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Remote Telecom Billing System Jobs in Massachusetts

micro1 AI

Medical Billing Specialist

Boston, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

micro1 AI

Medical Billing Specialist

Lynn, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

micro1 AI

Medical Billing Specialist

Cambridge, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

micro1 AI

Medical Billing Specialist

Quincy, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

micro1 AI

Medical Billing Specialist

Lowell, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

micro1 AI

Medical Billing Specialist

New Bedford, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

micro1 AI

Medical Billing Specialist

Worcester, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

micro1 AI

Medical Billing Specialist

Brockton, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

micro1 AI

Medical Billing Specialist

Springfield, MA · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... In this role, you'll apply your expertise to help train next-generation AI systems. Your work will ...

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Remote Telecom Billing System information

What is a remote telecom billing system?

A Remote Telecom Billing System is a software platform that enables telecommunications companies to manage and process billing operations from a remote location. It automates the collection, rating, and invoicing of usage data such as calls, texts, and data services for customers. These systems are designed to handle complex billing scenarios, support multiple payment methods, and provide detailed reporting. Using a remote system allows staff to access billing functions securely from anywhere, improving efficiency and flexibility.

What are the key skills and qualifications needed to thrive as a remote telecom billing system specialist?

To excel as a Remote Telecom Billing System Specialist, you need expertise in telecom billing processes, data analysis, and a solid understanding of telecommunications industry standards, often supported by a degree in IT, finance, or a related field. Familiarity with billing software like Oracle BRM, Amdocs, or SAP, as well as proficiency in SQL and data management tools, is typically required. Strong problem-solving, attention to detail, and effective communication skills help you resolve discrepancies and coordinate with cross-functional teams. These skills are essential for ensuring accurate billing, customer satisfaction, and compliance with regulatory requirements in a remote environment.

What are some common challenges faced by professionals working in remote telecom billing system roles, and how can they be addressed?

Professionals working in remote telecom billing system roles often encounter challenges such as managing complex billing data, ensuring accuracy in customer invoicing, and resolving discrepancies across different systems. Communication and coordination with cross-functional teams—such as IT, customer service, and finance—can also be more challenging in a remote setting. To address these issues, it’s important to leverage collaborative tools, participate in regular virtual meetings, and maintain clear documentation. Developing a deep understanding of both the billing software and telecom industry standards can further help in troubleshooting and process optimization.

What is the difference between Remote Telecom Billing System vs Telecom Billing Specialist?

AspectRemote Telecom Billing SystemTelecom Billing Specialist
CredentialsKnowledge of billing software, telecom industry certificationsRelevant certifications, such as telecom billing or customer service training
Work EnvironmentRemote, software-focused, technicalOffice or remote, customer service and billing processing
Industry UsageUsed by companies to manage billing processesPerformed by professionals to handle billing inquiries and issues

The Remote Telecom Billing System involves managing billing software and processes remotely, focusing on technical system operations. In contrast, a Telecom Billing Specialist directly interacts with customers and handles billing inquiries. Both roles require industry knowledge, but the system role emphasizes software proficiency, while the specialist role emphasizes customer service skills.

What are popular job titles related to Remote Telecom Billing System jobs in Massachusetts?

For Remote Telecom Billing System jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Telecom Billing System jobs in Massachusetts look for?

The top searched job categories for Remote Telecom Billing System jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Telecom Billing System jobs?

Cities in Massachusetts with the most Remote Telecom Billing System job openings:

Remote Telecom Billing System jobs near you
Infographic showing various Remote Telecom Billing System job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Client Services & Billing Specialist

Willis Towers Watson (WTW)

Boston, MA • Remote

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Willis Towers Watson rating

8.3

Company rating: 8.3 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

38th of 151 rated financial services

Job description

The Role

  • Project Setup: Create and manage client project records across CRM, accounting, and planning systems.
  • Billing & Invoicing: Prepare, adjust, and finalize invoices for timely delivery via email or client ebilling platforms.
  • Financial Coordination: Partner with Project Managers to support reporting and budget oversight.
  • Record Management: Maintain organized electronic records and supporting documentation.
  • Compliance: Ensure billing aligns with client contracts and secure approvals for adjustments.
  • Issue Resolution: Troubleshoot billing challenges and collaborate with finance teams on complex matters.
  • Accounts Receivable Support: Liaise with collections and reconcile discrepancies across systems (Oracle, Dynamics, Mavenlink, etc.).
  • Vendor Invoice Processing: Perform threeway matching invoices, purchase orders, and expense documents.
  • Special Projects: Contribute to ad hoc initiatives that strengthen operations.
  • This position reports to Client Services Team Lead.
  • This position is fully remote. 

The Requirements

  • 2-3 years of billing experience (time & materials, fixed pricing, ebilling) in professional services preferred. 
  • Hands-on experience with MS Office and Oracle (or similar billing system) desired.
  • Knowledge of Oracle, Ariba, Cupa and Microsoft Office is a plus.
  • Numerical skills and attention to detail. 
  • Availability to work standard East Coast business hours, with occasional overtime.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Compensation and Benefits 

 

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

 

Compensation 

 

The base salary compensation range being offered for this role is $65,000.00-$70,000.00 USD annually. 

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources. 
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
  • Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

EOE, including disability/vets

-

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