Source 1 Solutions is seeking a Telecom Support Service Delivery Manager (SDM) to oversee the end-to-end delivery of telecom services. The role involves managing service delivery across various teams ...
Source 1 Solutions is seeking a Telecom Support Service Delivery Manager (SDM) to oversee the end-to-end delivery of telecom services. The role involves managing service delivery across various teams ...
Coordinate cross-functional teams to deliver consistent and high-quality telecom services. Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and maintain ...
Coordinate cross-functional teams to deliver consistent and high-quality telecom services. Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and maintain ...
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
Coordinate cross-functional teams to deliver consistent and high-quality telecom services. Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and maintain ...
Quick apply
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
Coordinate cross-functional teams to deliver consistent and high-quality telecom services. Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. Implement and maintain ...
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
... to deliver consistent and high-quality telecom services. • Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. • Implement and maintain service management ...
Telecom Support Service Delivery Manager (SDM)
Clearwater, FL · On-site
$75K - $80K/yr
... to deliver consistent and high-quality telecom services. • Oversee resource planning, scheduling, and dispatch to optimize engineer utilization. • Implement and maintain service management ...
Telecom Service Technician
$24 - $28/hr
With operations across California, Missouri, Nevada, New Mexico, and Oregon, we deliver high-speed ... We also offer IT, VoIP, and CyberSecurity services to a range of clients. Position Overview ...
Telecom Service Technician
$24 - $28/hr
With operations across California, Missouri, Nevada, New Mexico, and Oregon, we deliver high-speed ... We also offer IT, VoIP, and CyberSecurity services to a range of clients. Position Overview ...
Telecom Service Technician
Klamath Falls, OR · On-site
$24 - $28/hr
With operations across California, Missouri, Nevada, New Mexico, and Oregon, we deliver high-speed ... We also offer IT, VoIP, and CyberSecurity services to a range of clients. As we expand our reach ...
Telecom Service Technician
Klamath Falls, OR · On-site
$24 - $28/hr
With operations across California, Missouri, Nevada, New Mexico, and Oregon, we deliver high-speed ... We also offer IT, VoIP, and CyberSecurity services to a range of clients. As we expand our reach ...
With operations across California, Missouri, Nevada, New Mexico, and Oregon, we deliver high-speed ... We also offer IT, VoIP, and CyberSecurity services to a range of clients. Position Overview ...
Quick apply
With operations across California, Missouri, Nevada, New Mexico, and Oregon, we deliver high-speed ... We also offer IT, VoIP, and CyberSecurity services to a range of clients. Position Overview ...
... delivering reporting and insights to leadership. Key Responsibilities Telecom Billing & Expense ... Service Fulfillment & Lifecycle Management * Develop and manage processes for ordering ...
... delivering reporting and insights to leadership. Key Responsibilities Telecom Billing & Expense ... Service Fulfillment & Lifecycle Management * Develop and manage processes for ordering ...
Telecom Billing Analyst I
Boston, MA · Hybrid
$17 - $20/hr
This role ensures data accuracy, assists with invoice delivery, and performs routine reconciliations to support revenue integrity. * Generate and distribute recurring and one-time telecom service ...
Telecom Billing Analyst I
Boston, MA · Hybrid
$17 - $20/hr
This role ensures data accuracy, assists with invoice delivery, and performs routine reconciliations to support revenue integrity. * Generate and distribute recurring and one-time telecom service ...
Telecom Manager
San Francisco, CA · On-site
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
Telecom Manager
San Francisco, CA · On-site
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
Telecom Manager
Coppell, TX · On-site
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
Telecom Manager
Coppell, TX · On-site
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
Telecom Manager
Pleasanton, CA · On-site
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
Telecom Manager
Pleasanton, CA · On-site
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
Telecom Expense Analyst
Morristown, NJ · On-site
Support RFP processes and evaluate telecom contracts and service agreements * Manage vendor SLAs and deliver performance reports to senior leadership * Participate in Quarterly Business Reviews with ...
Telecom Expense Analyst
Morristown, NJ · On-site
Support RFP processes and evaluate telecom contracts and service agreements * Manage vendor SLAs and deliver performance reports to senior leadership * Participate in Quarterly Business Reviews with ...
Senior Director, Delivery (Telecom)
Atlanta, GA · On-site +1
$168K - $210K/yr
Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business ... Location Our Senior Director, Delivery (Telecom), is an integral part of our team at TELUS Digital ...
Senior Director, Delivery (Telecom)
Atlanta, GA · On-site +1
$168K - $210K/yr
Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business ... Location Our Senior Director, Delivery (Telecom), is an integral part of our team at TELUS Digital ...
Lead Infrastructure Engineer- Network Connectivity Services
Seattle, WA · On-site
$122K - $160K/yr
Coordinate with telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle - from design to acceptance testing and handover to operations. Maintain strong ...
New
Lead Infrastructure Engineer- Network Connectivity Services
Seattle, WA · On-site
$122K - $160K/yr
Coordinate with telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle - from design to acceptance testing and handover to operations. Maintain strong ...
