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Technology Associate Jobs in Alberta (NOW HIRING)

Robert Half

Senior Associate (Technology)

Calgary, AB · On-site

JOB REQUISITION Senior Associate (Technology) LOCATION CAN CALGARY DT Our Senior Associates work in a team environment and have responsibility for negotiating and developing business with new and ...

TRG Staffing Solutions

General Labor-AB

Edmonton, AB

CA$21/hr

TRG is hiring General Labor/ restoration tech associates to join our client based in Edmonton , AB who is a leading restoration company certified in emergency restoration, reconstruction, and ...

Advatix, Inc.

Warehouse Associate

Calgary, AB · On-site

Warehouse Associate Role Summary We are seeking Warehouse Associates to join their rapidly growing ... Utilize the technology as required throughout the day; voice technology, RF guns, and other ...

Recruitment Partners

Director of IT

Edmonton, AB

Microsoft Certified Azure Administrator Associate, CompTIA Network+ / Security+ / CySA+, ITIL Foundation, or an IT project management certification If you are interested in this role and meet the ...

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All JobsTechnology Associate JobsTechnology Associate Jobs in Alberta

Technology Associate information

See Alberta salary details

$23.5K

$53.8K

$155.5K

How much do technology associate jobs pay per year?

As of Aug 5, 2026, the average yearly pay for technology associate in Alberta is $53,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be a technology associate?

To thrive as a Technology Associate, you need a solid understanding of computer science fundamentals, programming languages, and problem-solving abilities, typically supported by a relevant degree or equivalent experience. Familiarity with software development tools, databases, and project management systems like Jira or Git is often required. Strong analytical thinking, effective communication, and teamwork skills help Technology Associates excel in dynamic environments. These skills and qualities are crucial for delivering reliable technical solutions, collaborating with cross-functional teams, and adapting to evolving business needs.

What is the difference between Technology Associate vs Network Technician?

AspectTechnology AssociateNetwork Technician
Required CredentialsTypically an associate degree or relevant certifications (e.g., CompTIA A+)Often an associate degree or certifications like Cisco CCNA
Work EnvironmentOffice settings, IT departments, support rolesData centers, networking sites, on-site troubleshooting
Employer & Industry UsageIT firms, corporate IT departments, tech supportTelecommunications, internet service providers, enterprise networks

The main difference between a Technology Associate and a Network Technician lies in their focus areas. Technology Associates generally handle a broader range of IT support tasks, while Network Technicians specialize in network infrastructure and troubleshooting. Both roles require similar certifications and often work in related environments, but their specific responsibilities differ based on their specialization.

What is a technology associate?

Technology Associates are professionals who support the implementation, management, and maintenance of technology systems within an organization. They often assist with troubleshooting technical issues, installing hardware and software, and providing user support. Their responsibilities can vary depending on the company but generally involve ensuring that technology operations run smoothly and efficiently. Technology Associates may also help with projects related to system upgrades, cybersecurity, and data management.

What are 5 careers in technology?

Five common careers in technology include software developer, network administrator, cybersecurity analyst, data analyst, and systems engineer. These roles often require technical skills, familiarity with programming languages or network protocols, and relevant certifications. They are found across various industries and typically involve working with computers, software, and digital systems.

What projects does a technology associate typically work on?

Technology Associates often participate in projects such as software implementation, application support, system upgrades, or troubleshooting technical issues. They typically collaborate with senior engineers, analysts, and business stakeholders to ensure that technology solutions align with organizational needs. This role offers hands-on experience with a variety of technologies and provides opportunities to learn best practices while contributing to both short-term tasks and long-term IT initiatives. By working closely with different team members, Technology Associates gain a comprehensive understanding of IT operations and build a strong foundation for career advancement.
What are the most commonly searched types of Technology jobs in Alberta? The most popular types of Technology jobs in Alberta are:
What job categories do people searching Technology Associate jobs in Alberta look for? The top searched job categories for Technology Associate jobs in Alberta are:
What cities in Alberta are hiring for Technology Associate jobs? Cities in Alberta with the most Technology Associate job openings:
Technology Associate jobs near you
Infographic showing various Technology Associate job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,817 per year, or $25.9 per hour.

