ZipRecruiter

Log In

2

Remote Technical Customer Support Jobs in Missouri

Cyera

Senior Technical Support Engineer

Creve Coeur, MO · On-site +1

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Customer-first communication style, with the ability to create a positive support experience ... Own escalated technical cases from Tier 1 and drive them through investigation, resolution ...

Jobgether

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support customers and business partners by diagnosing complex integration challenges and providing clear technical guidance to achieve successful resolutions. * Manage support incidents from initial ...

Jobgether

This is a customer-facing technical role supporting manufacturers as they adopt modern digital and ... Remote-first flexibility: Work remotely within the EMEA region, with office options available in ...

Jobgether

$14.75 - $20.50/hr

Our partner is looking for a Senior Customer Support Executive, Italian & French Speaking based in ... Benefits: * Fully remote work model with flexibility across approved European locations.

Jobgether

This remote opportunity is designed for an organized and proactive professional who can support business operations, customer communication, and CRM management. The role focuses on improving ...

University of Rochester

$27.16 - $38.03/hr

Responsibilities: Serves as a technical resource for the Customer Technology teams and/or ... Provides remote and hands-on support for clients with excellent customer service skills. Provides ...

MiTek, Inc.

Technical Support Rep I

Chesterfield, MO · On-site +1

$63K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote. Responsibilities * Receive incoming customer issues in support of complex Structural ... As needed, work on assigned projects from Technical Support Manager or Technical Representative IV ...

Jobgether

  • Medical

  • PTO

The position combines technical problem-solving, customer communication, documentation, and process ... Fully remote work environment with access to a virtual office space. * Competitive local salary ...

next page

Showing results 1-20

All JobsTechnical Customer Support JobsRemote Technical Customer Support JobsRemote Technical Customer Support Jobs in Missouri

Remote Technical Customer Support information

What is remote technical customer support?

A Remote Technical Customer Support job involves assisting customers with technical issues related to a company's products or services, all while working from a location outside of a traditional office. Support is typically provided via phone, email, chat, or ticketing systems. These professionals troubleshoot problems, guide users through solutions, and escalate complex issues to higher-level technical teams when necessary. Working remotely requires strong communication skills, a reliable internet connection, and proficiency with relevant software tools. It is a popular role for those seeking flexibility and the ability to work from anywhere.

What are the key skills and qualifications needed to thrive as remote technical customer support?

To thrive as a Remote Technical Customer Support specialist, you need strong troubleshooting abilities, technical knowledge relevant to the products supported, and typically a background in IT or customer service. Familiarity with CRM systems, ticketing platforms, and remote desktop tools is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build trust and provide clear guidance to users. These skills ensure effective support delivery, high customer satisfaction, and swift resolution of technical problems in a remote setting.

What are some common challenges faced by remote technical customer support professionals, and how can they be managed effectively?

Remote Technical Customer Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to customer systems, managing multiple communication channels, and maintaining effective collaboration with team members across different time zones. To manage these challenges, it’s important to develop strong problem-solving skills, become proficient with remote diagnostic tools, and maintain clear documentation of customer interactions. Regular virtual meetings and using project management platforms can also help foster team collaboration and knowledge sharing.

What are popular job titles related to Remote Technical Customer Support jobs in Missouri?

For Remote Technical Customer Support jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Remote Technical Customer Support jobs in Missouri look for?

The top searched job categories for Remote Technical Customer Support jobs in Missouri are:

Remote Technical Customer Support jobs near you
Infographic showing various Remote Technical Customer Support job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Customer Support Team Lead

Sweetepictravels

Saint Louis, MO • Remote

Full-time

Posted 8 days ago

Job description

Job description:

Overview

Join our dynamic Sweet Epic Travels Team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We're committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote