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Technical Support Associate Jobs in Missouri (NOW HIRING)

Washington University of St. Louis

$23.37 - $36.19/hr

Desktop support provides technical support for computer operating systems, software, hardware and ... Associate degree Certifications /Professional Licenses : No additional certification/professional ...

Washington University of St. Louis

$23.37 - $36.19/hr

Desktop support provides technical support for computer operating systems, software, hardware and ... Associate degree Certifications /Professional Licenses : No additional certification/professional ...

BlackBerry Inc.

VFD Support Specialist II

Bridgeton, MO · On-site

$59 - $94/hr

Technical Support Team Lead__As a Variable Frequency Drive (VFD) Support Specialist, you will be ... Bachelor's degree and 4 years of relevant Electrical, Technical experience OR associate's degree ...

Oracle

Support Engineer 1

Kansas City, MO · On-site

$20.58 - $40.24/hr

Associate's degree, bachelor's degree, or technical degree preferred * In lieu of a degree, an additional two years of professional experience in customer service, technical support, or healthcare ...

ThrottleNet

Be Seen First

Support Engineer I

Saint Louis, MO · On-site

$40K - $50K/yr

Associate's degree in Information Technology or equivalent work experience. * Minimum of 1 year of technical support experience. MSP experience preferred. * Strong customer service and communication ...

Wise F&I

IT Support Specialist

Fenton, MO · On-site

Associate degree or technical certification from an accredited technical college preferred * 1 to 3 years of experience in technical support, service desk, desktop support, or a related IT role

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Technical Support Associate information

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$23

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How much do technical support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for technical support associate in Missouri is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.81 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Missouri?

The most popular types of Technical Support jobs in Missouri are:

What are popular job titles related to Technical Support Associate jobs in Missouri?

For Technical Support Associate jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Missouri look for?

The top searched job categories for Technical Support Associate jobs in Missouri are:

What cities in Missouri are hiring for Technical Support Associate jobs?

Cities in Missouri with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,179 per year, or $23.2 per hour.

IT Support Specialist

Reinsurance Associate Inc.

Fenton, MO • On-site

$50K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Join a Growing Company Where Technology Makes a Difference
At Wise F&I, we're more than a provider of automotive protection products. For over 30 years, we've helped customers, lenders, insurance partners, and dealerships succeed through innovative solutions and exceptional service. As a rapidly growing leader in the automotive F&I industry, we administer a wide range of protection products, including Vehicle Service Contracts (VSC), Tire & Wheel, Appearance Protection, GAP, Key Replacement, and Theft Deterrent programs backed by A-rated insurance carriers.
We're looking for an IT Support Specialist who enjoys solving problems, helping people, and growing their technical skills in a collaborative environment. If you're passionate about technology and take pride in delivering excellent customer service, we'd love to hear from you.
Why Join Wise F&I?
  • Be part of a stable, growing company with over 30 years of industry success
  • Work alongside experienced IT professionals and gain exposure to a wide range of technologies
  • Make a direct impact by supporting employees across the organization
  • Enjoy a modern, professional work environment
  • Opportunities to develop your technical skills and expand your career in IT
  • Competitive compensation and comprehensive benefits package

About the Role
As an IT Support Specialist, you'll serve as a key resource for employees by providing technical support, troubleshooting hardware and software issues, managing user accounts, and ensuring team members have the technology they need to succeed.
This role is ideal for someone who enjoys a mix of hands-on technical work, customer support, and continuous learning. You'll work closely with our Senior Systems Engineer and gain valuable experience across multiple areas of IT operations and infrastructure.
What You'll Do
  • Provide friendly, responsive technical support to employees across all departments
  • Troubleshoot and resolve hardware, software, printer, connectivity, and user access issues
  • Manage service desk tickets, ensuring timely resolution and excellent customer service
  • Escalate complex issues when appropriate and follow through to successful completion
  • Create, maintain, and manage user accounts and permissions in Active Directory and ONWise
  • Configure, deploy, maintain, and troubleshoot workstations, laptops, peripherals, and software applications
  • Support new employee onboarding by preparing equipment, configuring system access, and assisting with technology orientation
  • Assist with IT projects and technology initiatives under the guidance of senior IT staff
  • Maintain accurate inventory and asset records for company technology equipment
  • Identify recurring issues and recommend improvements to increase efficiency and enhance the employee experience

Required Skills / Experience:
  • Associate degree or technical certification from an accredited technical college preferred
  • 1 to 3 years of experience in technical support, service desk, desktop support, or a related IT role
  • Working knowledge of Windows workstations, Microsoft 365 applications, user account administration, and common desktop support practice
  • Experience with Active Directory user and group administration
  • Familiarity with basic networking concepts, including TCP/IP, DNS, wireless connectivity, and VPN access

Comprehensive Benefits:
  • Competitive salary wage (40 hrs/week)
  • Annual Performance Evaluation w/ Compensation Review
  • Bright, Modern Work Spaces
  • 9 Paid Holidays (per year)
  • Paid Vacation Days
  • 401K Retirement Plan (100% company match up to 4% of income w/ immediate vesting)
  • Insurance - paid benefits include Health, AD&D, Life and L/T Disability
  • Voluntary benefits include Dental, Vision, Life and S/T Disability

Convenient suburban location near intersection of I-270 and I-44 in southwest St. Louis County. We are an Equal Opportunity Employer.

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