The IT Service Delivery Program Manager will oversee key functions within the IT department to ... ZT Systems is a manufacturer of computer hardware products for cloud and telecom service providers.
The IT Service Delivery Program Manager will oversee key functions within the IT department to ... ZT Systems is a manufacturer of computer hardware products for cloud and telecom service providers.
Lead Infrastructure Engineer- Network Connectivity Services
Seattle, WA · On-site
$122K - $160K/yr
Coordinate with telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle - from design to acceptance testing and handover to operations. Maintain strong ...
New
Lead Infrastructure Engineer- Network Connectivity Services
Seattle, WA · On-site
$122K - $160K/yr
Coordinate with telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle - from design to acceptance testing and handover to operations. Maintain strong ...
New
Knowledge of SIP, VoIP, PSTN, and telecom carrier environments * Experience with APIs, integrations ... Service Delivery & Performance * Coordinates across stakeholders to ensure timely, accurate ...
New
Knowledge of SIP, VoIP, PSTN, and telecom carrier environments * Experience with APIs, integrations ... Service Delivery & Performance * Coordinates across stakeholders to ensure timely, accurate ...
New
Lead Infrastructure Engineer- Network Connectivity Services
Seattle, WA · On-site
$122K - $160K/yr
... telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle - from design to acceptance testing and handover to operations. Maintain strong relationships with ...
New
Lead Infrastructure Engineer- Network Connectivity Services
Seattle, WA · On-site
$122K - $160K/yr
... telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle - from design to acceptance testing and handover to operations. Maintain strong relationships with ...
New
ServiceNow Architect
Dallas, TX · On-site
$70.75 - $89.25/hr
... managed services for the largest telecom and tech enterprises building networks and digital ... You will ensure that our solution aligns with global telecom standards (TM Forum) to deliver ...
ServiceNow Architect
Dallas, TX · On-site
$70.75 - $89.25/hr
... managed services for the largest telecom and tech enterprises building networks and digital ... You will ensure that our solution aligns with global telecom standards (TM Forum) to deliver ...
Service Delivery Lead
Orlando, FL · On-site
Role: - Service Delivery Lead Location: - Orlando, Florida (Hybrid, 3 days from client office) Job ... Develop and maintain relationships with local US vendors (Telecom, Infrastructure, Printers etc) to ...
Quick apply
Service Delivery Lead
Orlando, FL · On-site
Role: - Service Delivery Lead Location: - Orlando, Florida (Hybrid, 3 days from client office) Job ... Develop and maintain relationships with local US vendors (Telecom, Infrastructure, Printers etc) to ...
Be Seen First
Sales Consultant - Internet & Telecom
Bradenton, FL · On-site
$800 - $1.6K/wk
Our team combines event-based marketing with direct-to-consumer sales to deliver measurable results ... Present and explain internet and telecom service options * Generate and submit new customer ...
Quick apply
Be Seen First
Sales Consultant - Internet & Telecom
Bradenton, FL · On-site
$800 - $1.6K/wk
Our team combines event-based marketing with direct-to-consumer sales to deliver measurable results ... Present and explain internet and telecom service options * Generate and submit new customer ...
Be Seen First
Sales Consultant - Internet & Telecom
Bradenton, FL · On-site
$800 - $1.6K/wk
Our team combines event-based marketing with direct-to-consumer sales to deliver measurable results ... Present and explain internet and telecom service options * Generate and submit new customer ...
Quick apply
Be Seen First
Sales Consultant - Internet & Telecom
Bradenton, FL · On-site
$800 - $1.6K/wk
Our team combines event-based marketing with direct-to-consumer sales to deliver measurable results ... Present and explain internet and telecom service options * Generate and submit new customer ...
Software Development Engineer , Software Defined Network Controller, Amazon LEO
Redmond, WA · On-site
This service will enable a high throughput telecom service using a system of LEO satellites ... For this role, you will: • Take responsibility for designing and delivering a modern, flexible ...
Software Development Engineer , Software Defined Network Controller, Amazon LEO
Redmond, WA · On-site
This service will enable a high throughput telecom service using a system of LEO satellites ... For this role, you will: • Take responsibility for designing and delivering a modern, flexible ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... delivering results and work/life balance. BASIC QUALIFICATIONS - 3+ years of non-internship ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... delivering results and work/life balance. BASIC QUALIFICATIONS - 3+ years of non-internship ...
Service Delivery Coordinator
$18.75 - $25/hr
Service Delivery Coordinator Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom provider serving the Mid-South. Recognized as one of Arkansas' Best ...
Service Delivery Coordinator
$18.75 - $25/hr
Service Delivery Coordinator Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom provider serving the Mid-South. Recognized as one of Arkansas' Best ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... For this role, you will: • Take responsibility for designing and delivering a modern, flexible ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... For this role, you will: • Take responsibility for designing and delivering a modern, flexible ...
