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Entry Level Technical Support Jobs in Missouri (NOW HIRING)

Tierpoint

Operations Technician I

Saint Louis, MO · On-site

$19.91 - $29.87/hr

General assignments will include, but are not limited to entry-level technical tasks, cabinet prep ... Provide remote smart hands support for customer advanced issues/concerns. Monitoring & Maintenance:

Tierpoint

Operations Technician I

Saint Louis, MO · On-site

$19.91 - $29.87/hr

General assignments will include, but are not limited to entry-level technical tasks, cabinet prep ... Provide remote smart hands support for customer advanced issues/concerns. Monitoring & Maintenance:

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Entry Level Technical Support information

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How much do entry level technical support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level technical support in Missouri is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level technical support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

What are the key skills and qualifications needed to thrive as an entry level technical support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What is an entry level technical support?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.

How to get into entry level technical support with no experience?

Entry level technical support roles often require basic computer skills, good communication, and problem-solving abilities. Gaining relevant certifications like CompTIA A+ and volunteering or completing internships can help build experience and improve your chances of securing a position without prior work history.
What are the most commonly searched types of Technical Support jobs in Missouri? The most popular types of Technical Support jobs in Missouri are:
What are popular job titles related to Entry Level Technical Support jobs in Missouri? For Entry Level Technical Support jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support jobs in Missouri look for? The top searched job categories for Entry Level Technical Support jobs in Missouri are:
Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Missouri as of August 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,628 per year, or $22.9 per hour.

Low Voltage Technician I

HEARTLAND BUSINESS SYSTEMS LLC

Sedalia, MO • On-site

$19 - $25.75/hr

Full-time

Re-posted 26 days ago

Heartland Business Systems rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

32nd of 223 rated it services

Job description

Description

Position Summary:

This role is an entry-level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members, this role is expected to build technical proficiency while executing assigned tasks with quality and professionalism. This role is expected to maintain quality standards and provide a positive customer experience.


Roles and Responsibilities/ Essential Functions:

  • Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision.
  • Perform cable pulling, terminations, mounting, device installation, and equipment setup.
  • Read and follow project drawings, scopes of work, and installation instructions.
  • Maintain compliance with company standards, jobsite safety requirements, and applicable codes.
  • Troubleshoot basic installation issues and escalate more complex issues appropriately.
  • Coordinate effectively with the Foreman, Project Manager, and other team members to support project execution.
  • Maintain accurate documentation related to time, materials, and completed work.
  • Communicate professionally with customers, contractors, and internal teams.
  • Demonstrate a commitment to quality workmanship and customer satisfaction.
  • Continue developing technical knowledge and field installation skills.
  • Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs.
  • Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves. 


Requirements

Competencies:

  • Accountability: Accountability looks at the extent to which an individual is willing to accept responsibility. 
  • Active Listening: Active listening looks at the extent to which an individual actively attends to, conveys, and understands the comments and questions of others. 
  • Adaptability: Adaptability looks at the extent to which an individual can fit into a changing working environment. 
  • Communication, Oral: Oral Communication skills looks at the extent to which an individual communicates with economy and clarity, actively engaging in conversations in order to clearly understand others' message and intent and receives and processes feedback. 
  • Customer Oriented: Customer orientation implies a desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. 
  • Decision Making: Decision making skills look at the ability of the individual to select an effective course of action while controlling resources and expenditures. 
  • Problem Solving: Problem solving skills looks at the ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. 
  • Working Under Pressure: Working under pressure looks at the ability of the individual to maintain composure when exposed to stress. 

Preferred Experience:

  • Experience with Access Control systems and associated hardware/software 
  • Experience with Low Voltage Cabling, Construction and/or Electrical Field 

Required Skills, Education and/ or Certifications required:

  • High School Diploma or equivalent
  • Valid Driver's License
  • Computer Skills: Microsoft office Suite (Basic knowledge of computers)
  • Able to use basic hand tools and power tools.

Equal Opportunity Employer - Including Disabled and Veterans

#HBS

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