IT Operations Analyst - (Tier 2 Mid-Level)

Sure Systems

Calgary, AB • On-site

Full-time

Medical, Dental

Re-posted 7 days ago

Job description

IT Operations Analyst - Tier 2
We are looking for a skilled IT Operations Analyst (Tier 2) to join our team. This role is similar to the IT Support Analyst (Tier 1) position, with a few key differences:

  1. Experience working for a Managed Services Provider (MSP)
    The ideal candidate will have experience working for a Managed Services Provider (MSP) https://en.wikipedia.org/wiki/Managed_services_provider
  2. Calgary Office and Rapid Response Team
    This position is based out of our Calgary office. The candidate will spend some time on the Rapid Response Team, where they will be expected to resolve more complex issues than those handled by Tier 1. They will serve as a point of escalation for difficult problems and will be required to travel regularly to customer sites to perform work.


Responsibilities:

  • Provide IT support for Microsoft's core business applications and virtual environments built on Citrix, Microsoft, VMWare, and Proxmox.
  • Support services for Microsoft-related technologies, including Microsoft 365, Windows Server, Exchange, SQL, SharePoint, etc.
  • Provide technical services and support at the network level, including WAN and LAN connectivity, routers, firewalls, and security.
  • Support remote access solutions such as Microsoft 365, VPN, Terminal Services, and Citrix.
  • Maintain system documentation, including system reviews and recommendations.
  • Communicate with customers to keep them informed of incident progress, impending changes, or agreed outages.

Additional Duties:

  • Improve customer service, perception, and satisfaction.
  • Work effectively in a team and communicate clearly.
  • Escalate service issues that cannot be resolved within agreed service levels.
  • Maintain specific knowledge of the customer and how IT relates to their business strategy and goals.
  • Enter time and expenses in ConnectWise (Our Core Application) as they occur.
  • Work through a daily schedule in ConnectWise established through the dispatch process.
  • Understand processes in ConnectWise by completing assigned training materials and blueprints on ConnectWise University.
  • Enter all work as service tickets in ConnectWise.

Requirements:

  • Strong interpersonal skills, including telephony skills, communication skills, active listening, and customer care.
  • Professional IT Certifications, such as: CompTIA A+, Network+ or Security+, Cisco Certified Network Associate (CCNA), Microsoft Certified: Azure Fundamentals, Microsoft Certified: Azure Administrator Associate, Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Amazon Web Services (AWS) Certified Solutions Architect, Goggle Cloud Professional Cloud Architect, Microsoft Technology Associate (MTA), PMI Certified Associate in Project Management (CAPM), VMware Certified Professional (VCP), Proxmox Virtual Environment Certificate of Completion.
  • Ability to diagnose technical issues.
  • Ability to multi-task and adapt to changes quickly.
  • Technical awareness to match resources to technical issues appropriately.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Typing skills to ensure quick and accurate entry of service request details.
  • Self-motivated with the ability to work in a fast-moving environment.

Educational or Experience Recommendations

  • BA/BS, preferably in computer science, or a related field.
  • Information Technology Diploma from an accredited institution.
  • IT Vendor certifications such as CompTIA, Microsoft, AWS or Cisco.
  • 2+ years of IT experience with experience working for a Managed Services Provider.
  • Customer Support Experience

Benefits:

  • Competitive salary based on experience and qualifications.
  • On the job training & support.
  • Opportunities for advancement.
  • Health and Dental Benefits.

About Sure Systems

We are a Calgary, Alberta based IT company that helps businesses with their technology needs. We offer services like consulting, system monitoring, disaster recovery, network optimization, and security. Our goal is to provide high-quality solutions that help our clients succeed in a fast-changing tech world. Learn more about us at https://suresystems.ca
How to Apply:
If you're interested, please apply online from our recruitment portal. Click Here

Apply