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It Assistant Jobs in Alberta (NOW HIRING)

Control Tech

Junior IT Specialist

Grande Prairie, AB · On-site

CA$45K - CA$60K/yr

Participate in troubleshooting and resolving IT incidents and service requests. * Assist with ... Information Technology, or a related field (or equivalent work experience). * Microsoft ...

WCB Alberta

IT Specialist III

Edmonton, AB · On-site

CA$110K/yr

You will provide input that will assist management in making tactical and strategic decisions in ... As an IT professional you may be contacted outside of regular business hours for response to ...

PwC

Information Technology Audit Manager

Calgary, AB

CA$84K - CA$134K/yr

... to assist clients in assessing control activities, policies and procedures. Leverage various technical Information Technology controls (e.g. databases, operating systems, data warehouses, and ...

FLINT Corp.

IT Business Analyst

Calgary, AB

As an IT Business Analyst, you will be embedded within FLINT's business operations, working across ... The purpose of the TRAITS Survey tool is to assist FLINT in understanding the behaviors of ...

FLINT Corp.

IT Business Analyst

Sherwood Park, AB

As an IT Business Analyst, you will be embedded within FLINT's business operations, working across ... The purpose of the TRAITS Survey tool is to assist FLINT in understanding the behaviors of ...

VC3

IT Help Desk Technician - Level 2

Calgary, AB

Description The IT Help Desk Technician - Level 2 is primarily responsible for providing mid level ... Mentor and assist Tier 1 and Tier 2 Peers. * Provide coverage for Field Technician by attending to ...

VC3

IT Help Desk Technician - Level 2

Calgary, AB · On-site

Description The IT Help Desk Technician - Level 2 is primarily responsible for providing mid level ... Mentor and assist Tier 1 and Tier 2 Peers. * Provide coverage for Field Technician by attending to ...

VC3

IT Service Desk Technician, Level 3

Calgary, AB

Description Are you a driven IT professional with strong technical skills and a proven track record ... In addition to this, the Level 3 Technician is accountable to the tier 1 and 2 teams to assist with ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Alberta

It Assistant information

See Alberta salary details

$9

$18

$30

How much do it assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for it assistant in Alberta is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

How do I become a successful IT assistant?

To become a successful IT assistant, develop strong technical skills in areas such as hardware, software, and networking, and gain experience through internships or entry-level positions. Obtaining certifications like CompTIA A+ or Network+ can enhance your qualifications, and good communication skills are essential for assisting users effectively.

Which IT assistant job is most in demand?

The most in-demand IT assistant roles typically include help desk support, network support, and technical support specialists, especially those skilled in troubleshooting, customer service, and common tools like Windows, Linux, or cloud platforms. These positions often require strong communication skills and relevant certifications such as CompTIA A+ or Network+. Demand is driven by the need for technical support across various industries and the increasing reliance on digital infrastructure.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Alberta? The most popular types of It jobs in Alberta are:
What job categories do people searching It Assistant jobs in Alberta look for? The top searched job categories for It Assistant jobs in Alberta are:
What cities in Alberta are hiring for It Assistant jobs? Cities in Alberta with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,277 per year, or $18.9 per hour.

Junior IT Specialist

Control Tech

Grande Prairie, AB • On-site

CA$45K - CA$60K/yr

Full-time

Posted 4 days ago

Job description


Job Brief:

We are seeking a highly motivated and detail-oriented Junior IT Specialist with an initial focus on SharePoint Administration to join our IT team. This position is ideal for individuals looking to grow their career in IT and enhance their expertise in SharePoint technologies. The Junior IT Specialist will support the daily administration and management of our SharePoint environment while assisting with general IT tasks as needed.

Duties & Responsibilities:

  • SharePoint Administration:
  1. Support the configuration, management, and maintenance of SharePoint Online or SharePoint Server environments.
  2. Assist with user access control, site collection creation, and site structure management.
  3. Troubleshoot and resolve SharePoint-related issues, ensuring high availability and minimal downtime.
  4. Monitor system performance and usage reports to ensure optimal SharePoint functionality.
  5. Collaborate with the development team to implement custom solutions and workflows in SharePoint.
  6. Manage content types, metadata, and document libraries to maintain an organized SharePoint environment.
  • General IT Support:
  1. Provide technical assistance and support to end-users on various IT issues, including hardware, software, and network problems.
  2. Assist with system updates, patch management, and software deployments.
  3. Participate in troubleshooting and resolving IT incidents and service requests.
  4. Assist with configuring and maintaining hardware and software systems.
  5. Programming and data skills, essential to implement and deploy AI and BI solutions
  • Collaboration and Communication:
  1. Work closely with technical resources to support SharePoint upgrades and migrations.
  2. Assist in creating and updating documentation for IT procedures, including SharePoint-related processes.
  3. Provide training and guidance to users on SharePoint features and best practices.
  • Security and Compliance:
  1. Ensure SharePoint security settings and permissions align with company policies and best practices.
  2. Assist with the implementation of security protocols and perform periodic audits to ensure compliance.

Required Skills/Qualifications:

  • Education:
  1. Information Technology, or a related field (or equivalent work experience).
  2. Microsoft certificates and SharePoint-related certificates would be beneficial, but not necessary.
  • Experience:
  1. 1-2 years of experience in IT support or administration
  2. Practical experience with SharePoint Online or SharePoint Server administration, including site creation, permission management, and troubleshooting.
  3. Familiarity with Microsoft Office 365 suite, including Teams, OneDrive, and Exchange.
  4. Basic understanding of networking concepts, Active Directory, and security best practices.
  • Skills:
  1. Strong analytical and problem-solving abilities.
  2. Excellent written and verbal communication skills.
  3. Familiarity with PowerShell for SharePoint administration would be beneficial.
  4. Ability to work both independently and collaboratively in a team environment.
  5. Knowledge of IT best practices, including ITIL, is a plus.

Desirable Skills:

  • Experience with SharePoint Designer or PowerApps.
  • Familiarity with Microsoft Flow (Power Automate) for automating workflows.
  • Experience with SharePoint migration tools and projects