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Telecom Billing System Jobs (NOW HIRING)

Vantage

Carrier and Billing Analyst

New Hope, PA · On-site

$47K - $62K/yr

Apply knowledge of telecom billing (NRC/MRC) and subscription-based models. Impact: Guarantee ... Field inbound customer requests through the ticket/queue system (not first contact support). Impact:

Vantage

Carrier and Billing Analyst

New Hope, PA · On-site

$47K - $62K/yr

Apply knowledge of telecom billing (NRC/MRC) and subscription-based models. Impact: Guarantee ... Field inbound customer requests through the ticket/queue system (not first contact support). Impact:

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA · On-site +1

$89K - $118K/yr

Research and validate billing discrepancies using contracts, tariffs, provisioning systems, and ... telecom billing concepts and invoice auditing • Strong plus: knowledge of wholesale/access ...

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA

$89K - $118K/yr

Research and validate billing discrepancies using contracts, tariffs, provisioning systems, and ... telecom billing concepts and invoice auditing • Strong plus: knowledge of wholesale/access ...

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How much do telecom billing system jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for telecom billing system in the United States is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $31.25 per hour, depending on experience, location, and employer.

What is a Telecom Billing System job?

A Telecom Billing System job involves managing and maintaining billing processes for telecom services. Responsibilities typically include ensuring accurate customer billing, handling invoicing, resolving billing disputes, and working with databases and software to track usage and payments. Professionals in this role may also configure billing systems, troubleshoot issues, and collaborate with technical teams to improve efficiency. Strong analytical skills and knowledge of telecom billing platforms are essential for success in this field.

What are some typical challenges faced in a Telecom Billing System role, and how can employees address them?

Professionals working in Telecom Billing System roles often encounter challenges like managing complex pricing plans, ensuring the accuracy of large volumes of customer data, and quickly resolving billing discrepancies. Staying updated with evolving telecom regulations and system upgrades is crucial to prevent errors and maintain compliance. Proactive communication with IT, customer service, and finance departments helps in identifying issues early and streamlining resolution processes. By employing strong analytical skills and leveraging robust billing tools, employees can efficiently overcome these challenges and deliver reliable billing services.

What are the key skills and qualifications needed to thrive in the Telecom Billing System position, and why are they important?

To thrive in a Telecom Billing System role, you need a strong understanding of billing processes, telecom industry standards, and experience with database management and reconciliation. Familiarity with billing software such as Oracle BRM, Amdocs, or CSG, as well as knowledge of SQL, is commonly required, and certifications in telecom billing systems or ITIL can be valuable. Analytical thinking, attention to detail, and effective communication skills are important soft skills for identifying discrepancies and working with cross-functional teams. These competencies ensure accurate billing, customer satisfaction, and seamless collaboration within dynamic telecom environments.

More about Telecom Billing System jobs
What are the most commonly searched types of Telecom Billing System jobs? The most popular types of Telecom Billing System jobs are:
What states have the most Telecom Billing System jobs? States with the most job openings for Telecom Billing System jobs include:
What job categories do people searching Telecom Billing System jobs look for? The top searched job categories for Telecom Billing System jobs are:
Telecom Billing System jobs near you
Infographic showing various Telecom Billing System job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $57,600 per year, or $27.7 per hour.
Telecom Billing Resolution Specialist

Telecom Billing Resolution Specialist

Digital Direction

Remote

Full-time

Posted 18 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

Apply