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Remote Telecom Billing System Jobs (NOW HIRING)

Digital Direction

$17.75 - $24/hr

The position offers virtual office (remote). Responsibilities: * Investigate and resolve all client ... Familiarity with telecom billing systems, carrier portals, and contract terms * Practical ...

Veracity

Finance: Analyst, Billing Compliance

Boston, MA · On-site +1

$52K - $69K/yr

Analyst, Billing Compliance - Remote or Hybrid (Must be Local to NYC OR Boston) New York City, New ... Advanced proficiency with legal accounting and billing systems, including Elite * Advanced ...

Vituity

$17.75 - $24/hr

Billing Specialist Remote, Nationwide Seeking Billing Specialist Everybody Has A Role To Play In ... Posts extracts and correct validation errors in system. * Identify trends and communicates to ...

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How much do remote telecom billing system jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for remote telecom billing system in the United States is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $31.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telecom Billing System Specialist, and why are they important?

To excel as a Remote Telecom Billing System Specialist, you need expertise in telecom billing processes, data analysis, and a solid understanding of telecommunications industry standards, often supported by a degree in IT, finance, or a related field. Familiarity with billing software like Oracle BRM, Amdocs, or SAP, as well as proficiency in SQL and data management tools, is typically required. Strong problem-solving, attention to detail, and effective communication skills help you resolve discrepancies and coordinate with cross-functional teams. These skills are essential for ensuring accurate billing, customer satisfaction, and compliance with regulatory requirements in a remote environment.

What are some common challenges faced by professionals working in remote telecom billing system roles, and how can they be addressed?

Professionals working in remote telecom billing system roles often encounter challenges such as managing complex billing data, ensuring accuracy in customer invoicing, and resolving discrepancies across different systems. Communication and coordination with cross-functional teams—such as IT, customer service, and finance—can also be more challenging in a remote setting. To address these issues, it’s important to leverage collaborative tools, participate in regular virtual meetings, and maintain clear documentation. Developing a deep understanding of both the billing software and telecom industry standards can further help in troubleshooting and process optimization.

What is a Remote Telecom Billing System?

A Remote Telecom Billing System is a software platform that enables telecommunications companies to manage and process billing operations from a remote location. It automates the collection, rating, and invoicing of usage data such as calls, texts, and data services for customers. These systems are designed to handle complex billing scenarios, support multiple payment methods, and provide detailed reporting. Using a remote system allows staff to access billing functions securely from anywhere, improving efficiency and flexibility.

What is the difference between Remote Telecom Billing System vs Telecom Billing Specialist?

AspectRemote Telecom Billing SystemTelecom Billing Specialist
CredentialsKnowledge of billing software, telecom industry certificationsRelevant certifications, such as telecom billing or customer service training
Work EnvironmentRemote, software-focused, technicalOffice or remote, customer service and billing processing
Industry UsageUsed by companies to manage billing processesPerformed by professionals to handle billing inquiries and issues

The Remote Telecom Billing System involves managing billing software and processes remotely, focusing on technical system operations. In contrast, a Telecom Billing Specialist directly interacts with customers and handles billing inquiries. Both roles require industry knowledge, but the system role emphasizes software proficiency, while the specialist role emphasizes customer service skills.

More about Remote Telecom Billing System jobs
What cities are hiring for Remote Telecom Billing System jobs? Cities with the most Remote Telecom Billing System job openings:
What are the most commonly searched types of Telecom Billing System jobs? The most popular types of Telecom Billing System jobs are:
What states have the most Remote Telecom Billing System jobs? States with the most job openings for Remote Telecom Billing System jobs include:
What job categories do people searching Remote Telecom Billing System jobs look for? The top searched job categories for Remote Telecom Billing System jobs are:
Remote Telecom Billing System jobs near you
Infographic showing various Remote Telecom Billing System job openings in the United States as of May 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,600 per year, or $27.7 per hour.
Telecom Billing Resolution Specialist

Telecom Billing Resolution Specialist

Digital Direction

Remote

Full-time

Posted 15 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

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