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Entry Level Desktop Support Jobs in Missouri (NOW HIRING)

StoneX

Desktop Support Engineer

Kansas City, MO · On-site

The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and Support Services organization, responsible for providing timely, professional technical support to end ...

StoneX Group

Desktop Support Engineer

Kansas City, MO · On-site

The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and Support Services organization, responsible for providing timely, professional technical support to end ...

Moore Computing LLP

Senior MSP Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

This is not an entry level position. This position may be an ideal next step for anyone who has ... day Support various versions of desktop operating systems (Windows 10, Mac, etc.) Work with 3rd ...

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Entry Level Desktop Support information

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How much do entry level desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level desktop support in Missouri is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.85 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Missouri?

The most popular types of Desktop Support jobs in Missouri are:

What are popular job titles related to Entry Level Desktop Support jobs in Missouri?

For Entry Level Desktop Support jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Missouri look for?

The top searched job categories for Entry Level Desktop Support jobs in Missouri are:

What cities in Missouri are hiring for Entry Level Desktop Support jobs?

Cities in Missouri with the most Entry Level Desktop Support job openings:

Entry Level Desktop Support jobs near you
Infographic showing various Entry Level Desktop Support job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,670 per year, or $25.3 per hour.

Desktop Support Engineer

Stonex Group, Inc.

Kansas City, MO • On-site

Full-time

Re-posted 13 days ago

Job description

Overview
Connecting clients to markets - and talent to opportunity.
With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.
Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.
Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies.
Responsibilities
Position Purpose:
The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and Support Services organization, responsible for providing timely, professional technical support to end users across desktop, laptop, peripheral, software, and basic network-related issues.
This role focuses on learning standard support processes, resolving common incidents and service requests, documenting work accurately, and escalating more complex issues to senior Desktop Support team members or appropriate support teams as needed.
Primary Duties will include:
Technical Support & Operations
  • Provide first-level troubleshooting and support for desktop hardware, laptops, peripherals, operating systems, and standard corporate applications.
  • Assist with hardware and software installations, desk moves, equipment setup, and basic configuration changes following established procedures.
  • Support routine desktop maintenance activities, including software updates, basic security configuration checks, and workstation readiness tasks.
  • Assist with virtual desktop and remote access support under guidance from senior team members.
  • Use approved remote support tools to diagnose common user issues and provide guided assistance to local and remote users.
Incident & Request Management
  • Monitor, triage, update, and resolve assigned incidents and service requests through the Incident/Help Desk Management System while following documented procedures and SLA expectations.
  • Escalate complex or unresolved technical issues to senior Desktop Support Analysts, leads, or specialized support teams with clear notes and troubleshooting details.
  • Ensure accurate documentation of resolutions and updates in the ticketing
Collaboration & Cross-Functional Support
  • Work with IT support teams and business users to resolve routine technical issues, support onboarding activities, and maintain a reliable desktop support experience.
  • Participate in basic project support activities such as equipment preparation, deployment assistance, user testing, and post-deployment follow-up.
  • Coordinate with partner teams when directed to gather information, confirm requirements, and support standard escalation procedures.
Teamwork, Documentation & Continuous Learning
  • Learn and follow established desktop support standards, troubleshooting steps, and escalation paths.
  • Demonstrate professional, customer-focused behavior when supporting users in person, by phone, through chat, or remotely.
  • Follow corporate governance standards, security policies, and approved support procedures when handling devices, accounts, and user data.
  • Support the development and maintenance of documentation, including Knowledge Base articles and standard operating procedures.
  • Attend team meetings and training sessions to build technical knowledge, understand support priorities, and stay aligned with team procedures.
Asset & Inventory Management
  • Assist with tracking, preparing, deploying, collecting, and updating inventory records for desktop equipment, peripherals, and assigned assets.
Other Responsibilities
  • Participate in scheduled remote satellite office wellness visits as (Company paid travel & reimbursed expenses will be provided)
  • Work flexible hours, including evenings and weekends, when
  • Perform other related duties as

Qualifications
To Land this role you will need:
  • Basic working knowledge of Windows desktop operating systems, including Windows 11.
  • Excellent customer service orientation with the ability to maintain professionalism under
  • Good problem-solving skills with the ability to follow troubleshooting steps, ask clarifying questions, and prioritize assigned work appropriately.
  • Clear verbal and written communication skills, with the ability to explain basic technical steps to technical and non-technical users.
  • Willingness to learn new tools, processes, and support procedures in a team-oriented environment.
  • Strong attention to detail, work ethic, and
  • Ability to interpret and apply policies, procedures, and technical
  • Ability to lift and install heavy desktop
  • Ability to work for extended periods at a computer

What will make you stand out:
  • 2+ years of desktop support, help desk, technical support, internship, lab, or equivalent hands-on technology experience.
  • Basic familiarity with Microsoft 365 applications such as Outlook, Teams, Word, Excel, and OneDrive.
  • Exposure to endpoint management or deployment tools such as Microsoft Intune, Autopilot, or SCCM is preferred but not required.
  • Basic understanding of IT security practices, including password handling, device protection, and appropriate access control.
  • Interest in learning financial services technology and business applications is preferred.
  • Exposure to virtual desktop environments is preferred but not required.
  • Experience or familiarity with remote support tools is preferred but not required.
Education & Certifications
  • High School Diploma required, Associate's Degree or higher
  • UK equivalent: A-Level Standard required; Degree
  • Industry certifications preferred (e.g., A+, Network+, Microsoft, HP, Dell).

Working environment:
  • On-site (5 days in office per week)

Apply