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Desktop Support Jobs in Missouri (NOW HIRING)

CYNET SYSTEMS

Senior Desktop Support

Saint Joseph, MO · On-site

$23.20 - $28.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support computerized system validation testing. Responsible for PV systems Product Dictionary entries and routine maintenance in databases. Perform Product Dictionary updates and new entries. Perform ...

New

CYNET SYSTEMS

Senior Desktop Support

Saint Joseph, MO · On-site

$23 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Support computerized system validation testing. * Responsible for PV systems Product Dictionary entries and routine maintenance in databases. * Perform Product Dictionary updates and new entries.

New

CYNET SYSTEMS

Desktop / Field Support Technician

Joplin, MO · On-site

$19 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Pay Range $19hr - $24hr Requirement/Must Have: * 5+ years of experience in desktop support or systems engineering within enterprise environments. * Strong verbal and written communication skills.

CYNET SYSTEMS

Desktop / Field Support Technician

Joplin, MO · On-site

$19 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in desktop support or systems engineering within enterprise environments. Strong verbal and written communication skills. Ability ...

HOMEBANK

Desktop Support Technician

Palmyra, MO

$17.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

* Answering help desk phones and assisting with trouble calls * Accurately updating service requests/ticketing system using help desk software * Diagnosing and resolving software and hardware incidents ...

HOMEBANK

Desktop Support Technician

Palmyra, MO · On-site

$17.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

* Answering help desk phones and assisting with trouble calls * Accurately updating service requests/ticketing system using help desk software * Diagnosing and resolving software and hardware incidents ...

University Health

Desktop Technician

Kansas City, MO · On-site

$19.75 - $25/hr

Join our team as a Desktop Technician and play a key role in supporting the systems that power patient care. In this role, you'll be the go-to expert for resolving technical issues, supporting end ...

Truman Medical Centers

Desktop Technician

Kansas City, MO · On-site

$19.75 - $25.25/hr

Join our team as a Desktop Technician and play a key role in supporting the systems that power patient care.In this role, you'll be the go-to expert for resolving technical issues, supporting end ...

Bi-State Development

Desktop Technician II

Saint Louis, MO · On-site

$19.75 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Desktop Technician II Headquarters Full Time 46,800.00 - 58,500.00 (Annually) Benefits * Join a ... Use our Employee Assistance Program (EAP) for confidential support and resources * Bi-State ...

Washington University of St. Louis

$25.47 - $39.49/hr

  • Medical

  • Retirement

  • PTO

Louis, MO 63110 Scheduled Hours 40 Position Summary Desktop support: Provides University leadership daily support of workstations, including operating system, software installation and maintenance ...

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All JobsDesktop Support JobsDesktop Support Jobs in Missouri

Desktop Support information

See Missouri salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support in Missouri is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Missouri? The most popular types of Desktop Support jobs in Missouri are:
What are popular job titles related to Desktop Support jobs in Missouri? For Desktop Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Missouri look for? The top searched job categories for Desktop Support jobs in Missouri are:
What cities in Missouri are hiring for Desktop Support jobs? Cities in Missouri with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,805 per year, or $21.5 per hour.

Desktop Support Specialist

KC CARE Health Center

Kansas City, MO • On-site

$19.68 - $23.62/hr

Full-time

Posted 8 days ago

Job description

Description
POSITION SUMMARY
The Desktop Support Technician will provide technical assistance and support for incoming internal employee queries and issues related to computer systems, software, and hardware. They will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Additionally, they will provide support to the IT Manager and Managed Services Provider.
KC CARE CULTURE CODE
KC CARE follows a culture code in all we do. Our code determines how we work, treat each other, and move health equity forward. As an employee of KC CARE, you will:
• Put patients first, always.
• Treat all people with dignity, respect, and kindness.
• Create safe places for others to share their voice; encourage creativity.
• Always strive for improvement; keep learning.
• Own your work, action, and mistakes - no one is perfect.
• Have fun - work should be fun and we want you to have fun at KC CARE
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provide technical support to employees on various technical issues and problems relating to hardware, software, and peripherals.
• Respond to, diagnose, and resolve technical issues reported.
• Install, configure, and troubleshoot desktop systems, workstations, printers, scanners, and peripherals.
• Assist in maintenance and monitoring of network infrastructure and all associated devices.
  • Provide instructions to employees on basic hardware and software functions.
  • Document internal procedures and create user guides.
  • Collaborate with other IT team members to resolve complex issues.
  • Participate in the deployment of new systems and hardware, ensuring all equipment is properly configured and tested.
  • Work with all levels of leadership to refine internal based systems to ensure optimum operational status while assisting the IT Director and Managed Services Provider in overall implementation, monitoring, and maintenance of systems.
  • Maintain documentation of technical changes and systems.

MINIMUM REQUIREMENTS
• Basic Information Technology (IT) certification such as CompTIA, A+, Microsoft Certified Professional (MCP), Network+ or IT job readiness program.
• Six months of IT work.
PREFERRED REQUIREMENTS
• Associates degree in Computer Science or similar field.
• Experience in helpdesk/desktop support.
• Familiarity with network management and help desk software.
• Strong knowledge of Microsoft Windows and Office Suite.
WORKING CONDITIONS AND DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions
General working conditions are in a healthcare facility. As such, there is a potential exposure to virus, disease, and infection from patients while performing the duties of this job. May experience traumatic situations including psychiatric traumatized and deceased patients. Travel may be expected to community meetings, client homes, or other agencies.
Physical Demands
While performing duties of this job, employees are regularly required to sit, walk, and stand; talk and hear; both in person and by telephone; use hands repetitively to finger, handle, feel, or operate standard office or clinical equipment; reach with hands and arms; and occasionally lift up to 50 pounds.
Mental Demands
While performing the duties of this job, employees are regularly required to use written and oral communication skills; read, analyze, and interpret data, information and documents; analyze and solve non-routine and complex problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with others outside of their department.
Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling, shift assignments, and location may be changed at any time, as required by business necessity.

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