telecom equipment; fieldwork
Employer & Industry UsageTelecom companies, network providers, ISPsTelecom service providers, installation companies, maintenance firms
Common Search & ComparisonFocuses on network design and managementFocuses on hands-on installation and repair

Telecom Network professionals typically handle the design and management of telecom infrastructure, requiring advanced networking certifications. Telecom Technicians focus on installing and repairing telecom equipment, often working directly in the field. Both roles are essential in the telecom industry but differ in responsibilities and skill sets.

Is working in a telecom network a good career?

Working in a telecom network involves maintaining and troubleshooting communication infrastructure, requiring technical skills and knowledge of networking protocols. It offers stable employment opportunities, often with certifications like Cisco or CompTIA, and can include roles such as network technician or engineer. The field is essential for modern communication, providing steady demand and potential for career growth.

What are careers in telecommunications?

Careers in telecommunications include roles such as network engineers, technicians, and system administrators who design, maintain, and troubleshoot communication networks. These jobs often require technical skills, knowledge of networking protocols, and certifications like Cisco or CompTIA, with work environments ranging from offices to field sites.

What are popular job titles related to Telecom Network jobs in Rhode Island?

For Telecom Network jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Telecom Network jobs in Rhode Island look for?

The top searched job categories for Telecom Network jobs in Rhode Island are:

What cities in Rhode Island are hiring for Telecom Network jobs?

Cities in Rhode Island with the most Telecom Network job openings:

Telecom Network jobs near you
Infographic showing various Telecom Network job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Network Technician/Telecommunications Technician- Junior

Radiant Digital

Warwick, RI • On-site

Contractor

Posted 13 days ago

Job description

Job Description
About Beacon Systems, Inc
Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial, State, and Local Agencies. We are a subsidiary of Radiant Digital Solutions. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.
Job Title: Network Technician/Telecommunications Technician - Junior
Location: Onsite - Warwick, RI
Duration: 5 Months plus
Job Description:
The Call Center Representative - Telecommunications Focus provides front-line customer support for voice, network, and communication-related issues. This role serves as the primary point of contact for employees, agencies, and partners seeking assistance with phone systems, call routing, voicemail, softphones, and basic connectivity problems. Representatives troubleshoot issues, document incidents, and escalate complex problems to telecommunications or infrastructure specialists.
Key Responsibilities
Answer incoming calls, tickets, and service requests related to telecommunications issues including:
  • Desk phones, softphones, headsets, and mobile endpoints
  • Voicemail, call forwarding, hunt groups, and auto-attendant issues
  • Basic Microsoft Teams Phone or legacy PBX support
  • Perform initial troubleshooting and provide step-by-step guidance to resolve common issues.
  • Create, classify, and update incidents within the ticketing system accurately.
  • Escalate unresolved or complex cases to Tier 2/Tier 3 telecom/network teams.
  • Communicate planned maintenance, outages, service changes, or updates to callers following predefined scripts.
  • Assist callers with password resets, account lockouts, and basic user profile or device provisioning steps when appropriate.
  • Monitor call queues, meet service-level targets, and maintain exceptional customer service quality.
  • Document recurring issues and recommend updates to knowledge base articles.
  • Collaborate with telecom engineers, network operations, and support managers to improve call flows and reduce repeat incidents.

Required Skills & Competencies
  • Strong customer-service mindset with clear verbal communication skills.
  • Basic understanding of telecommunications concepts (call routing, voicemail, softphone setup, PBX basics).
  • Ability to follow scripts, troubleshooting guides, and procedural checklists.
  • Comfort working with ticketing platforms (ServiceNow, Zendesk, or similar).
  • Ability to stay calm, patient, and professional under pressure.
  • Skilled at multitasking in a high-volume call-center environment.

Preferred Experience
  • Prior call-center or helpdesk support experience (1-3 years).
  • Familiarity with Microsoft Teams Phone, Avaya, Cisco, or other enterprise voice systems.
  • Experience supporting state or public-sector technology environments.
  • Knowledge of basic networking fundamentals (LAN/WAN, Wi-Fi troubleshooting).

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