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Desktop Support Jobs in Missouri (NOW HIRING)

Columbia College

Desktop Support Specialist

Columbia, MO · On-site

$41K - $45K/yr

Desktop Support Specialist Department: Technology Services Location: Columbia, MO Type: Staff, Full-time Pay: $41,527 to $45,000 per year (Pay range may vary based on geographic location) Applicants ...

Columbia College

Desktop Support Specialist

Columbia, MO · On-site

$41K - $45K/yr

Desktop Support Specialist Department: Technology Services Location: Columbia, MO Type: Staff, Full-time Pay: $41,527 to $45,000 per year (Pay range may vary based on geographic location) Applicants ...

GTN Technical Staffing

Be Seen First

Desktop Support Associate

Jennings, MO · On-site

$22/hr

Imaging devices, including desktops, laptops, and other devices as needed. * Install, configure, troubleshoot infrastructure - server/network devices. * Handle IT shipping/receiving and dispatch of ...

New

Artech Information System LLC

desktop support

O Fallon, MO

$21.75 - $29.25/hr

Deskside Support Representative Distributed Client Services Location: O FALLON, MO Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support Executive end user ...

University Health

Desktop Technician

Kansas City, MO · On-site

$19.75 - $25/hr

Join our team as a Desktop Technician and play a key role in supporting the systems that power patient care. In this role, you'll be the go-to expert for resolving technical issues, supporting end ...

HOMEBANK

Desktop Support Technician

Palmyra, MO · On-site

$17.50 - $22.25/hr

* Answering help desk phones and assisting with trouble calls * Accurately updating service requests/ticketing system using help desk software * Diagnosing and resolving software and hardware incidents ...

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All JobsDesktop Support JobsDesktop Support Jobs in Missouri

Desktop Support information

See Missouri salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support in Missouri is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Missouri? The most popular types of Desktop Support jobs in Missouri are:
What are popular job titles related to Desktop Support jobs in Missouri? For Desktop Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Missouri look for? The top searched job categories for Desktop Support jobs in Missouri are:
What cities in Missouri are hiring for Desktop Support jobs? Cities in Missouri with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,805 per year, or $21.5 per hour.

Desktop Support Specialist

Columbia College

Columbia, MO • On-site

$41K - $45K/yr

Full-time

Re-posted 24 days ago

Job description

Desktop Support Specialist
Department: Technology Services
Location: Columbia, MO
Type: Staff, Full-time
Pay: $41,527 to $45,000 per year (Pay range may vary based on geographic location)
Applicants must be legally authorized to work in the United States; visa sponsorship is not available for this position.
Job Summary:
Columbia College is seeking a dedicated and proactive Desktop Support Specialist to join our Technology Services team. This role ensures the seamless operation of technology for our faculty, staff, and students, directly contributing to the academic and operational excellence of our institution. The ideal candidate will be passionate about technology, possess exceptional customer service skills, and a desire to thrive in a collaborative environment.

Essential Functions:
  • Technical Support and Troubleshooting: Diagnose and resolve issues related to desktops, laptops, printers, and other peripherals, ensuring minimal disruption to daily operations. Provide responsive and empathetic support to faculty, staff, and students through phone, online, and in-person interactions, fostering a supportive and efficient learning and work environment. Ensure timely and effective resolution of technical issues, thereby improving the overall experience for our faculty, staff, and students.
  • Software and Equipment Management: Install, configure, and update software and operating systems, ensuring all devices are secure and up to date. Assist with the set-up and configuration of new equipment, ensuring all devices meet institutional standards and are ready for use. Perform routine maintenance on devices to prevent technical issues, contributing to the longevity and reliability of college technology. Maintain accurate records of hardware, software, and equipment, supporting efficient resource management and planning.
  • A/V Support: Provide support for audiovisual (A/V) technologies used in classrooms, conference rooms, and campus events. This includes setting up and maintaining projectors, sound systems, video conferencing equipment, and interactive displays.

Mission Alignment and Professional Conduct:
  • Perform job duties in alignment with Columbia College’s vision, mission, and values, actively contributing to the development and success of the Technology Services department.
  • Deliver superior customer service, building strong relationships with all college constituencies.
  • Fulfill additional responsibilities as assigned, demonstrating flexibility and a commitment to the college’s needs.
  • Display respect and civility in all communications, fostering a positive and inclusive campus environment.
  • Maintain regular and punctual attendance during established hours of operation, with the flexibility to work additional hours as needed.

Supervisory Responsibility: Yes: Student Employees
Position reports to: Senior Director
Required Core Competencies and Professional Experience:
  • Ability to fluently read, write, and understand the English language.
  • Proficiency with the following but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
  • Proficiency in using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
  • Proficiency in using web-based technologies, including database systems.
  • Ability to work independently and in a team environment, with or without direct supervision.
  • Excellent communication, interpersonal, customer service, and organizational skills.
  • Ability to successfully pass clerical speed and accuracy aptitude tests.
Minimum Qualifications:
  • Associate’s degree, or high school diploma with relevant experience.
  • Prior customer service and/or desktop support experience.
  • Proficient with Microsoft operating systems and Office suite.
  • Aptitude for troubleshooting hardware and software issues.
  • Strong customer service skills, with the ability to manage difficult situations with patience and professionalism.
Preferred Experience:
  • Bachelor’s degree in computer science or related field.
  • Technical certifications (CompTIA A+, ACSP, HDICSC, or related).
  • 2-3 years of desktop support or related support experience.
  • Experience with Apple OS and iOS support. (Apple School Manager, JAMF)
Other Requirements: Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment. Occasional travel to remote campus locations for technology refresh visits.
Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodation may be made to enable individuals with disabilities to perform the essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis.
Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.
This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.
Eligibility for employee benefits and perks is determined by employment status. For more information please see https://www.ccis.edu/careers.
The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.
Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyone.
In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Campus Safety Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.
Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-875-7495 for a printed copy.
http://www.ccis.edu/offices/campussafety/reportsandstats.aspx

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