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Entry Level Technical Support Jobs in Missouri (NOW HIRING)

Tierpoint

Operations Technician I

Saint Louis, MO · On-site

$19.91 - $29.87/hr

General assignments will include, but are not limited to entry-level technical tasks, cabinet prep ... Provide remote smart hands support for customer advanced issues/concerns. Monitoring & Maintenance:

Tierpoint

Operations Technician I

Saint Louis, MO · On-site

$19.91 - $29.87/hr

General assignments will include, but are not limited to entry-level technical tasks, cabinet prep ... Provide remote smart hands support for customer advanced issues/concerns. Monitoring & Maintenance:

Actalent

Entry Level Civil Engineer

Saint Louis, MO · Hybrid

Job Title: Entry-Level Civil Engineer The Entry-Level Civil Engineer will support geotechnical ... to support field investigations and construction monitoring. * Assist in preparing technical ...

WSP

Early Career Civil Engineer

Saint Louis, MO · On-site

And you'll find the support, coaching, and training it takes to advance your career. WSP brings ... Perform routine engineering functions and provide entry-level technical assistance on various ...

WSP

Early Career Civil Engineer

Saint Louis, MO · On-site

And you'll find the support, coaching, and training it takes to advance your career. WSP brings ... Perform routine engineering functions and provide entry-level technical assistance on various ...

MCI Careers

MO

$14.75 - $19/hr

This is an entry-level position with competitive compensation commensurate with experience. While prior contact center experience isn't required, experience in customer service, technical support ...

Tierpoint

EOC Support Analyst

Saint Louis, MO · On-site

$23/hr

The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a ... Perform basic diagnosis and troubleshooting of technical events. * Train and master entry level ...

Hitachi

Electrical Engineer

Jefferson City, MO · On-site

... Technical support to Customers Questions Collaborates with cross functional teams to coordinate ... to entry level engineers Qualifications: Bachelor's in Electrical Engineering Excellent ...

Tierpoint

EOC Support Analyst

Saint Louis, MO · On-site

$23/hr

Overview The EOC Support Analyst requires basic systems administrative skills and capabilities as ... Perform basic diagnosis and troubleshooting of technical events. * Train and master entry level ...

Hitachi, Ltd.

Electrical Engineer

Jefferson City, MO · On-site

... • Technical support to Customers Questions • Collaborates with cross functional teams to ... entry level engineers Qualifications: • Bachelor's in Electrical Engineering • Excellent ...

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Entry Level Technical Support information

See Missouri salary details

$14

$22

$45

How much do entry level technical support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level technical support in Missouri is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.72 per hour, depending on experience, location, and employer.

What is an entry level technical support?

An Entry Level Technical Support job involves assisting customers or end-users with troubleshooting and resolving technical issues related to products, software, or hardware. Individuals in this role typically respond to support tickets, phone calls, or emails to help users solve basic technical problems. They may also document issues, escalate complex problems to higher-level support, and provide guidance on using technology effectively. This position is ideal for those starting their careers in IT or customer service and often serves as a stepping stone to more advanced technical roles.

What are the key skills and qualifications needed to thrive as an entry level technical support professional, and why are they important?

To thrive as an Entry Level Technical Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and a relevant associate’s degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems (like Windows and macOS) is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills and qualities are crucial for providing timely, accurate support and ensuring user satisfaction in a technical environment.

What are some common challenges faced by entry level technical support professionals, and how can they be overcome?

Entry Level Technical Support professionals often encounter challenges such as handling a high volume of support tickets, dealing with frustrated customers, and troubleshooting unfamiliar technical issues. To overcome these challenges, it's important to develop strong communication skills, remain patient and empathetic, and seek guidance from team members or knowledge bases when encountering new problems. Many organizations also provide training and mentorship to help new hires build confidence and technical expertise, making it easier to handle complex or high-pressure situations over time.

How to get into entry level technical support with no experience?

Entry level technical support roles often require basic computer skills, problem-solving ability, and customer service experience. Candidates can improve their chances by gaining relevant certifications like CompTIA A+, building familiarity with common operating systems and troubleshooting tools, and demonstrating a willingness to learn through internships or volunteer work.

What are the most commonly searched types of Technical Support jobs in Missouri?

The most popular types of Technical Support jobs in Missouri are:

What are popular job titles related to Entry Level Technical Support jobs in Missouri?

For Entry Level Technical Support jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Entry Level Technical Support jobs in Missouri look for?

The top searched job categories for Entry Level Technical Support jobs in Missouri are:

Entry Level Technical Support jobs near you
Infographic showing various Entry Level Technical Support job openings in Missouri as of August 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,628 per year, or $22.9 per hour.

Operations Technician I

Tierpoint

Saint Louis, MO • On-site

$19.91 - $29.87/hr

Full-time

Re-posted yesterday

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

168th of 226 rated it services

Job description

We are seeking an Operations Technician I who will play a vital role in maintaining the smooth operations of our data center facilities. This position is ideal for a novice, IT professional who is eager to get hands-on experience in a dynamic, high-tech environment. We take pride in what we do and seeking someone equally as passionate in providing top-tier customer service knowing your positive contributions represent what we are all about.

General assignments will include, but are not limited to entry-level technical tasks, cabinet prep, inventory handling, racking servers, cable pulling and termination, cleaning, working around HVAC and electrical equipment and organizational tasks. We’re looking for someone who takes pride in their work, appearance, and the upkeep of the facility—someone dependable, adaptable, and ready to tackle the ever-changing demands of a 24/7 environment. The ideal candidate builds trusted relationships with internal teams and customers alike, representing TierPoint’s reliability, attention to detail, and commitment to operational excellence.

There shift schedule requirements:

Week 1: Thursday - Saturday, 8:30pm - 8:30am

Week 2: Wednesday - Saturday, 8:30pm - 8:30am


Hardware and Infrastructure Support:

  • Assist in the Installation, configuration, and maintenance of servers, storage devices, and network equipment.
  • Provide remote smart hands support for customer advanced issues/concerns.

Monitoring & Maintenance:

  • Monitor and respond to alerts related to power, cooling, and network performance.
  • Perform regular facility security and operational walk-throughs for issue identification, reporting and documentation. 
  • Follow Method of Procedures (MOP) for equipment & cabling maintenance.

Incident Response & Troubleshooting:

  • Escalate critical incidents to senior engineers or management when needed.
  • Proactively manage ticket queue for timely request response and completion.

Security & Compliance:

  • React to alarms promptly and escalate any urgent or unresolved issues to senior staff.
  • Escort and supervise third-party vendors and visitors when required.
  • Maintain accurate records of equipment changes, incidents, and maintenance activities.
  • Monitor security cameras.
  • Other duties as assigned

  • High School degree or equivalent
  • Adequate professional experience and knowledge to perform Job Responsibilities
  • Excellent verbal, written, and interpersonal skills
  • Ability to prioritize and organize effectively
  • Ability to work on multiple projects simultaneously
  • Ability to work both independently and with others
  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
  • Proficiency in using MS Office Suite and Windows-based computer applications

Preferred Experience

  • Prior experience particularly in the data center industry

 Working Conditions

  • Data Center Operations environment.
  • Shift Work:
    • Availability for on-call duties and occasional shift work, including nights and weekends, as required by the data center’s operational needs.
  • Physical Requirements:
    • Ability to work in controlled environments and handle physical tasks such as lifting hardware or navigating confined spaces

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Range $19.91 - $29.87

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