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Remote Manufacturing Technical Support Jobs in Missouri

Jobgether

This remote role focuses on ensuring successful technical integrations and reliable production ... The Integration Manager & Technical Support Specialist is responsible for managing technical ...

Copeland

Customer Service Manager

Saint Louis, MO · On-site +1

... a manufacturing, industrial, distribution, or technical product environment. * Experience managing remote or globally dispersed teams. * Experience supporting ERP implementations, system migrations ...

dct

Technical Specialist - HF Alkylation

Houston, TX · On-site +1

... support. We provide extensive global expertise across our portfolio of offerings in key ... Plan and deliver operator/engineer training sessions (on-site or remote) for customers. Provide ...

Hitachi

Regional Technical Sales Consultant

Earth City, MO · Remote

$114K - $150K/yr

Remote - Tennessee, United States of America Job ID: R0110193 Date Posted: 2025-11-03 Company Name ... Provide technical support on electrical testing, controls, and oil processing to support customer ...

Baker Hughes

Manufacturing Engineer

Liberty, MO · On-site +1

$68K - $88K/yr

Supporting daily production requirements, engineering changes, and technical problem-solving ... Coordinating with remote sites and collaborating with suppliers to ensure operational alignment To ...

Baker Hughes

Manufacturing Engineer

Liberty, MO · On-site +1

$68K - $88K/yr

Supporting daily production requirements, engineering changes, and technical problem-solving ... Coordinating with remote sites and collaborating with suppliers to ensure operational alignment To ...

Jobgether

$1.1K - $1.5K/day

Working closely with Customer Success and technical teams, you will contribute to improving ... Benefits * Fully remote position with flexibility to work from the Netherlands. * Full-time ...

New

ITW Avery Weigh-Tronix

Dillon Product Manager

MO · Remote

$80K - $121K/yr

... manufacturing environment. The Dillon Product Manager will partner with marketing and engineering ... This role will provide technical support to the sales channel and end users through product ...

Jobgether

This role combines technical troubleshooting, customer support, and hands-on software engineering ... Remote work opportunity. * Comprehensive health benefits supporting employee wellbeing.

New

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Remote Manufacturing Technical Support information

What are the key skills and qualifications needed to thrive as a Remote Manufacturing Technical Support specialist, and why are they important?

To thrive as a Remote Manufacturing Technical Support specialist, you need a solid background in manufacturing processes, troubleshooting, and technical problem-solving, usually supported by an engineering degree or relevant technical certification. Familiarity with remote diagnostic tools, ERP/MES systems, and support ticketing platforms is commonly required. Strong communication, patience, and the ability to explain complex technical issues clearly are essential soft skills. These abilities ensure efficient issue resolution, minimize production downtime, and maintain high customer satisfaction in a remote support environment.

How does a Remote Manufacturing Technical Support professional effectively collaborate with on-site teams to resolve technical issues?

Remote Manufacturing Technical Support professionals work closely with on-site engineers, operators, and maintenance staff through various digital communication channels such as video calls, remote desktop access, and collaborative project management tools. Building strong relationships and maintaining clear, detailed documentation are essential for troubleshooting equipment or process issues from a distance. Frequent, proactive communication and a thorough understanding of plant systems enable remote support staff to guide on-site teams through diagnostics, repairs, and process optimizations efficiently. This collaboration ensures timely issue resolution and minimizes production downtime.

What is the difference between Remote Manufacturing Technical Support vs Remote Manufacturing Engineer?

AspectRemote Manufacturing Technical SupportRemote Manufacturing Engineer
CredentialsTechnical certifications, associate degrees, or relevant experienceBachelor's or higher in engineering or related fields, certifications may vary
Work EnvironmentCustomer support centers, remote troubleshooting, on-site visits occasionallyDesign, process improvement, remote collaboration, occasional site visits
Employer & Industry UsageManufacturing companies, equipment suppliers, service providersManufacturing firms, engineering consultancies, R&D departments
Search & Comparison IntentTechnical support roles, troubleshooting, customer serviceProcess design, engineering solutions, system optimization

Remote Manufacturing Technical Support focuses on troubleshooting, assisting clients with equipment issues, and providing technical guidance remotely. In contrast, Remote Manufacturing Engineer involves designing processes, improving manufacturing systems, and developing solutions, often requiring a higher level of engineering education. Both roles may work remotely but serve different functions within the manufacturing industry.

