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Entry Level Technical Support Jobs in Missouri (NOW HIRING)

USA Cyber

Technical Support - Entry Level

Saint Louis, MO · Hybrid

$35K - $44K/yr

The Role Technical Support Entry Level What you will do You will be responsible for supporting our clients and their team members: Triaging inbound support requests, taking client calls ...

MARIS

Be Seen First

Tech Support Specialist

Saint Louis, MO · On-site

$40K - $45K/yr

We are seeking an entry level dedicated and customer-focused Tech Support Specialist to join our ... and resolve technical issues related to mobile, PC and web-based applications · Respond to and ...

MCI Careers

MO

$15 - $16/hr

This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary to provide ...

WSP

Early Career Environmental Planner

Ballwin, MO · On-site

$68K - $87K/yr

... and providing entry level technical assistance on various environmental issues. * Utilize the ... Support preparation for and participation in client meetings and public information meetings ...

WSP

Early Career Environmental Planner

Ballwin, MO · On-site

$68K - $87K/yr

... and providing entry level technical assistance on various environmental issues. * Utilize the ... Support preparation for and participation in client meetings and public information meetings ...

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Entry Level Technical Support information

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How much do entry level technical support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for entry level technical support in Missouri is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Technical Support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

What are the key skills and qualifications needed to thrive as an Entry Level Technical Support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What is an Entry Level Technical Support job?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.
What are the most commonly searched types of Technical Support jobs in Missouri? The most popular types of Technical Support jobs in Missouri are:
What are popular job titles related to Entry Level Technical Support jobs in Missouri? For Entry Level Technical Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support jobs in Missouri look for? The top searched job categories for Entry Level Technical Support jobs in Missouri are:
Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Missouri as of July 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,628 per year, or $22.9 per hour.

Technical Support - Entry Level

USA Cyber

Saint Louis, MO • Hybrid

$35K - $44K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Who We Are

USA Cyber provides managed IT support and strategic technology solutions to organizations that value and invest in technology. We pride ourselves in delivering first class service and support to our clients. Our clients understand the importance of IT security, risk mitigation, and technology-enabled business processes. IT system administration and maintenance, service desk support, backup and disaster recovery, and network security are just some of the things we do. If you enjoy working with clients and a talented team, we are looking for a positive, engaged teammate that likes to learn, serve, and have fun. Our fast paced, ever-changing industry offers ample opportunities to learn and grow, have fun, and make an impact! If this sounds great to you, then come join the USA Cyber team!

The Role

Technical Support Entry Level

What you will do

You will be responsible for supporting our clients and their team members: Triaging inbound support requests, taking client calls, corresponding with end-users, referencing USA Cyber's documentation to resolve client issues, working on routine and install requests, and creating a great client experience.

The Experience You Need to Be Successful

To thrive in this role, you will need customer service experience, a desire to serve, and a strong interest in self-improvement and expanding your professional skillset. Some previous experience with computers or technology is important for success, but this doesn't have to mean directly related prior IT experience. A desire to learn and grow is crucial for success in any role at our company is a non-negotiable.

The Requirements

  • Bachelor's Degree preferred
  • Work is hybrid but onsite is required in St. Louis, MO
  • Prior work in the technology field is a plus
  • Excellent verbal and written skills
  • Certifications (CompTIA A+, Network+, Security+) a plus
  • Reliable transportation and valid driver's license

What We Offer

You will have the opportunity to enjoy a comprehensive benefits package including:

  • Company-paid certifications and training
  • Medical
  • Dental
  • Vision
  • 401k
  • Paid Time Off
  • Short and Long Term Disability
  • Hybrid work environment

Job Type: Full-time, direct-hire

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