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Teen Call Center Representative Jobs (NOW HIRING)

BrightKey

Call Center Representative

Annapolis, MD

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative , where you will play a vital role in delivering exceptional customer service and support. BrightKey serves various non-profit and ...

Fyzical

Call Center Representative

North Andover, MA

$16.25 - $20.25/hr

Call Center Representative New England ENT is looking for an experienced Call Center Representative with strong interpersonal and verbal communication skills. Experience: Provide quality customer ...

Brightkey, Inc.

Call Center Representative

Annapolis, MD · On-site

$18 - $20/hr

Join our dynamic team at BrightKey as a Call Center Representative , where you will play a vital role in delivering exceptional customer service and support. BrightKey serves various non-profit and ...

Sparkbit 360

Call Center Representative

Cincinnati, OH

$15.25 - $19.25/hr

About the job Call Center Representative At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service ...

Farouk Systems

Call Center Representative

Houston, TX

$15.25 - $19/hr

Call Center Representative The Call Center Representative will be responsible for answering all incoming calls and providing quality customer service while maintaining a professional, courteous ...

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Teen Call Center Representative information

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How much do teen call center representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for teen call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Teen Call Center Representative position, and why are they important?

To thrive as a Teen Call Center Representative, you must have strong communication skills, basic computer literacy, and typically a high school diploma or enrollment. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is common. Excellent listening skills, patience, and a positive attitude help you stand out in resolving customer inquiries efficiently. These skills and qualities are crucial for delivering quality customer service, maintaining professionalism, and contributing positively to team goals in a fast-paced environment.

What does a typical workday look like for a Teen Call Center Representative?

As a Teen Call Center Representative, your day usually involves answering incoming calls, responding to customer questions, and providing information about products or services. You may also assist with basic troubleshooting, document call details in CRM software, and escalate more complex issues to supervisors. Shifts can be part-time and often flexible to accommodate school schedules. You’ll work closely with a team of other representatives, receiving support and coaching from supervisors to help you develop your professional communication and problem-solving skills. This experience can be a great introduction to the workplace and customer service industry.

What is a Teen Call Center Representative job?

A Teen Call Center Representative is a customer service role where teenagers handle phone calls on behalf of a company. Their responsibilities may include answering customer inquiries, providing support, or making outbound calls. This job helps teens develop communication, problem-solving, and multitasking skills. Typically, employers provide training to ensure representatives can handle calls professionally. It's a great opportunity for young people to gain work experience while earning money.

What cities are hiring for Teen Call Center Representative jobs? Cities with the most Teen Call Center Representative job openings:
What are the most commonly searched types of Teen Call Center Representative jobs? The most popular types of Teen Call Center Representative jobs are:
What states have the most Teen Call Center Representative jobs? States with the most job openings for Teen Call Center Representative jobs include:
What job categories do people searching Teen Call Center Representative jobs look for? The top searched job categories for Teen Call Center Representative jobs are:
Teen Call Center Representative jobs near you
Infographic showing various Teen Call Center Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

BrightKey

Annapolis, MD

$18 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

BrightKey rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

110th of 428 rated business services

Job description

Join our dynamic team at BrightKey as a Call Center Representative, where you will play a vital role in delivering exceptional customer service and support. BrightKey serves various non-profit and professional services customers and their members. In this position, you will be the voice of our company, assisting customers with inquiries, resolving issues, and ensuring a seamless experience.
Schedule, Benefits, & Compensation:

  • Starting Pay Rate: $18.00 - $20.00 per hour
  • Schedule: Monday - Friday, First Shift (8:00am - 5:00pm)
  • Location: Annapolis Junction, MD (onsite)
  • Medical, Dental, & Vision Insurance
  • Participation in company 401k program
  • Paid Time off and 10 paid holidays

What BrightKey Offers:
  • Gain experience in a great organization with a 30+ year history of providing industry leading business services!
  • Opportunity for professional growth. We provide a clear career path into leadership and management roles.
  • Consistent and stable work schedule.
  • A great work environment in a professional office setting. You have your own desk, equipment, computer and workspace.
  • A supporting team with years of experience serving our customers that can support you in your professional growth.

Ideal Experience to Have:
  • Experience in a professional call center environment
  • Excellent customer service skills
  • Ability to provide consistent, professional and courteous communications with individuals over the phone, email and via chat services.
  • Proficiency with Microsoft Word and Excel

Key Responsibilities of the Call Center Representative:
  • Serve as the first point of contact for members, handling inbound and outbound calls, emails, and chat inquiries.
  • Assist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues.
  • Troubleshoot and resolve member concerns promptly, escalating complex issues to the appropriate team as necessary.
  • Asist customers with reporting services that can include data reporting, financial/budget reporting or other information gathering.
  • Maintain detailed and accurate records of member interactions in the customer relationship management (CRM) system.
  • Proactively identify opportunities to enhance the member experience and share feedback with the team.
  • Ensure compliance with organizational policies, privacy standards, and service level agreements.
  • Document all customer interactions and update records accurately in the database.
  • Collaborate with team members to ensure a seamless customer experience.
  • Identify and escalate priority issues to the appropriate team members or departments.

Qualifications for the Call Center Representative Position:
  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Prior experience as a professional Call Center Representative, two or more years preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle a high volume of calls and emails with professionalism and efficiency.
  • Proficient in using computer systems and software applications including MS Office (Outlook and Excel).
  • Compassionate and empathetic, with a genuine desire to help others.
  • Ability to work independently and as part of a team.
  • Flexible and adaptable to changing priorities and tasks.

BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.
CSP-061126
Call Center Representative
Customer Service
Call Center

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