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Technical Support Assistant Jobs (NOW HIRING)

GW Student

Position Title Student Technical Support Assistant I_On-Campus FWS Level of Support Student Support I Position Type On-Campus FWS Number of Openings 10 Work Hours Before Standard Business Hours (M-F ...

GSK Solutions

Technical Support

Detroit, MI · On-site

Collaborate with other teams to ensure coordination and timely completion of projects/tasks, assist ... Provide technical support for district events such as board meetings, community workshops or expos ...

PHILLIPS PROGRAMS

Technology Support Assistant

Laurel, MD · On-site

$16 - $21.25/hr

Title: Tech Support Assistant ~ Special Education Position Type: Full-time Location: Laurel ... Provides technical support to the Laurel and Fairfax programs. * Provides technical support to ...

My Alarm Center

Technical Support

Tulsa, OK · On-site

$32K - $41K/yr

A willingness and desire to assist others. * Great interpersonal skills and prior customer service ... Recent technical support experience in a call center environment. * Must be able to pass pre ...

Alert 360

Technical Support

Tulsa, OK

$32K - $41K/yr

A willingness and desire to assist others. * Great interpersonal skills and prior customer service ... Recent technical support experience in a call center environment. * Must be able to pass pre ...

ACS Security

Technical Support

Tulsa, OK

$32K - $41K/yr

A willingness and desire to assist others. * Great interpersonal skills and prior customer service ... Recent technical support experience in a call center environment. * Must be able to pass pre ...

ACS Security

Technical Support

Tulsa, OK · On-site

$32K - $41K/yr

A willingness and desire to assist others. * Great interpersonal skills and prior customer service ... Recent technical support experience in a call center environment. * Must be able to pass pre ...

Fullsteam

Technical Support

West Palm Beach, FL · On-site

$14 - $21/hr

ShopWorks has an opening for an Entry-level technical support position. The Customer Service ... Test and document glitches in the software * Assist customers with various questions and tasks ...

Twinstate Technologies

Technical Support

New York, NY · On-site

$34K - $80K/yr

TECHNICAL Support Are you looking to accelerate your career? We are recruiting for several ... In any of these roles, you will assist Clients to keep their technology working and streamlined.

Weave

Technical Support

Lehi, UT · On-site

Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls ... AI may assist with things like writing s, scheduling interviews, or reviewing applications against ...

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Technical Support Assistant information

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How much do technical support assistant jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for technical support assistant in the United States is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What does a technical support assistant do?

A technical support assistant provides help to users experiencing technical issues with hardware, software, or network systems. They troubleshoot problems, offer solutions, and may use tools like remote access software or ticketing systems to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Technical Support Assistant, and why are they important?

To thrive as a Technical Support Assistant, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a relevant associate degree or technical certification. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues. These competencies are crucial for delivering timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What are some common challenges Technical Support Assistants face when troubleshooting customer issues, and how can they effectively overcome them?

Technical Support Assistants often encounter challenges such as diagnosing complex technical problems with limited information and managing multiple support tickets simultaneously. Effectively overcoming these challenges involves active listening to thoroughly understand user concerns, utilizing available knowledge bases and escalation procedures, and maintaining strong time-management skills. Collaborating with team members and staying updated on product changes or updates also helps in efficiently resolving issues and delivering excellent customer service.

What is the highest salary in tech support?

The highest salaries for technical support assistants can reach over $70,000 annually, especially for those with advanced certifications, specialized skills, or experience in enterprise environments. Senior or specialized roles, such as technical support managers or IT consultants, tend to offer higher compensation within the tech support field.

Is AI replacing tech support?

AI is increasingly used in technical support to handle routine inquiries and provide quick responses, but it does not fully replace human support agents. Technical Support Assistants often work alongside AI tools to troubleshoot issues, requiring skills in customer service and technical knowledge. Human oversight remains essential for complex problems and personalized assistance.

What job makes $10,000 a month without a degree?

A Technical Support Assistant typically does not earn $10,000 a month without specialized skills or experience. High-paying roles in tech or sales, such as software sales or freelance consulting, can reach that level without a degree, but they often require strong skills, certifications, or extensive experience. Most jobs with such income levels demand expertise, a proven track record, or entrepreneurial effort rather than formal education alone.

What is the difference between Technical Support Assistant vs Customer Service Representative?

AspectTechnical Support AssistantCustomer Service Representative
CredentialsOften requires technical certifications or knowledge of specific software/hardwareTypically requires excellent communication skills, sometimes customer service certifications
Work EnvironmentTechnical support centers, IT departments, or help desksCall centers, retail, or service industries
Employer & IndustryIT companies, tech support firms, or internal IT teamsRetail, telecommunications, or service sectors
Search & Comparison IntentPeople seeking technical troubleshooting rolesPeople looking for customer interaction roles

The main difference between a Technical Support Assistant and a Customer Service Representative lies in their focus. Technical Support Assistants handle technical issues, requiring specific technical skills and certifications, and work primarily in IT or tech support environments. Customer Service Representatives focus on customer interactions, often in retail or service industries, emphasizing communication skills. Both roles involve assisting customers but differ in technical complexity and work settings.

What cities are hiring for Technical Support Assistant jobs? Cities with the most Technical Support Assistant job openings:
What are the most commonly searched types of Technical Support jobs? The most popular types of Technical Support jobs are:
What states have the most Technical Support Assistant jobs? States with the most job openings for Technical Support Assistant jobs include:
Technical Support Assistant North Tower

Technical Support Assistant North Tower

Spectrum Health

Royal Oak, MI • On-site

$35K - $41K/yr

Full-time

Medical, Retirement

Posted 24 days ago

Job description

About Royal Oak Hospital

Recognized by U.S. News & World Report as the #2 hospital in Michigan and one of the top hospitals in the country. It is a major academic and referral center with Level I adult and Level II pediatric trauma designations. The advanced capabilities and clinical expertise within this center have earned it Magnet designation four consecutive times and has the distinct honor of housing Michigan's first Diagnostic Imaging Center of Excellence.

Scope of work

Assists the professional staff with the daily handling of equipment needs in the OR environment. Coordinates PMIs and repairs with appropriate disciplines. Sets up and checks patient equipment prior to case starts. Transfer and position the patient under the direction of the surgeon. Scrubs in to hold cameras, limbs, and retractors, under the direction of the surgeon. Assists the surgical team in room turnover. THIS IS NOT AN INFORMATION TECHNOLOGY POSITION.

Qualifications

  • High School Diploma Required

  • Stealth Navigation Training Course. Davinci Robotic training. People Soft training class. O-Arm training. Sterile Technique training with the OR educator Required

  • Experience in the OR Preferred

  • AHA or ARC Basic Life Support (BLS) upon hire Required


How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Royal Oak Hospital - 3601 W 13 Mile Rd - Royal Oak

Department Name

Operating Room North Tower - Royal Oak Hosp

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7 a.m. - 3:30 p.m.

Days Worked

Monday to Saturday

Weekend Frequency

Every fourth weekend

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Apply