ZipRecruiter

Log In

1

Technical Support Engineer Level 3 Jobs (NOW HIRING)

Orbotech

Technical Support Engineer

Chandler, AZ · On-site

$32.50 - $55.25/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work ...

SencorpWhite

Technical Support Engineer

Hamilton, OH · On-site

Resolve complex or previously unknown problems requiring high level technical expertise and ... Reading Blueprints, Analog signals, three phase Power conversion, temperature measurement ...

KLA Corporation

Technical Support Engineer

Phoenix, AZ · On-site

$32.50 - $55.25/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work ...

Kiongroup

Technical Support Engineer

Atlanta, GA · On-site

... ensuring a high level of customer satisfaction. This position is a blend of technical ... Engineering, or related field) * Proven experience in software support or a similar role * Strong ...

Socket.dev

Technical Support Engineer

Hamilton, OH · On-site

Resolve complex or previously unknown problems requiring high level technical expertise and ... Reading Blueprints, Analog signals, three phase Power conversion, temperature measurement ...

Kiongroup

Technical Support Engineer

Grand Rapids, MI · On-site

... ensuring a high level of customer satisfaction. This position is a blend of technical ... Engineering, or related field) * Proven experience in software support or a similar role * Strong ...

Kiongroup

Technical Support Engineer

Plano, TX · On-site

... ensuring a high level of customer satisfaction. This position is a blend of technical ... Engineering, or related field) * Proven experience in software support or a similar role * Strong ...

Kiongroup

Technical Support Engineer

Plano, TX · On-site

... ensuring a high level of customer satisfaction. This position is a blend of technical ... Engineering, or related field) * Proven experience in software support or a similar role * Strong ...

Socket.dev

WI · On-site

... ensuring a high level of customer satisfaction. This position is a blend of technical ... Engineering, or related field) * Proven experience in software support or a similar role * Strong ...

Canon Careers

Technical Support Engineer

Chesapeake, VA · Hybrid

$50K - $87K/yr

Canon Information Technology Services (CITS) is seeking a Technical Support Engineer (TSE) to join our Technical Support team. In this role, you will manage the CITS internal and external knowledge ...

Triomics

Technical Support Engineer

New York, NY · On-site

$125K - $150K/yr

Train additional support engineers as the function scales Requirements * 3+ years in technical support, solutions engineering, or production operations at a SaaS or data platform company * Can query ...

previous pagenext page

Showing results 21-40

All JobsTechnical Support Engineer Level 3 Jobs

Technical Support Engineer Level 3 information

See salary details

$37.5K

$79K

$119.5K

How much do technical support engineer level 3 jobs pay per year?

As of Sep 11, 2026, the average yearly pay for technical support engineer level 3 in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a Technical Support Engineer Level 3 do?

A Technical Support Engineer Level 3 is a senior specialist who handles the most complex and challenging technical issues that cannot be resolved by lower-level support teams. They troubleshoot advanced technical problems, perform root cause analysis, and often work directly with product development or engineering teams to resolve critical issues. Their responsibilities may also include mentoring junior support staff, creating technical documentation, and ensuring long-term solutions for recurring problems. Level 3 engineers typically have deep expertise in their technology domain and play a key role in maintaining customer satisfaction and system reliability.

What skills and qualifications are needed to thrive as a Technical Support Engineer Level 3?

To thrive as a Technical Support Engineer Level 3, you need advanced troubleshooting abilities, in-depth knowledge of operating systems and networks, and typically a degree in computer science or a related field. Familiarity with ticketing systems, remote diagnostic tools, and certifications such as CompTIA, Microsoft, or Cisco are often required. Excellent problem-solving skills, patience, and strong communication abilities help you work effectively with both clients and internal teams. These skills ensure resolution of complex technical issues, high customer satisfaction, and efficient support operations.

What types of escalated issues does a Technical Support Engineer Level 3 typically handle, and how does this differ from lower support tiers?

