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Senior Telecom Service Delivery Jobs (NOW HIRING)

Source 1 Solutions

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Telecom Service Delivery Manager

Clearwater, FL · Remote

$80K - $100K/yr

Role Overview The Telecom Service Delivery Manager is responsible for overseeing the end-to-end delivery of telecoms services across support desk, engineering, scheduling, procurement and field ...

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Berkshire Hathaway Energy

Sr Telecom Analyst

Las Vegas, NV · On-site

$102K - $127K/yr

Telecom Operations & Vendor Management * Oversees telecommunications expense management, including ... Service Delivery & Performance * Coordinates across stakeholders to ensure timely, accurate ...

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA · On-site +1

$89K - $118K/yr

The Senior Telecom Analyst will work under the direction of management to analyze client invoice ... Services Locations USA Remote status Fully Remote

Clayco

Senior Telecom Engineer - Mission Critical

Lenexa, KS · On-site

$97K - $133K/yr

About Us Clayco is a full-service, turnkey real estate development, master planning, architecture ... delivers clients across North America the highest quality solutions on time, on budget, and above ...

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Senior Telecom Service Delivery information

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$25K

$80.3K

$163.5K

How much do senior telecom service delivery jobs pay per year?

As of Jun 27, 2026, the average yearly pay for senior telecom service delivery in the United States is $80,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Senior Telecom Service Delivery vs Telecom Network Engineer?

AspectSenior Telecom Service DeliveryTelecom Network Engineer
CredentialsRelevant certifications (e.g., CCNA, PMP), experience in telecom project managementNetworking certifications (e.g., CCNA, CCNP), technical degree in telecommunications or related field
Work EnvironmentClient sites, service providers, project management settingsNetwork labs, data centers, technical offices
Employer & Industry UsageTelecom service providers, large telecom corporationsTelecom carriers, network infrastructure companies

While both roles involve telecommunications, Senior Telecom Service Delivery focuses on managing service projects, client relations, and ensuring service quality. Telecom Network Engineers primarily design, implement, and maintain network infrastructure. The roles often overlap in technical knowledge but differ in scope and responsibilities.

Which delivery driver gets paid the most?

In the context of telecom service delivery, senior roles such as Senior Telecom Service Delivery managers or specialists typically earn higher salaries than delivery drivers. Delivery drivers generally have lower pay compared to specialized technical or managerial positions within the industry. Compensation varies based on experience, location, and company, but technical and managerial roles tend to be the highest paid in telecom service delivery.

Which delivery driver paid the most?

In the context of a Senior Telecom Service Delivery role, the question about the highest-paid delivery driver is not directly related. Generally, delivery drivers' pay varies based on factors such as experience, location, and company policies, with some drivers earning higher tips or bonuses. For specific salary information, consult industry salary surveys or company compensation data.

What is the highest salary in telecom?

Senior Telecom Service Delivery roles can reach high salaries, often exceeding $120,000 annually in large organizations or with extensive experience and specialized skills. Top earners in telecom may earn over $150,000, especially with advanced certifications and leadership responsibilities.

What is the highest paying job in the telecom industry?

In the telecom industry, senior executive roles such as Chief Technology Officer (CTO) or Vice President of Network Operations tend to be the highest paying positions, often earning six-figure salaries or more. These roles require extensive experience, leadership skills, and knowledge of network infrastructure and technology management.
More about Senior Telecom Service Delivery jobs
What cities are hiring for Senior Telecom Service Delivery jobs? Cities with the most Senior Telecom Service Delivery job openings:
What are the most commonly searched types of Telecom Service Delivery jobs? The most popular types of Telecom Service Delivery jobs are:
What states have the most Senior Telecom Service Delivery jobs? States with the most job openings for Senior Telecom Service Delivery jobs include:
What job categories do people searching Senior Telecom Service Delivery jobs look for? The top searched job categories for Senior Telecom Service Delivery jobs are:
Senior Telecom Service Delivery jobs near you
Infographic showing various Senior Telecom Service Delivery job openings in the United States as of June 2026, with employment types broken down into 3% Locum Tenens, 13% Full Time, and 84% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $80,287 per year, or $38.6 per hour.
Telecom Service Delivery Manager

Telecom Service Delivery Manager

Source 1 Solutions

Clearwater, FL • Remote

$80K - $100K/yr

Full-time

Posted 2 days ago

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Job description

Role Overview

The Telecom Service Delivery Manager is responsible for overseeing the end-to-end delivery of telecoms services across support desk, engineering, scheduling, procurement and field dispatch operations. This role ensures high service quality, operational efficiency, and effective stakeholder communication, including executive-level reporting in a fast-paced environment.

Key Responsibilities

  • Lead and manage telecom service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.
  • Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.
  • Coordinate cross-functional teams to deliver consistent and high-quality telecom services.
  • Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.
  • Implement and maintain service management framework (ITIL preferred).
  • Act as primary escalation point for critical incidents (P1/P2 outages).
  • Implement and maintain an on-call Rota to satisfy all product ranges supported.
  • Drive continuous improvement initiatives to reduce case volumes and improve service performance.
  • Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.
  • Manage customer relationships and ensure high levels of client satisfaction.
  • Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.

Technical Requirements

  • Strong telecom background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
  • Understanding of carrier services, networking infrastructure, and telephony systems.
  • Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow , monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.
  • Ability to analyze technical issues and provide guidance to engineering teams.
  • Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.

Leadership & Communication

  • Proven leadership in managing multi-disciplinary technical teams.
  • Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.
  • Experience presenting to executive leadership and producing C-level reporting decks.
  • Strong organizational skills with the ability to manage competing priorities.
  • Very strong communications skills in an engineering environment

Qualifications & Experience

  • 5+ years experience in telecom and IT service delivery roles.
  • Previous experience managing support, engineering, and dispatch teams.
  • ITIL certification advantageous.
  • Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).

Key Deliverables

  • Weekly executive reporting deck with performance analysis and improvement recommendations.
  • Service performance improvements across SLAs and KPIs.
  • Reduction in incident volumes through proactive management.
  • Improved resource utilization across engineering and field teams.

Company Description

Source 1 Solutions is the trusted IT partner your organization needs. With an elite technical network spanning 118 countries, we specialize in monitoring, managing, and maintaining enterprise infrastructure for enterprise & mid-market organizations.