What is a Remote Manufacturing Technical Support specialist?

A Remote Manufacturing Technical Support specialist provides technical assistance and troubleshooting for manufacturing equipment and processes from a remote location. They help diagnose and resolve issues related to machinery, software, and production systems by communicating with on-site staff via phone, email, or video conferencing. Their goal is to minimize downtime and ensure smooth operations by offering expert guidance without needing to be physically present at the manufacturing facility.
What are popular job titles related to Remote Manufacturing Technical Support jobs in Missouri? For Remote Manufacturing Technical Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Remote Manufacturing Technical Support jobs in Missouri look for? The top searched job categories for Remote Manufacturing Technical Support jobs in Missouri are:
What cities in Missouri are hiring for Remote Manufacturing Technical Support jobs? Cities in Missouri with the most Remote Manufacturing Technical Support job openings:
Remote Manufacturing Technical Support jobs near you

Integration Manager & Technical Support Specialist

Jobgether

Remote

Full-time

Posted 11 days ago

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Integration Manager & Technical Support Specialist based in Netherlands.

This remote role focuses on ensuring successful technical integrations and reliable production launches for global partners.
The position combines integration management, technical troubleshooting, and operational support within a fast-moving fintech environment.
You will play a key role in configuring partner setups, validating technical requirements, and resolving complex transaction issues.
Working closely with merchants and internal teams, you will help maintain platform reliability and deliver seamless experiences.
The ideal candidate is detail-oriented, technically curious, and comfortable investigating issues through logs, APIs, and monitoring tools.
This opportunity offers strong ownership, exposure to international projects, and the chance to grow within a technology-driven organization.

Accountabilities:

The Integration Manager & Technical Support Specialist is responsible for managing technical onboarding, production readiness, and ongoing support activities. The role requires strong troubleshooting capabilities, attention to detail, and the ability to collaborate with both technical and business stakeholders.

  • Configure and activate partner integrations in production environments, ensuring all technical requirements are validated before launch.
  • Manage API keys, payment method configurations, and integration settings to support successful go-live processes.
  • Perform technical verification of merchant setups and identify potential issues before production deployment.
  • Investigate transaction failures by analyzing logs, monitoring tools, and system behavior to determine root causes.
  • Troubleshoot API-related issues involving REST APIs, JSON structures, and client-server communication.
  • Use technical tools such as Postman to validate requests and support integration testing.
  • Prepare clear incident reports, document technical findings, and communicate solutions to internal and external stakeholders.
  • Provide L2/L3 technical support and guide partners through complex operational challenges.
  • Perform root cause analysis and develop remediation plans to improve reliability and reduce recurring issues.
  • Collaborate with cross-functional teams to improve workflows, documentation, and technical processes.
Requirements:

The ideal candidate combines technical support expertise, integration knowledge, and strong communication skills. They should be comfortable working independently, managing priorities, and solving complex technical problems in a dynamic environment.

  • 1+ years of experience in L2/L3 technical support, senior support roles, support management, or similar technical operations positions.
  • Experience working in fintech, payments, cryptocurrency, or related technology environments is highly valued.
  • Hands-on experience analyzing logs and using monitoring tools to troubleshoot production issues.
  • Strong understanding of client-server architecture, REST APIs, and JSON data structures.
  • Experience using Postman or similar tools for API testing and validation.
  • Strong analytical and problem-solving skills with the ability to perform structured root cause analysis.
  • High attention to detail when managing technical configurations and operational processes.
  • Ability to quickly learn new technologies, documentation, and workflows.
  • Excellent written and verbal English communication skills (B2/C1 level or higher).
  • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
  • Ukrainian or Russian language skills are an advantage, particularly for technical documentation and incident reporting.
  • A proactive, accountable mindset with the ability to remain calm and effective under pressure.
Benefits:
  • Fully remote work environment with flexibility and autonomy.
  • Opportunity to join an agile, international technology team.
  • Competitive salary based on experience and individual contribution.
  • Career growth opportunities toward senior engineering, SRE, or product-focused roles.
  • Meaningful ownership in ensuring platform reliability and successful partner experiences.
  • Collaborative culture focused on transparency, innovation, and measurable impact.
  • Continuous learning opportunities in fintech, payments, and emerging technologies.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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