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Seasonal Telecom Service Delivery Jobs (NOW HIRING)

Source 1 Solutions

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Telecom Support Engineer

Clearwater, FL · Remote

$80K - $115K/yr

Role Overview The Telecom Service Delivery Manager is responsible for overseeing the end-to-end delivery of telecoms services across support desk, engineering, scheduling, procurement and field ...

New

Northland Telephone

Service Delivery Supervisor

Utica, NY · On-site

$69K - $80K/yr

The Service Delivery Supervisor leads a high-performing team to deliver seamless, customer-focused telecom solutions. By driving continuous improvement, empowering staff through training, and ...

Northland Telephone

Service Delivery Supervisor

Utica, NY · On-site

$69K - $80K/yr

The Service Delivery Supervisor leads a high-performing team to deliver seamless, customer-focused telecom solutions. By driving continuous improvement, empowering staff through training, and ...

LHH US

Telecom Coordinator

Tulsa, OK

$34/hr

Manage and resolve telecom service requests through the ticketing system. * Process new phone requests, transfers, upgrades, and replacements. * Coordinate device ordering, delivery, activation, and ...

Gap, Inc.

Telecom Manager

Pleasanton, CA · On-site

The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...

LHH US

Telecom Coordinator

Tulsa, OK

$34/hr

Manage and resolve telecom service requests through the ticketing system. * Process new phone requests, transfers, upgrades, and replacements. * Coordinate device ordering, delivery, activation, and ...

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How much do seasonal telecom service delivery jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for seasonal telecom service delivery in the United States is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $24.04 per hour, depending on experience, location, and employer.
What cities are hiring for Seasonal Telecom Service Delivery jobs? Cities with the most Seasonal Telecom Service Delivery job openings:
What are the most commonly searched types of Telecom Service Delivery jobs? The most popular types of Telecom Service Delivery jobs are:
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Seasonal Telecom Service Delivery jobs near you
Telecom Support Service Delivery Manager (SDM)

Telecom Support Service Delivery Manager (SDM)

Source 1 Solutions

Clearwater, FL • On-site

Full-time

Posted 15 days ago

Job description

Job Summary:
Source 1 Solutions is seeking a Telecom Support Service Delivery Manager (SDM) to oversee the end-to-end delivery of telecom services. The role involves managing service delivery across various teams, ensuring high service quality, operational efficiency, and effective communication with stakeholders.
Responsibilities:
• Lead and manage telecoms service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.
• Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.
• Coordinate cross-functional teams to deliver consistent and high-quality telecom services.
• Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.
• Implement and maintain service management framework (ITIL preferred).
• Act as a primary escalation point for critical incidents (P1/P2 outages).
• Implement and maintain an on-call Rota to satisfy all product ranges supported.
• Drive continuous improvement initiatives to reduce case volumes and improve service performance.
• Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.
• Manage customer relationships and ensure high levels of client satisfaction.
• Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.
Qualifications:
Required:
• 5–10 years’ experience in telecoms and IT service delivery roles.
• Previous experience managing support, engineering, and dispatch teams.
• Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
• Understanding of carrier services, networking infrastructure, and telephony systems.
• Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.
• Ability to analyze technical issues and provide guidance to engineering teams.
• Proven leadership in managing multi-disciplinary technical teams.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.
• Experience presenting to the executive leadership and producing C-level reporting decks.
• Strong organizational skills with the ability to manage competing priorities.
• Very strong communications skills in an engineering environment.
Preferred:
• ITIL certification advantageous.
• Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).
• Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.
Company:
Source 1 Solutions offers a vast array of products, from drug testing and background checks to driving records and DNA paternity testing, to businesses large and small. Founded in 2001, the company is headquartered in Austin, Texas, US, , with a team of 2-10 employees. The company is currently Early Stage.

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