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Technical Services Coordinator Jobs (NOW HIRING)

Guerbet

Technical Service Coordinator

Cincinnati, OH

$19 - $24/hr

Technical Service Coordinator At Guerbet, we build lasting relationships so that to enable people to live better . This is Our Purpose. We are a global leader in medical imaging, offering an ...

MongoDB

Manager, Technical Services

Austin, TX · Hybrid

$115K - $115K/yr

The Technical Services Partner Support team works closely with MongoDB partners to help ensure our ... Begin leading team operations with confidence, including case oversight, escalation coordination ...

Daifuku

Technical Services Supervisor

Carrollton, TX

$112K - $112K/yr

POSITION SUMMARY The Technical Services Supervisor is responsible for leading the daily execution ... The role is responsible for workforce coordination, project and contract management, employee ...

Reworld

Technical Services Specialist

Concord, NC · On-site

The Technical Service Specialist supports the Sales team in growing and retaining business by ... service coordination. * Assist Sales in managing and expanding their book of business through ...

MongoDB

Manager, Technical Services

Austin, TX · On-site

$115K - $115K/yr

Technical Services has nearly 200 global team members in offices spanning the entire globe. The ... coordinating high profile customer escalations, collaborating with other internal engineering ...

Appvion, LLC

Technical Services Specialist

Appleton, WI

$25.25 - $34.25/hr

This role is responsible for managing customer claims and complaints, coordinating technical ... The Technical Services Representative works to ensure timely resolution of customer issues, support ...

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Technical Services Coordinator information

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$29.5K

$59.8K

$105.5K

How much do technical services coordinator jobs pay per year?

As of Aug 7, 2026, the average yearly pay for technical services coordinator in the United States is $59,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is the difference between Technical Services Coordinator vs Technical Support Specialist?

AspectTechnical Services CoordinatorTechnical Support Specialist
Required CredentialsTypically an associate's or bachelor's degree in a technical field; certifications like CompTIA or Cisco are commonOften requires similar certifications; degrees may vary, but technical knowledge is essential
Work EnvironmentCoordinates technical services, manages projects, and liaises with clients in office or on-site settingsProvides technical assistance directly to users, often via phone or remote access
Employer & Industry UsageUsed in IT, engineering, and technical service companies for project coordination rolesCommon in IT support, customer service, and helpdesk roles across various industries

While both roles require technical knowledge and certifications, the Technical Services Coordinator focuses on managing technical projects and client relations, whereas the Technical Support Specialist primarily provides direct technical assistance to end-users.

How does a technical services coordinator typically collaborate with cross-functional teams within an organization?

Technical Services Coordinators often serve as a bridge between technical staff, management, and sometimes even clients. They are responsible for facilitating communication, managing service requests, and ensuring that technical projects and support tasks are completed efficiently. This means participating in meetings with IT, operations, and customer service teams to align technical solutions with organizational goals. Strong collaboration skills are essential, as coordinators regularly translate technical requirements into actionable tasks and keep all stakeholders informed of progress and any issues.

What is a technical services coordinator?

Technical Services Coordinators are professionals responsible for overseeing and supporting the technical operations within an organization, often focusing on IT, library, or facilities management. Their duties typically include coordinating maintenance or support activities, managing service requests, troubleshooting technical issues, and ensuring that technical resources are efficiently utilized. They often serve as a liaison between technical staff and other departments, helping to communicate needs and resolve problems quickly. This role requires strong organizational, communication, and problem-solving skills, as well as a good understanding of the relevant technical systems used by the organization.

What are the key skills and qualifications needed to thrive as a technical services coordinator, and why are they important?

To thrive as a Technical Services Coordinator, you need strong organizational skills, attention to detail, and experience in technical support or service coordination, often with a relevant degree or equivalent experience. Familiarity with ticketing systems, CRM software, and common troubleshooting tools is typically required, and certifications like ITIL can be advantageous. Excellent communication, problem-solving abilities, and the capacity to work collaboratively are crucial soft skills. These competencies ensure efficient service delivery, effective issue resolution, and high levels of customer satisfaction.
More about Technical Services Coordinator jobs
What cities are hiring for Technical Services Coordinator jobs? Cities with the most Technical Services Coordinator job openings:
What are the most commonly searched types of Technical Services jobs? The most popular types of Technical Services jobs are:
What states have the most Technical Services Coordinator jobs? States with the most job openings for Technical Services Coordinator jobs include:
What job categories do people searching Technical Services Coordinator jobs look for? The top searched job categories for Technical Services Coordinator jobs are:
Technical Services Coordinator jobs near you
Infographic showing various Technical Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,814 per year, or $28.8 per hour.

