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Technical Support Associate Jobs in Springfield, MO

Copeland

CNC/PLC Production Engineer (3rd Shift)

Ava, MO · On-site

$67K - $85K/yr

... i.e Associate's degree plus equivalent experience in a technical role related to manufacturing) • Technical support experience in high volume, fast-paced environment • Advanced CNC/PLC ...

Copeland

CNC/PLC Production Engineer (3rd Shift)

Ava, MO

$67K - $85K/yr

... e Associate's degree plus equivalent experience in a technical role related to manufacturing) Technical support experience in high volume, fast-paced environment Advanced CNC/PLC programming ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Springfield, MO

Technical Support Associate information

See Springfield, MO salary details

$10

$22

$52

How much do technical support associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for technical support associate in Springfield, MO is $22.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.04 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Springfield, MO?

The most popular types of Technical Support jobs in Springfield, MO are:

What are popular job titles related to Technical Support Associate jobs in Springfield, MO?

For Technical Support Associate jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Springfield, MO look for?

The top searched job categories for Technical Support Associate jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Technical Support Associate jobs?

Cities near Springfield, MO with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,721 per year, or $22.5 per hour.

Technical Support Intern Afternoons

Marshfield, MO

Manpower
Recruiting and Staffing Services • 10K+ employees
Learn more about Manpowerexternal

Part-time, Internship

Medical, Dental, Life, Retirement

Posted 10 days ago

Job description

Our client, a dynamic organization in the technology sector, is seeking a dedicated Technical Support Representative to join their team. As a IT Coordinator, you will be part of the Information Technology department supporting internal teams. The ideal candidate will demonstrate excellent customer service, problem-solving skills, and effective communication, which will align successfully in the organization.

Job Title: IT Coordinator  Intern  Part Time Afternoons

Location: Marshfield, MO

Pay Range: 19 - 20 DOE
Shift:  Flexible  20 to 25 per week    Mon to Friday 11:30-4:30PM 

What's the Job?

  • Provide first-tier helpdesk support to end-users via phone, email, or in-person interactions.
  • Troubleshoot and resolve basic hardware, software, and network issues efficiently.
  • Manage and prioritize helpdesk ticket queues, ensuring timely resolution and accurate record-keeping.
  • Create and process purchase orders for IT equipment, software, and services, coordinating with vendors for delivery and invoicing.
  • Develop and maintain comprehensive technical documentation, including user guides, FAQs, and troubleshooting manuals.

What's Needed?

  • Associates degree or pursuing a degree in Information Technology, Computer Science, or a related field.
  • Minimum of 2 years of experience in an IT support or coordinator role.
  • Strong understanding of IT hardware and software systems.
  • Excellent problem-solving and communication skills.
  • Ability to manage multiple tasks and prioritize effectively.

What's in it for me?

  • Opportunity to work in a supportive and innovative environment.
  • Gain valuable experience in IT support and coordination.
  • Collaborate with a diverse and talented team.
  • Develop your technical skills and knowledge.
  • Contribute to the smooth operation of vital IT services.

Upon completion of waiting period associates are eligible for:

  • Medical and Prescription Drug Plans
  • Dental Plan
  • Supplemental Life Insurance
  • Short Term Disability Insurance
  • 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

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About Manpower

Sourced by ZipRecruiter

Manpower is a world leader in employment services, creating and delivering services that enable job seekers and employers to win in the changing world of work. Founded in 1948, Manpower creates ideal temporary and permanent employment matches across skill, industry and business need, and provides workforce solutions to improve operational efficiency, performance and cost containment.

Industry

Recruiting and staffing services and human resource programs administration

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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