IT Support Specialist
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Required Skills/Abilities:
IT Support Specialist
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Required Skills/Abilities:
IT Support Specialist I
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Why EquipmentShare?
IT Support Specialist I
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Why EquipmentShare?
IT Support Specialist I
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Why EquipmentShare?
IT Support Specialist I
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Why EquipmentShare?
IT Support Specialist I
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Why EquipmentShare?
IT Support Specialist I
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Why EquipmentShare?
IT Support Specialist I
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Why EquipmentShare?
IT Support Specialist I
Columbia, MO · On-site
Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform ... Participate in the on-call rotation for after-hours and weekend support. Why EquipmentShare?
... weekends as needed and respond to major incidents within SLA timeframes. The initial training will ... ITSM framework * Maintain shift coverage schedule for employees, including coordinating coverage ...
Quick apply
... weekends as needed and respond to major incidents within SLA timeframes. The initial training will ... ITSM framework * Maintain shift coverage schedule for employees, including coordinating coverage ...
This individual must be flexible with working nights and weekends as needed and respond to major ... ITSM framework * Maintain shift coverage schedule for employees, including coordinating coverage ...
This individual must be flexible with working nights and weekends as needed and respond to major ... ITSM framework * Maintain shift coverage schedule for employees, including coordinating coverage ...
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Virtualization, Hardware & Monitoring Administrator / Active Secret
Kansas City, MO · On-site
$104K - $166K/yr
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Virtualization, Hardware & Monitoring Administrator / Active Secret
Kansas City, MO · On-site
$104K - $166K/yr
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Virtualization, Hardware, Monitoring Engineer / Active Secret with Security Clearance
Kansas City, MO · On-site
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Virtualization, Hardware, Monitoring Engineer / Active Secret with Security Clearance
Kansas City, MO · On-site
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Virtualization, Hardware, Monitoring Engineer / Active Secret
Kansas City, MO · On-site
$104K - $166K/yr
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Virtualization, Hardware, Monitoring Engineer / Active Secret
Kansas City, MO · On-site
$104K - $166K/yr
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Virtualization, Hardware & Monitoring Administrator / Active Sec with Security Clearance
Kansas City, MO · On-site
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Virtualization, Hardware & Monitoring Administrator / Active Sec with Security Clearance
Kansas City, MO · On-site
Participate in all ITSM, RMF, Project Management, and Agile processes that drive operations ... Participate in after-hours and weekend on-call rotation with a maximum of a 1 hour recall time.
Support Engineer, Tier 3 Microsoft Dynamics 365
$120K - $160K/yr
Flexibility to be part of an on-call rotation for after-hours (and occasional weekend) support when ... Understanding ofITILand ITSM frameworks. Certain states and localities require employers to post a ...
Support Engineer, Tier 3 Microsoft Dynamics 365
$120K - $160K/yr
Flexibility to be part of an on-call rotation for after-hours (and occasional weekend) support when ... Understanding ofITILand ITSM frameworks. Certain states and localities require employers to post a ...
Generates tickets, in the ITSM tool, for all work completed as part of their day to day support ... hours, holidays and weekends. * Demonstrates a willingness to work in a team-oriented ...
Generates tickets, in the ITSM tool, for all work completed as part of their day to day support ... hours, holidays and weekends. * Demonstrates a willingness to work in a team-oriented ...
Generates tickets, in the ITSM tool, for all work completed as part of their day to day support ... hours, holidays and weekends. * Demonstrates a willingness to work in a team-oriented ...
Generates tickets, in the ITSM tool, for all work completed as part of their day to day support ... hours, holidays and weekends. * Demonstrates a willingness to work in a team-oriented ...
Generates tickets, in the ITSM tool, for all work completed as part of their day to day support ... hours, holidays and weekends. * Demonstrates a willingness to work in a team-oriented ...
Generates tickets, in the ITSM tool, for all work completed as part of their day to day support ... hours, holidays and weekends. * Demonstrates a willingness to work in a team-oriented ...
Senior BizOps Engineer - Mastercard
O Fallon, MO · On-site
$97K - $133K/yr
Analyze ITSM activities of the platform and provide feedback loop to development teams on ... Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and ...
Senior BizOps Engineer - Mastercard
O Fallon, MO · On-site
$97K - $133K/yr
Analyze ITSM activities of the platform and provide feedback loop to development teams on ... Weekend on call support, 24/7 commitment Maintain services once they are live by measuring and ...