New
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
The manager will serve as a key interface between Network Engineering, Store Technology, Security, Finance, Sourcing, and telecom service providers to deliver complex programs on time, within scope ...
Lead Infrastructure Engineer- Network Connectivity Services
Seattle, WA · On-site
$142K - $185K/yr
Coordinate with telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle - from design to acceptance testing and handover to operations. Maintain strong ...
Lead Infrastructure Engineer- Network Connectivity Services
Seattle, WA · On-site
$142K - $185K/yr
Coordinate with telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle - from design to acceptance testing and handover to operations. Maintain strong ...
Telecom Director
Minneapolis, MN · On-site
GridSource, LLC is seeking a Director of Telecom for our Managed Services division. Position ... Service Delivery, Installation & Repair Operations: - Lead installation, provisioning, and repair ...
Telecom Director
Minneapolis, MN · On-site
GridSource, LLC is seeking a Director of Telecom for our Managed Services division. Position ... Service Delivery, Installation & Repair Operations: - Lead installation, provisioning, and repair ...
Telecom Director
Omaha, NE · On-site
GridSource, LLC is seeking a Director of Telecom for our Managed Services division. Position ... Service Delivery, Installation & Repair Operations: - Lead installation, provisioning, and repair ...
Telecom Director
Omaha, NE · On-site
GridSource, LLC is seeking a Director of Telecom for our Managed Services division. Position ... Service Delivery, Installation & Repair Operations: - Lead installation, provisioning, and repair ...
Internship Telecom Service Delivery information
See salary details
$11.78 - $13.83
9% of jobs
$15.28 is the 25th percentile. Wages below this are outliers.
$13.83 - $15.89
23% of jobs
The median wage is $17.47 / hr.
$15.89 - $17.94
23% of jobs
$17.94 - $20
12% of jobs
$21.02 is the 75th percentile. Wages above this are outliers.
$20 - $22.05
16% of jobs
$22.05 - $24.10
12% of jobs
$24.10 - $26.16
5% of jobs
$26.16 - $28.21
0% of jobs
$28.21 - $30.27
0% of jobs
$30.27 - $32.32
0% of jobs
$32.32 - $34.38
0% of jobs
$11
$19
$34
How much do internship telecom service delivery jobs pay per hour?
Full-time
Posted 9 days ago
Job description
Source 1 Solutions is seeking a Telecom Support Service Delivery Manager (SDM) to oversee the end-to-end delivery of telecom services. The role involves managing service delivery across various teams, ensuring high service quality, operational efficiency, and effective communication with stakeholders.
Responsibilities:
• Lead and manage telecoms service delivery across support desk, NOC, field engineers, and scheduling/dispatch teams.
• Ensure timely resolution of incidents, service requests, and escalations in line with SLAs and KPIs.
• Coordinate cross-functional teams to deliver consistent and high-quality telecom services.
• Oversee resource planning, scheduling, and dispatch to optimize engineer utilization.
• Implement and maintain service management framework (ITIL preferred).
• Act as a primary escalation point for critical incidents (P1/P2 outages).
• Implement and maintain an on-call Rota to satisfy all product ranges supported.
• Drive continuous improvement initiatives to reduce case volumes and improve service performance.
• Prepare and deliver weekly executive reports / dashboards and presentation decks with performance insights.
• Manage customer relationships and ensure high levels of client satisfaction.
• Monitor and report on key service metrics, including case volumes, resolution times, and SLA compliance.
Qualifications:
Required:
• 5–10 years’ experience in telecoms and IT service delivery roles.
• Previous experience managing support, engineering, and dispatch teams.
• Strong telecoms background including Legacy equipment such as Nortel, Avaya, Mitel, NEC, ComXchange, SIP, VoIP, WAN/LAN, MPLS, SD-WAN, monitoring and cloud communications.
• Understanding of carrier services, networking infrastructure, and telephony systems.
• Experience with ticketing systems such as MS Dynamics, Connectwise, ServiceNow, monitoring tools Auvik, Virsae, and reporting platforms MS BI etc.
• Ability to analyze technical issues and provide guidance to engineering teams.
• Proven leadership in managing multi-disciplinary technical teams.
• Excellent communication skills with the ability to engage both technical and non-technical stakeholders internally or externally.
• Experience presenting to the executive leadership and producing C-level reporting decks.
• Strong organizational skills with the ability to manage competing priorities.
• Very strong communications skills in an engineering environment.
Preferred:
• ITIL certification advantageous.
• Relevant telecoms or networking certifications (CCNA/CCNP or equivalent desirable).
• Familiarity with Microsoft, Cisco, Avaya, ClearlyIP and other telecom/network vendors is advantageous.
Company:
Source 1 Solutions offers a vast array of products, from drug testing and background checks to driving records and DNA paternity testing, to businesses large and small. Founded in 2001, the company is headquartered in Austin, Texas, US, , with a team of 2-10 employees. The company is currently Early Stage.