Service Delivery Coordinator
Jonesboro, AR · On-site
$16 - $21.50/hr
Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom ... General Summary: The Service Delivery Coordinator is responsible for project managing the ...
Service Delivery Coordinator
Jonesboro, AR · On-site
$16 - $21.50/hr
Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom ... General Summary: The Service Delivery Coordinator is responsible for project managing the ...
Service Delivery Coordinator
Jonesboro, AR · On-site
$16 - $21.50/hr
Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom ... General Summary: The Service Delivery Coordinator is responsible for project managing the ...
Quick apply
Service Delivery Coordinator
Jonesboro, AR · On-site
$16 - $21.50/hr
Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom ... General Summary: The Service Delivery Coordinator is responsible for project managing the ...
Service Delivery Coordinator
$16 - $21.50/hr
Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom ... General Summary: The Service Delivery Coordinator is responsible for project managing the ...
Service Delivery Coordinator
$16 - $21.50/hr
Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom ... General Summary: The Service Delivery Coordinator is responsible for project managing the ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... delivering results and work/life balance. BASIC QUALIFICATIONS - 3+ years of non-internship ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... delivering results and work/life balance. BASIC QUALIFICATIONS - 3+ years of non-internship ...
Software Development Engineer , Software Defined Network Control Plane, Amazon LEO
Sunnyvale, CA · On-site
This service will enable a high throughput telecom service using a system of LEO satellites ... For this role, you will: - Take responsibility for designing and delivering a modern, flexible ...
Software Development Engineer , Software Defined Network Control Plane, Amazon LEO
Sunnyvale, CA · On-site
This service will enable a high throughput telecom service using a system of LEO satellites ... For this role, you will: - Take responsibility for designing and delivering a modern, flexible ...
You will work closely with Engineering, Network Operations, Supply Chain, Real Estate, Finance, and external telecom vendors to ensure high-quality and timely delivery of network services for new ...
You will work closely with Engineering, Network Operations, Supply Chain, Real Estate, Finance, and external telecom vendors to ensure high-quality and timely delivery of network services for new ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... delivering results and work/life balance. BASIC QUALIFICATIONS - 3+ years of non-internship ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... delivering results and work/life balance. BASIC QUALIFICATIONS - 3+ years of non-internship ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... delivering results and work/life balance. BASIC QUALIFICATIONS - 3+ years of non-internship ...
This service enables a high throughput telecom service using a system of LEO satellites, customer ... delivering results and work/life balance. BASIC QUALIFICATIONS - 3+ years of non-internship ...
Internship Telecom Service Delivery information
See salary details
$11.78 - $13.83
9% of jobs
$15.28 is the 25th percentile. Wages below this are outliers.
$13.83 - $15.89
23% of jobs
The median wage is $17.47 / hr.
$15.89 - $17.94
23% of jobs
$17.94 - $20
12% of jobs
$21.02 is the 75th percentile. Wages above this are outliers.
$20 - $22.05
16% of jobs
$22.05 - $24.10
12% of jobs
$24.10 - $26.16
5% of jobs
$26.16 - $28.21
0% of jobs
$28.21 - $30.27
0% of jobs
$30.27 - $32.32
0% of jobs
$32.32 - $34.38
0% of jobs
$11
$19
$34
How much do internship telecom service delivery jobs pay per hour?
As of Jun 18, 2026, the average hourly pay for internship telecom service delivery in the United States is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.63 per hour, depending on experience, location, and employer.
What cities are hiring for Internship Telecom Service Delivery jobs? Cities with the most Internship Telecom Service Delivery job openings:
What are the most commonly searched types of Telecom Service Delivery jobs? The most popular types of Telecom Service Delivery jobs are:
What states have the most Internship Telecom Service Delivery jobs? States with the most job openings for Internship Telecom Service Delivery jobs include:
Full-time
This job post has expired today. Applications are no longer accepted.
ZT Systems rating
7.7
Based on 20 frontline employees who took The Breakroom Quiz
61st of 139 rated electronics manufacturers
Job description
Job Summary:
ZT Systems is a company that focuses on delivering impactful solutions to world-class customers. The IT Service Delivery Program Manager will oversee key functions within the IT department to ensure high-quality service delivery and support, partnering with both business and IT teams to meet client expectations.
Responsibilities:
• IT Service management
• IT Demand Management
• IT Change Management
• Problem Management (which includes Postmortem and RCA)
• Incident Management
• Service Improvement & Operational Excellence Plans
• IT awareness & training for the End Users
• IT communication for the End Users
• Technical Writing skills is a plus
• Develop, drive, and deliver an IT service management framework with processes to align with the overall IT department goals and strategy (Policies, Procedures, SLAs, Guidelines, etc) while building a culture of customer service.