As a Technical Support Engineer Level 3, you'll primarily tackle complex or unresolved technical issues that have been escalated from lower support tiers. These often involve deep-dive troubleshooting, root cause analysis, and working closely with product development or engineering teams to create long-term solutions. Unlike Level 1 or 2 support, which focuses on more routine problems or basic troubleshooting, Level 3 engineers frequently address product bugs, advanced configuration problems, and systemic failures. Your day may involve collaborating across departments, documenting critical incidents, and occasionally mentoring junior team members.

What is the difference between Technical Support Engineer Level 3 vs Technical Support Engineer Level 2?

AspectTechnical Support Engineer Level 3Technical Support Engineer Level 2
CredentialsTypically requires advanced certifications (e.g., Cisco, Microsoft)Basic to intermediate certifications
Work EnvironmentHandles complex issues, often in specialized teamsAddresses common technical problems, customer-facing
ResponsibilitiesDiagnoses advanced issues, mentors Level 1/2, escalates when neededResolves standard technical issues, provides customer support

Technical Support Engineer Level 3 focuses on complex problem resolution, advanced certifications, and mentoring, whereas Level 2 handles more routine issues with less specialization. Level 3 roles often require deeper technical knowledge and experience.

What cities are hiring for Technical Support Engineer Level 3 jobs?

Cities with the most Technical Support Engineer Level 3 job openings:

What states have the most Technical Support Engineer Level 3 jobs?

States with the most job openings for Technical Support Engineer Level 3 jobs include:

What are popular job titles related to Technical Support Engineer Level 3 jobs?

For Technical Support Engineer Level 3 jobs, the most frequently searched job titles are:

Infographic showing various Technical Support Engineer Level 3 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Technical Support Engineer

Budd Lake, NJ • On-site

Keysight Technologies, Inc.
Electrical Equipment, Appliance, and Component Manufacturing • 10K+ employees
Learn more about Keysight Technologies, Inc.external

Full-time

Re-posted 5 days ago

Keysight Technologies rating

8.1

Company rating: 8.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Overview
Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
You will be responsible for providing factory-based product and application support for Keysight's instruments. Candidates will receive great satisfaction by supporting internal and external customers to solve their measurement and repair problems in a prompt and professional manner. This is a fast paced, interrupt-driven environment which necessitates self-motivation, good organization, and self-management of priorities.
Responsibilities
  • Provide post-sales technical support and develop support strategies for keysight products, primarily in power supplies and electronic loads.
  • Use in-depth technical and product knowledge to analyze, troubleshoot, and resolve complex product support escalations.
  • Interact directly with customers or provide advanced technical support to Field Service Engineers, Remote Engineers, and customer support teams.
  • For new products, ensure support plans, repair strategies, and production support processes are developed and implemented.
  • Provide technical product and measurement consulting to support pre-sales opportunities.
  • Collaborate with marketing, sales, QA, manufacturing, technical support, and product development teams, as well as external customers, to ensure products meet feature requirements, cost targets, reliability goals, supportability, and release schedules.
  • Develop product and process documentation, including user guides and technical procedures.
  • Develop and deliver technical training for internal technical support teams such as field service and remote service engineers.
  • Contribute to technical marketing initiatives and support product positioning through technical expertise.
  • Independently solve moderately complex to complex technical problems and support continuous product improvement.

Qualifications
  • Bachelor's or Master's degree in Electrical and Electronics Engineering or a related field.
  • 3-5 years of relevant experience in technical support, applications engineering, or a related role in the test and measurement, semiconductor, or electronics industry.
  • Strong application and technical knowledge in power supplies, electronic test equipment, or related technologies.
  • Experience supporting customers in technical troubleshooting, root cause analysis, and issue resolution.
  • Knowledge of programming or automation tools such as C#, C++, Python, and Visual Studio will be an added advantage.
  • Strong communication and problem-solving skills, with the ability to support both pre-sales and post-sales technical inquiries.

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

What Keysight Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply