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Technology Support Analyst Jobs in Raleigh, NC (NOW HIRING)

U.S. Navy

IT Support Specialist

Stem, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Holly Springs, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Raleigh, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Raleigh, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Raleigh, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Bailey, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Pine Level, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Chapel Hill, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Clayton, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Rolesville, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Benson, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

U.S. Navy

IT Support Specialist

Lillington, NC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... analyze information on adversaries, environments, and weather and create intelligence products and ...

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Showing results 41-60

All JobsTechnology Support Analyst JobsTechnology Support Analyst Jobs in Raleigh, NC

Technology Support Analyst information

See Raleigh, NC salary details

$14

$26

$42

How much do technology support analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for technology support analyst in Raleigh, NC is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $30.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology Support Analyst?

To thrive as a Technology Support Analyst, you need a solid understanding of computer systems, troubleshooting techniques, and knowledge of operating systems, often backed by a degree in IT or related certifications like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and software such as Microsoft Office and Active Directory is typically required. Excellent communication, patience, and problem-solving skills are crucial for effectively assisting users and managing stressful situations. These skills are vital to ensure timely resolution of technical issues, minimize downtime, and maintain user satisfaction.

What are some common challenges faced by a Technology Support Analyst, and how can they effectively overcome them?

Technology Support Analysts often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to users with varying technical backgrounds. To overcome these challenges, it's important to prioritize tasks efficiently, continuously update technical knowledge, and develop strong communication skills. Collaborating closely with other IT team members and utilizing comprehensive documentation can also help streamline problem resolution and improve overall support quality.

What is the difference between Technology Support Analyst vs Help Desk Technician?

AspectTechnology Support AnalystHelp Desk Technician
CertificationsCompTIA A+, Network+; relevant certificationsCompTIA A+, ITIL Foundation
Work EnvironmentCorporate IT departments, technical support teamsHelp desks, customer support centers
Employer & Industry UsageBusinesses, IT service providersSmall to medium businesses, tech support services
Primary FocusDiagnosing and resolving technical issues, supporting hardware/softwareAssisting users, troubleshooting basic technical problems

The main difference is that a Technology Support Analyst typically handles more complex technical issues and may work in a corporate environment, while a Help Desk Technician focuses on basic user support and troubleshooting. Both roles require similar certifications and are essential in IT support structures, but the scope and complexity of tasks differ.

What does a technology support analyst do?

A technology support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues. They often diagnose problems, resolve technical faults, and may use tools like remote support software or ticketing systems to ensure smooth technology operations in organizations.
Technology Support Analyst jobs near you
Infographic showing various Technology Support Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $55,678 per year, or $26.8 per hour.

Temporary Technology Support Technician

NCSU

Raleigh, NC • On-site

$32K - $41K/yr

Full-time, Part-time, Temporary

Medical

Re-posted 11 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

463rd of 631 rated colleges and universities

Job description

Position Information
Posting Number PG195202TM Position Number 11ASO3490 Position Type Temporary Essential Job Duties
The Technology Support Technician will provide programming solutions for the Center for Integrated Fungal Research (CIFR) in the Department of Entomology and Plant Pathology at NC State University. The position will support research by maintaining a local instances of Galaxy and Nextflow, web-based workflow management systems for bioinformatic analyses, oversee XML and Python program development, deploy AI solutions to accelerate discoveries, and conduct program installation and deployment in a Linux virtual computing environment. The position will require the technician to provide training and programming support to students and employees. The position will also provide website development and support for research websites within the unit.
This position could run until 12/31/2026
Is Time Limited No If Yes, Appointment Length Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.

What we offer:
  • Health Insurance for Temporary Employees
  • Enhance your career with LEAD courses
  • Attend non-revenue generating sporting events for free.
Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. 
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information
Job City & State Raleigh, NC Department DEPP
System Information
Classification Title Temporary-Technical/Paraprofessional Working Title Temporary Technology Support Technician

What North Carolina State University employees say

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North Carolina State University logo

About North Carolina State University

Sourced by ZipRecruiter

North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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