• Lead continuous service improvement initiatives to enhance the service provided by overall IT operations through utilizing international IT standards and best practices.
• Build and establish relationships with all business departments and other Enterprise IT teams in executing IT enterprise service delivery mechanisms, meeting service level requirements, and resolving service delivery issues across services within the operations portfolio.
• Ensures all documentation is properly updated, and signoff has been received at each phase
• Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users.
• Increases visibility and communication between the service delivery teams, business stakeholders, IT leadership, and other IT support staff by articulating them in ways that are clear for the business partner as well as for those in IT.
• Analyzes business processes to determine gaps and identifies technology enabled solutions to close gaps
• Develop and produce health, KPI reports (Annually, Semi-Annual, Quarterly, Monthly, Daily)
• Stays informed of industry and regulatory changes impacting IT service management and reflects changes in the internal team processes.
• Lead the process of certification / recertification activities related to IT service management compliance.
Qualifications:
Required:
• Bachelor’s degree in IT, Computer Science, Engineering, or any related specialization
• Minimum 5 years of experience leading IT service management in a complex environment with a global footprint (preferable in a manufacturing-type setting)
• Can demonstrate capability to translate ITIL principles and framework into real-world practice
• Built processes and organizations to ensure that Service Level Agreements (SLAs) and supporting Operating Level Agreements (OLAs) are developed, monitored, and achieved in a multi-vendor environment
• Demonstrated experience and high level of confidence with vendor interaction and management
• Can think outside the box to develop new ideas, concepts and solutions to meet new requirements, unarticulated needs or existing needs through the adoption of emerging technologies
Preferred:
• ITIL v3, v2011, or v4 Foundation Certification preferred
• Additional ITIL certification beyond Foundation is a plus
• Experience with Service Now development is a tremendous plus
• Technical Writing skills is a plus
Company:
ZT Systems is a manufacturer of computer hardware products for cloud and telecom service providers. Founded in 1994, the company is headquartered in Secaucus, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
ZT Systems is a company that focuses on delivering impactful solutions to world-class customers. The IT Service Delivery Program Manager will oversee key functions within the IT department to ensure high-quality service delivery and support, partnering with both business and IT teams to meet client expectations.
Responsibilities:
• IT Service management
• IT Demand Management
• IT Change Management
• Problem Management (which includes Postmortem and RCA)
• Incident Management
• Service Improvement & Operational Excellence Plans
• IT awareness & training for the End Users
• IT communication for the End Users
• Technical Writing skills is a plus
• Develop, drive, and deliver an IT service management framework with processes to align with the overall IT department goals and strategy (Policies, Procedures, SLAs, Guidelines, etc) while building a culture of customer service.
• Lead continuous service improvement initiatives to enhance the service provided by overall IT operations through utilizing international IT standards and best practices.
• Build and establish relationships with all business departments and other Enterprise IT teams in executing IT enterprise service delivery mechanisms, meeting service level requirements, and resolving service delivery issues across services within the operations portfolio.
• Ensures all documentation is properly updated, and signoff has been received at each phase
• Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users.
• Increases visibility and communication between the service delivery teams, business stakeholders, IT leadership, and other IT support staff by articulating them in ways that are clear for the business partner as well as for those in IT.
• Analyzes business processes to determine gaps and identifies technology enabled solutions to close gaps
• Develop and produce health, KPI reports (Annually, Semi-Annual, Quarterly, Monthly, Daily)
• Stays informed of industry and regulatory changes impacting IT service management and reflects changes in the internal team processes.
• Lead the process of certification / recertification activities related to IT service management compliance.
Qualifications:
Required:
• Bachelor’s degree in IT, Computer Science, Engineering, or any related specialization
• Minimum 5 years of experience leading IT service management in a complex environment with a global footprint (preferable in a manufacturing-type setting)
• Can demonstrate capability to translate ITIL principles and framework into real-world practice
• Built processes and organizations to ensure that Service Level Agreements (SLAs) and supporting Operating Level Agreements (OLAs) are developed, monitored, and achieved in a multi-vendor environment
• Demonstrated experience and high level of confidence with vendor interaction and management
• Can think outside the box to develop new ideas, concepts and solutions to meet new requirements, unarticulated needs or existing needs through the adoption of emerging technologies
Preferred:
• ITIL v3, v2011, or v4 Foundation Certification preferred
• Additional ITIL certification beyond Foundation is a plus
• Experience with Service Now development is a tremendous plus
• Technical Writing skills is a plus
Company:
ZT Systems is a manufacturer of computer hardware products for cloud and telecom service providers. Founded in 1994, the company is headquartered in Secaucus, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
What ZT Systems employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About ZT Systems
Sourced by ZipRecruiter
Industry
Computer and peripheral equipment manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Secaucus, NJ, US
Year founded
1994