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Desktop Support Jobs in Missouri (NOW HIRING)

Ztek Consulting INC

Desktop Support

Joplin, MO · On-site

$18 - $23/hr

Desktop Support Duration: 6-12 months Location: Onsite - Joplin, MO Work Type: Rate: Pay range offered to a successful candidate will be based on several factors, including the candidate's education ...

StoneX

Desktop Support Engineer

Kansas City, MO · On-site

The Desktop Support Analyst is an entry-level contributor within the Enterprise Technology and Support Services organization, responsible for providing timely, professional technical support to end ...

Artech Information System LLC

desktop support

Kansas City, MO · On-site

$19.75 - $25.25/hr

Desktop Support LOCATION: KANSAS CITY, MO Duration: 1+ year Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and ...

ApTask

Desktop Support Engineer

Saint Louis, MO · On-site

We are looking for Desktop Support Engineer who will be a team member and individual contributor. Candidate should be able to handle CXO level customers with white glove approach. Interest to learn ...

Noblesoft Technologies

Desktop support

Kansas City, MO · On-site

$19.75 - $25.25/hr

Desktop support Technician Location : Kansas City, Missouri (onsite) About Job role - As a member of the Field Service Operations team the candidate will provide high quality support with very good ...

Apolis

Desktop Support- Field Services

Joplin, MO · On-site

Field Services / Desktop Support Engineer * Location: Onsite - Joplin, MO * Tax Term (W2, C2C): W2 * Job Type (Permanent/Contract): Contract * Duration: 6 months Description: We are seeking a skilled ...

Artech Information System LLC

desktop support

Saint Louis, MO · On-site

$19.75 - $25/hr

... remove desktop PCs and monitors. * Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. * The support platform is ...

Artech Information System LLC

Desktop support

Saint Louis, MO · On-site

$19.75 - $25/hr

... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. The support platform is Microsoft OS ...

Artech Information System LLC

desktop support

Earth City, MO

$19.25 - $24.50/hr

Deskside Support Representative Distributed Client Services Location : Earth city ,MO Duration: 12 ... desktop PCs and monitors. Remote take-over skills a plus. Must have good verbal and written skills ...

Jordan Valley Health

Desktop Support Technician

Springfield, MO · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Desktop Support Technician is responsible for providing first-level and second-level technical support to end users across the organization. This role installs, configures, maintains, and ...

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Desktop Support information

See Missouri salary details

$13

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How much do desktop support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for desktop support in Missouri is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Missouri?

The most popular types of Desktop Support jobs in Missouri are:

What are popular job titles related to Desktop Support jobs in Missouri?

For Desktop Support jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Missouri look for?

The top searched job categories for Desktop Support jobs in Missouri are:

What cities in Missouri are hiring for Desktop Support jobs?

Cities in Missouri with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $44,805 per year, or $21.5 per hour.

Desktop Support

Ztek Consulting INC

Joplin, MO • On-site

$18 - $23/hr

Contractor

Posted 8 days ago

Job description

Job Title: Desktop Support
Duration: 6-12 months
Location: Onsite - Joplin, MO
    
Work Type:  
Rate: Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
 
Skills :
1. desktop support
2. endpoint management platforms to deploy software packages
3.Desktop Patching
Job Description/ Responsibilities
-Deliver advanced desktop support for on site colleagues by diagnosing and resolving complex hardware and operating system incidents to maintain high endpoint availability and user satisfaction
-Coordinate remote troubleshooting sessions using secure enterprise tools to address software issues and configuration conflicts and to restore workstation functionality in a timely manner
-Implement standardized desktop images and configuration baselines to ensure consistent performance, security hardening and compliance with organizational technology policies
-Administer endpoint management platforms to deploy software packages patches and configuration updates with minimal disruption to business operations
-Monitor desktop environment health through centralized dashboards and logs to identify incident trends and propose preventive improvements for long term stability
-Collaborate with service desk teams to handle ticket escalations and provide detailed technical guidance that accelerates resolution times and improves first contact effectiveness
-Document desktop procedures knowledge articles and resolution steps in a clear and reusable format to support continuous improvement and reduce repeated incidents
-Perform root cause analysis for recurring desktop issues and recommend sustainable remediation actions that enhance reliability and reduce support workload
-Coordinate with network and application teams to validate that endpoint configurations support connectivity security and application performance requirements
-Execute asset management tasks such as workstation lifecycle tracking hardware validation and software license verification to maintain accurate inventory records
-Support security initiatives by applying endpoint security controls running compliance checks and assisting in remediation of vulnerabilities identified through internal assessments
-Engage with business users to understand their desktop usage patterns and recommend configuration optimizations that positively influence productivity and digital experience
-Participate in continuous improvement activities by evaluating new desktop tools frameworks and automation opportunities that can streamline support processes and reduce manual effort
-Qualifications
-Possess a bachelors degree or equivalent experience in information technology computer science or a related discipline with a strong focus on infrastructure and systems support
-Demonstrate eight to ten years of hands on experience in desktop support or systems engineering within enterprise environments including exposure to complex incident handling and escalation processes
-Exhibit advanced proficiency in workstation operating systems endpoint configuration user profile management and desktop application support with emphasis on reliability and usability
-Show applied experience with enterprise endpoint management platforms for software distribution patch management inventory and policy enforcement across large user bases
-Display practical knowledge of security fundamentals including endpoint protection tools encryption policies and compliance practices related to workstation environments
-Bring familiarity with scripting or automation approaches for desktop tasks such as log collection configuration changes or basic remediation workflows to enhance operational efficiency
-Communicate clearly with technical and nontechnical stakeholders by explaining incident status remediation steps and preventive recommendations in an accessible and respectful manner
-Adapt effectively to a work from office environment by providing in person support managing walk up requests and coordinating closely with on site teams for timely issue resolution
ABOUT Ztek: 
Website: www.ztekinc.com
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.