Technical Service Coordinator

Laboratoire Guerbet

Cincinnati, OH • On-site

$19 - $24/hr

Full-time

Posted 18 days ago

Job description

Technical Service Coordinator
At Guerbet, we build lasting relationships so that to enable people to live better. This is Our Purpose.
We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals, medical devices, digital and AI solutions, for diagnostic and interventional imaging. As a pioneer in the field of contrast products since the last 95 years ,we continuously innovate. We dedicate 10% of our revenue to Research & Development such as to improve the diagnosis, prognosis and quality of life of patients.
Achieve, Cooperate, Care and Innovate are the values that we share and practice on a daily basis.
Working at Guerbet is not only being part of a multicultural team of 2,600 people across more than 20 countries, but, it is above all about playing a unique role in the future of medical imaging.
For more information on Guerbet, go to www.guerbet.com and follow Guerbet on Linkedin, Twitter, Instagram and Youtube
WHAT WE ARE LOOKING FOR
We are looking for an experienced Technical Service Coordinator to join our Guerbet team. This position supports a high-volume service operation by coordinating and processing 2,000+ customer service requests annually, including assignment, tracking, closure, and invoicing, while auditing Field Service reports to ensure billing accuracy and revenue capture. This role processes hundreds of parts transactions (warranty, contract, and billable), manages loaner equipment inventory, and supports a high-volume customer contact environment across multiple systems (e.g., SAP). Additionally, the role provides administrative support impacting service revenue, billing accuracy, and contract operations, including maintaining service and contract data, supporting customer inquiries, and assisting with service-related financial processes, with broad cross-functional impact across Field Service, Finance, and Contract Administration.
YOUR ROLE
  • Coordinates intake and management of customer service requests within Guerbet service systems to ensure timely response, accurate documentation, and positive customer experience.
  • Creates, assigns, and manages service work orders within SAP and service platforms to support efficient field service execution and proper tracking of all service activities.
  • Schedules and dispatches Field Service Engineers within assigned regions and escalations to optimize coverage, minimize downtime, and meet customer service expectations.
  • Provides service contract administrative support, including responding to contract-related inquiries, assisting with quote preparation, and performing data entry within contract management processes to ensure accurate handling and maintenance of customer service agreements.
  • Performs service-related administrative and financial processing within established procedures to ensure accurate billing, timely invoice completion, and support of accounts receivable activities.
  • Audits field service documentation and reports within quality and compliance frameworks to maintain data accuracy, ensure regulatory adherence, and support operational integrity.
  • Supports parts ordering, tracking, and returns management within supply chain processes to ensure timely availability of materials and proper handling of service-related inventory.
  • Maintains and updates equipment, warranty, and customer account records within company systems to ensure data integrity and support management of service assets.
  • Communicates and collaborates with internal teams, including Field Service, Technical Support, and Finance, within cross-functional workflows in order to resolve issues, support service delivery, and drive operational efficiency.
  • Monitors shared service communication channels within department guidelines in order to ensure timely responses to customer and internal inquiries
  • Ensures adherence to company policies, regulatory requirements, and quality standards within all service operations to maintain compliance & uphold organizational standards
  • Requires successful completion of assigned training

YOUR BACKGROUND
  • Minimum of 2 years of relevant experience in service coordination, administrative support, or customer service environment required
  • Associate's degree, preferred or equivalent combination of education and experience
  • Experience in medical equipment, field service, or a related technical service environment preferred
  • Prior experience in service dispatching or service coordination strongly preferred
  • Experience supporting service contracts, quoting, or administrative processes related to customer agreements preferred
  • Strong verbal, interpersonal, and written communication skills
  • Proficiency in Microsoft Office applications and experience working with database systems (e.g., SAP or similar platforms).

Reason to join US
Much more than a Competitive salary,
We offer continued personal development. When you join Guerbet, you :
  • Are choosing a global leader with recognized expertise in diagnostic and interventional imaging,
  • Are joining our 2820 collaborators who are committed every day to offering innovative solutions to improve quality of patient's life all over the world,
  • Are joining a company where we value diversity of talents coming from various horizon.

We # Innovate # Cooperate # Care #Achieve at Guerbet.
Guerbet is an Equal Opportunity Employer. As an organization, we believe that no individual should be discriminated against because of their differences, which includes the following: age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. Guerbet is committed to diversity, equity, and inclusion.
Guerbet provides accommodations to applicants and employees with disabilities. If you need an accommodation to apply for a position please send an email to careers@guerbet.com or you can also call this number +19843443717

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