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Desktop Support Jobs in Missouri (NOW HIRING)

Columbia College

Desktop Support Specialist

Columbia, MO · On-site

$41K - $45K/yr

Desktop Support Specialist Department: Technology Services Location: Columbia, MO Type: Staff, Full-time Pay: $41,527 to $45,000 per year (Pay range may vary based on geographic location) Applicants ...

Columbia College

Desktop Support Specialist

Columbia, MO · On-site

$41K - $45K/yr

Desktop Support Specialist Department: Technology Services Location: Columbia, MO Type: Staff, Full-time Pay: $41,527 to $45,000 per year (Pay range may vary based on geographic location) Applicants ...

Daikin

Desktop Support Technician 1

Chesterfield, MO · On-site

$20 - $25.50/hr

Daikin TMI Holdings, LLC., is seeking a skilled and professional individual for our Desktop Support Technician 1 position with our IT organization at our onsite location in Chesterfield, Missouri.

Daikin

Desktop Support Technician 1

Chesterfield, MO · On-site

$20 - $25.50/hr

Daikin TMI Holdings, LLC., is seeking a skilled and professional individual for our Desktop Support Technician 1 position with our IT organization at our onsite location in Chesterfield, Missouri.

Daikin

Desktop Support Technician 1

Chesterfield, MO · On-site

$20 - $25.50/hr

Daikin TMI Holdings, LLC., is seeking a skilled and professional individual for our Desktop Support Technician 1 position with our IT organization at our onsite location in Chesterfield, Missouri.

AA2IT

Desktop Support Technician II

Earth City, MO · On-site

$19 - $21/hr

Desktop support duties (M-F? 8-5? Overtime? On-call?): M-F with On Call rotations MUST HAVE: * Deskside Support Experience - and 3 + years * Desktop Break/Fix Experience - 3 years + exp * Imaging ...

AA2IT

Desktop Support Technician II

Earth City, MO · On-site

$19 - $21/hr

Desktop support duties (M-F? 8-5? Overtime? On-call?): M-F with On Call rotations MUST HAVE: * Deskside Support Experience - and 3 + years * Desktop Break/Fix Experience - 3 years + exp * Imaging ...

Artech Information System LLC

desktop support

O Fallon, MO

$21.75 - $29.25/hr

Deskside Support Representative Distributed Client Services Location: O FALLON, MO Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support Executive end user ...

AA2IT

Desktop Support Technician

Jefferson City, MO · On-site

$19.25 - $24.50/hr

... desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed ... Warranty Dell support. Mac experience is a plus. Certification Requirements: A+/nice to have Dell ...

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Desktop Support information

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How much do desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop support in Missouri is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Missouri?

The most popular types of Desktop Support jobs in Missouri are:

What are popular job titles related to Desktop Support jobs in Missouri?

For Desktop Support jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Missouri look for?

The top searched job categories for Desktop Support jobs in Missouri are:

What cities in Missouri are hiring for Desktop Support jobs?

Cities in Missouri with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,805 per year, or $21.5 per hour.

Desktop Support Technician

Jordan Valley Community Health Center

Springfield, MO • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Jordan Valley Community Health Center rating

6.1

Company rating: 6.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
About Jordan Valley Health:
Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community's health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.
Job Summary:
The Desktop Support Technician is responsible for providing first-level and second-level technical support to end users across the organization. This role installs, configures, maintains, and troubleshoots computer hardware, software, printers, mobile devices, and related technology systems. The technician serves as a key point of contact for staff, ensuring timely resolution of technical issues while delivering exceptional customer service.
Key Responsibilities:
  • Provide technical support for desktops, laptops, tablets, mobile devices, printers, and peripherals.
  • Respond to help desk tickets, phone calls, and walk-up support requests in a timely manner.
  • Diagnose and resolve hardware, software, network connectivity, and application issues.
  • Install, configure, and maintain Microsoft Windows operating systems and related software applications.
  • Deploy and image computers using established organizational standards.
  • Configure and support Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office products.
  • Assist with user account setup, password resets, and access management in accordance with organizational policies.
  • Support printers, scanners, and multifunction devices.
  • Maintain inventory records for IT equipment and technology assets.
  • Document support activities, troubleshooting steps, and resolutions within the ticketing system.
  • Coordinate hardware repairs, warranties, and vendor support interactions.
  • Assist with onboarding and offboarding activities, including workstation setup and equipment recovery.
  • Support conference room technology, audio/video equipment, and virtual meetings.
  • Follow established cybersecurity and data protection practices.
  • Escalate complex issues to senior IT staff when appropriate.
  • Participate in after-hours support rotations as needed.
  • Travel between organizational locations to provide on-site support when required.

Benefits Overview:
  • Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
  • Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
  • Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
  • Dental and Vision Coverage: Dental insurance through Cigna's DPPO network and vision coverage through EyeMed's Insight network.
  • Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
  • Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
  • Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
  • Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
  • Pay on Demand Available

Holidays:
  • Nine paid holidays per year.

Health Requirements:
All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.
Application Process:
Interested applicants should submit a resume and cover letter through the JVH career portal at Careers & Education - Jordan Valley . Applications will be accepted on a rolling basis until the position is filled.
Jordan Valley Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Requirements
Required Qualifications:
  • Associate degree in Information Technology, Computer Science, or a related field; equivalent work experience may be considered.
  • Experience supporting Microsoft Windows environments and familiarity with Microsoft 365 administration and support.
  • Valid driver's license and reliable transportation.

Preferred Qualifications
  • 1-3 years of desktop support or help desk experience
  • Experience supporting healthcare applications and clinical environments
  • Experience with Active Directory, Entra ID (Azure AD), group policies, and endpoint management solutions
  • Experience with ticketing systems and asset management platforms.
  • Knowledge of cybersecurity best practice.
  • CompTIA A+, Network+, or Microsoft certifications.

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