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Remote Telecom Billing System Jobs in Toronto, ON

Controller

Mississauga, ON · On-site +1

CA$100K/yr

  • Medical

  • Dental

  • PTO

Own and optimize our ERP system (Jonas Premier) - standardize data, automate reporting, and develop ... Deep understanding of ASPE/GAAP, progress billing, change management, subcontractor compliance, and ...

Senior Fullstack Engineer

Toronto, ON · Remote

CA$160K - CA$190K/yr

Founded in 2013, Ignition is the leading revenue and billing automation platform for firms and ... In this role, you'll work hands-on across frontend and backend systems, help shape technical ...

Stripe Consultant

Toronto, ON · Remote

CA$25 - CA$100/hr

Contract (Remote / Flexible Hours) Location: Global - Preference for Europe or North America Time ... Strong knowledge of Stripe Payments, Connect, Billing, and API integrations . * Familiarity with ...

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Remote Telecom Billing System information

What are some common challenges faced by professionals working in remote telecom billing system roles, and how can they be addressed?

Professionals working in remote telecom billing system roles often encounter challenges such as managing complex billing data, ensuring accuracy in customer invoicing, and resolving discrepancies across different systems. Communication and coordination with cross-functional teams—such as IT, customer service, and finance—can also be more challenging in a remote setting. To address these issues, it’s important to leverage collaborative tools, participate in regular virtual meetings, and maintain clear documentation. Developing a deep understanding of both the billing software and telecom industry standards can further help in troubleshooting and process optimization.

What is a remote telecom billing system?

A Remote Telecom Billing System is a software platform that enables telecommunications companies to manage and process billing operations from a remote location. It automates the collection, rating, and invoicing of usage data such as calls, texts, and data services for customers. These systems are designed to handle complex billing scenarios, support multiple payment methods, and provide detailed reporting. Using a remote system allows staff to access billing functions securely from anywhere, improving efficiency and flexibility.

What is the difference between Remote Telecom Billing System vs Telecom Billing Specialist?

AspectRemote Telecom Billing SystemTelecom Billing Specialist
CredentialsKnowledge of billing software, telecom industry certificationsRelevant certifications, such as telecom billing or customer service training
Work EnvironmentRemote, software-focused, technicalOffice or remote, customer service and billing processing
Industry UsageUsed by companies to manage billing processesPerformed by professionals to handle billing inquiries and issues

The Remote Telecom Billing System involves managing billing software and processes remotely, focusing on technical system operations. In contrast, a Telecom Billing Specialist directly interacts with customers and handles billing inquiries. Both roles require industry knowledge, but the system role emphasizes software proficiency, while the specialist role emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote telecom billing system specialist?

To excel as a Remote Telecom Billing System Specialist, you need expertise in telecom billing processes, data analysis, and a solid understanding of telecommunications industry standards, often supported by a degree in IT, finance, or a related field. Familiarity with billing software like Oracle BRM, Amdocs, or SAP, as well as proficiency in SQL and data management tools, is typically required. Strong problem-solving, attention to detail, and effective communication skills help you resolve discrepancies and coordinate with cross-functional teams. These skills are essential for ensuring accurate billing, customer satisfaction, and compliance with regulatory requirements in a remote environment.

What are popular job titles related to Remote Telecom Billing System jobs in Toronto, ON?

For Remote Telecom Billing System jobs in Toronto, ON, the most frequently searched job titles are:

Infographic showing various Remote Telecom Billing System job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Technical Lead - Application Development & Maintenance

United Airlines

Mississauga, ON • On-site, Remote

CA$76K - CA$179K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 342 frontline employees who took The Breakroom Quiz

7th of 26 rated airlines


Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Job Description

We are seeking an experienced Technical Lead with 8-10 years of experience to lead Application Development (AD) and Application Maintenance & Support (AMS) initiatives in a Telecom domain environment. The role involves managing enterprise Java and middleware-based applications, supporting transition from client teams, ensuring application stability, and driving continuous improvement using modern observability and AI-driven practices.


Key Responsibilities:

  • Own end-to-end lifecycle of telecom billing and enterprise applications including enhancements, maintenance, and production support
  • Lead knowledge transition from client teams including documentation, reverse engineering, and risk mitigation
  • Perform impact analysis, solution design, and estimation for enhancements and defects
  • Provide L2/L3 support including triaging, root cause analysis, and incident resolution
  • Ensure SLA/KPI adherence for incident, change, and problem management
  • Design and implement integration flows using OSB and web services
  • Manage release cycles and deployments across environments
  • Implement monitoring using Dynatrace and log analytics using Splunk
  • Drive proactive monitoring, performance tuning, and anomaly detection
  • Create dashboards, alerts, and observability metrics for system health
  • Maintain runbooks, SOPs, and architecture documentation
  • Ensure secure coding practices and quality enforcement using SonarQube
  • Collaborate with business, QA, DevOps, and operations teams
  • Mentor team members and drive knowledge transfer effectiveness
  • Leverage AI tools for development, monitoring, and automation improvements
Required Skills & Experiences:

Technical Skills:

  • Java 8, 21, Spring Boot, Struts, Servlets
  • Oracle Service Bus (OSB 11gR1)
  • WebLogic, Tomcat
  • Oracle Database (SQL, PL/SQL)
  • Hands-on experience with REST/SOAP services and enterprise application development
  • Experience in AD/AMS delivery models and production support environments
  • Linux Red Hat 8,9 and shell scripting
  • Virtual server environments
  • Dynatrace (APM, distributed tracing, monitoring)
  • Splunk (log analysis, SPL queries, dashboards)
  • Git, Jenkins/Azure DevOps
  • ServiceNow/JIRA
  • Security standards (OAuth2, SSL)
  • Legacy modernization experience
  •  


DevOps & Tools:

  • SonarQube - code quality and vulnerability management
  • Build tools: Maven/Gradle
  • Version control: Git (GitHub)
  • CI/CD: Jenkins / Azure DevOps
  • Familiarity with release pipelines and automation frameworks

AMS / Support Tools:

  • ServiceNow, JIRA - incident, problem, and change management
  • Experience handling production incidents, RCA, SLA-driven delivery
  • Strong background in transition projects and support stabilization

AI & Modern Skills:

  • GitHub Copilot or similar AI coding tools
  • AIOps using Dynatrace and Splunk ML toolkit
  • AI-driven anomaly detection and log analytics
  • Generative AI API exposure (Azure OpenAI)
  • Automation and intelligent DevOps pipelines

Nice to Have:

  • Telecom billing systems knowledge
  • Microservices, Docker, Kubernetes
  • Cloud platforms (Azure/AWS) 

The base compensation range for this role in the posted location is:  $76,336-$179,088 CAD. 

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States.  http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.


What United Airlines employees say

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About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

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