Weekend Itsm information
What is the difference between Weekend Itsm vs Weekend Service Desk Technician?
| Aspect | Weekend Itsm | Weekend Service Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | ITIL, CompTIA A+ |
| Work Environment | IT support, incident management, remote and on-site | Help desk support, troubleshooting, remote assistance |
| Industry Usage | IT service management, enterprise support | IT support, customer service roles |
Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.
What are the most commonly searched types of Itsm jobs in Missouri? The most popular types of Itsm jobs in Missouri are:
What are popular job titles related to Weekend Itsm jobs in Missouri? For Weekend Itsm jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Weekend Itsm jobs in Missouri look for? The top searched job categories for Weekend Itsm jobs in Missouri are:
What cities in Missouri are hiring for Weekend Itsm jobs? Cities in Missouri with the most Weekend Itsm job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 22 days ago
EquipmentShare rating
7.8
Based on 127 frontline employees who took The Breakroom Quiz
86th of 171 rated vehicle equipment hire
Job description
EquipmentShare is Hiring an IT Support Specialist I
EquipmentShare is searching for an IT Support Specialist I for our corporate office in Columbia, MO, to support our team as the department continues to grow.
Supervisory Responsibilities: None
Duties/Responsibilities:
Required Skills/Abilities:
Education and Experience:
Physical Requirements:
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change.
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.
EquipmentShare is searching for an IT Support Specialist I for our corporate office in Columbia, MO, to support our team as the department continues to grow.
Supervisory Responsibilities: None
Duties/Responsibilities:
- Respond promptly to incoming support requests via phone, email, Slack, or our ITSM platform.
- Troubleshoot and resolve basic to intermediate technical issues with computers, TVs, mobile devices, printers, and network connectivity.
- Assist users with software applications, account access, and password resets.
- Accurately document all support interactions and solutions in the ticketing system.
- Escalate unresolved issues to Tier 2 support with clear and detailed information.
- Assist with onboarding new employees, including setting up user accounts and devices.
- Help with offboarding tasks, such as disabling accounts and reclaiming equipment.
- Collaborate with IT team members to identify and address recurring issues.
- Participate in the on-call rotation for after-hours and weekend support.
Required Skills/Abilities:
- Strong working knowledge of Windows and macOS operating systems.
- Basic knowledge of printer functionality
- Familiarity with mobile devices (iOS, tablets, and Android) and common office applications.
- Familiarity with ITSM, ITIL, and IT best practices are preferred.
- Familiarity with Audio and Visual troubleshooting techniques.
- Excellent customer service skills, including patience, empathy, and strong communication.
- Experience in creating processes and procedure workflows.
- Ability to troubleshoot basic hardware and software problems.
- Attention to detail and the ability to maintain accurate notes and records.
- Ability to troubleshoot network setup and configuration issues
- Ability to work independently and as part of a team.
Education and Experience:
- High school diploma or equivalent.
- An associate degree in computer science or a related field is a plus.
- IT certifications are a plus (A+, ITF, ITIL, NET+, etc.)
- At least 1+ years of experience in a help desk or customer service environment is needed.
Physical Requirements:
- Must be able to sit for prolonged periods at a desk and work on a computer.
- Competitive salary.
- Medical, Dental and Vision coverage for full-time employees.
- 401(k) and company match.
- Generous paid time off (PTO) plus company paid holidays.
- Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch).
- State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
- Seasonal and year round wellness challenges.
- Company sponsored events (annual family gatherings, happy hours and more).
- Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
- Opportunities for career and professional development with conferences, events, seminars and continued education.
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change.
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.
What EquipmentShare employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About EquipmentShare
Sourced by ZipRecruiter
EquipmentShare is dedicated to creating a connected jobsite for the modern contractor . We deliver user-friendly technology solutions that help contractors maximize their equipment uptime, reduce risk exposure and increase productivity. EquipmentShare's product offerings include an improved equipment rental experience, fleet tracking and asset management software, hardware security solutions and predictive service and maintenance applications. EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country by the end of 2023. Our branch locations are equipped with a broad range of construction equipment, ranging from 150-foot telescopic booms to 120,000-lb. track excavators. EquipmentShare's rapid growth goes beyond meeting a demand for equipment rentals in booming new markets. Instead, our mission begins with our rental product, and it's a testimony to our ability to improve industry standards and better serve the customer. Our expansion and customer retention is a validation of strong contractor demand for the smart jobsite technology we've built into our rental fleet. And it's just the beginning of our journey to establishing a global presence.
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Columbia, MO, US
Year founded
2014