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Technical Service Associate Jobs (NOW HIRING)

Halma plc

Technical Service Specialist

Pittsburgh, PA · On-site

$25.25 - $34/hr

Scope The Technical Services Specialist acts as the front lines for phone support. They work ... Associate's degree in electronics (preferred) or 2-3 years of relevant experience. Recertification ...

Gentherm

Technical Service Supervisor

Cincinnati, OH · On-site

$111K - $111K/yr

Technical Service Supervisor The Technical Service Supervisor is responsible for leading the daily ... Associate's degree in Biomedical Equipment Technology, Engineering Technology, Electronics or a ...

Generac

Technical Service Trainer

Houston, TX · On-site

$31 - $41.25/hr

In the role of Technical Service Trainer working onsite at our service training center in Houston ... Associates or Bachelor's degree * Curriculum development experience * Technician Excellence or ASE ...

Generac

Technical Service Trainer

Sussex, WI · On-site

$31.75 - $42.25/hr

The Technical Service Trainer is responsible for delivering comprehensive training to technicians ... Associates or Bachelor's degree * Curriculum development experience * Technician Excellence or ASE ...

Quakerhoughton

Technical Service Specialist

$26.50 - $35.75/hr

Job Summary The Technical Service Specialist I provides on-site technical support at customer ... associates and offers competitive compensation and benefit programs. What's in it for you

Quakerhoughton

Technical Service Specialist

$26.50 - $35.75/hr

Job Summary The Technical Service Specialist I provides on-site technical support at customer ... associates and offers competitive compensation and benefit programs. What's in it for you

Catalyx

Technical Service Engineer

Newtown, PA · On-site

We are seeking an experienced Technical Service Engineer to support, troubleshoot, and maintain ... Requirements Required Associate's or Bachelor's degree in Engineering, Automation, Electrical ...

Generac

Technical Service Trainer

Sussex, WI · On-site

$31.75 - $42.25/hr

The Technical Service Trainer is responsible for delivering comprehensive training to technicians ... Associates or Bachelor's degree * Curriculum development experience * Technician Excellence or ASE ...

Generac

Technical Service Trainer

Sussex, WI · On-site

$31.75 - $42.25/hr

In the role of Technical Service Trainer working onsite at our service training center in Sussex ... Associates or Bachelor's degree * Curriculum development experience * Technician Excellence or ASE ...

Catalyx

Technical Service Engineer

Newtown, PA · On-site

We are seeking an experienced Technical Service Engineer to support, troubleshoot, and maintain ... Associate's or Bachelor's degree in Engineering, Automation, Electrical Engineering, Mechatronics ...

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Technical Service Associate information

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How much do technical service associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for technical service associate in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Technical Service Associate vs Customer Support Specialist?

AspectTechnical Service AssociateCustomer Support Specialist
Required CredentialsTechnical certifications, associate degrees often preferredCustomer service training, high school diploma or equivalent
Work EnvironmentTechnical labs, client sites, call centersCall centers, online chat, email support
Employer & Industry UsageTech, manufacturing, healthcareRetail, telecom, software companies
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, issue resolution, communication skills

The Technical Service Associate typically handles technical troubleshooting, product installation, and maintenance, often requiring technical certifications. In contrast, a Customer Support Specialist focuses on addressing customer inquiries, resolving issues through communication channels, and providing general support. Both roles are customer-facing but differ mainly in technical complexity and required credentials.

What is a technical service associate job?

A technical service associate provides technical support and assistance to customers or clients, often troubleshooting hardware or software issues. The role typically requires strong communication skills, technical knowledge, and familiarity with tools or systems relevant to the industry, such as diagnostic software or customer relationship management (CRM) platforms.

What is a technical service associate?

A technical service associate is a professional who provides technical support and assistance to customers or internal teams, often troubleshooting hardware or software issues. They typically have knowledge of specific products, tools, or systems and may work in environments such as call centers, service desks, or on-site support, often requiring technical certifications or training.

What cities are hiring for Technical Service Associate jobs?

Cities with the most Technical Service Associate job openings:

What are the most commonly searched types of Technical Service jobs?

The most popular types of Technical Service jobs are:

What states have the most Technical Service Associate jobs?

States with the most job openings for Technical Service Associate jobs include:

Technical Service Associate jobs near you

Technical Service Specialist

Pittsburgh, PA • On-site

Halma plc
See more jobs at Halma plcexternal

$25.25 - $34/hr

Full-time

Re-posted 8 days ago

Job description

Scope
The Technical Services Specialist acts as the front lines for phone support. They work directly with other members of Tech Services, Product Management, and Sales to prioritize the phone support, some travel focused on training/development, and field assistance where the business may need it.
Roles and responsibilities
Technical Support & Expertise
  • Provide Tier I, II, and III technical support via phone and on-site assistance for the entire BEA product line.
  • Respond to technical support calls within scheduled timeframes.
  • Log all support interactions in the CRM system for tracking, reference, training, and quality control purposes.
  • Attend OEM-focused technical training seminars, document key takeaways, and retrain internal teams.

Training & Education
  • Conduct on-site and remote technical training for internal and external customers.
  • Develop and lead technical training sessions for:
    • Internal teams (technical and sales).
    • External partners, including Sensor Certification Training and customer-focused webinars.
  • Ensure AAADM training is delivered, and technicians are certified in compliance with current ANSI standards.

Testing & Product Adoption
  • Assist engineering with in-house lab and field testing of products.
  • Perform and document competitive product testing as needed.
  • Maintain and update the wiring diagram database, including the creation of new diagrams.

Industry Standards & Compliance
  • Provide on-site installation support when necessary.
  • Submit Trip/Customer Visit Follow-up Reports (BTR/TTR) after each customer interaction.
  • Stay up to date with local and international industry standards.
  • Obtain and maintain AAADM Inspector certification.

Other Responsibilities
  • Contribute to continuous process improvement and knowledge sharing.
  • Perform additional duties as assigned by the Manager.

Additional responsibilities may be assigned at the discretion of the Technical Services Manager to meet business needs.
Requirements
Degree(s) or certification(s): Associate's degree in electronics (preferred) or 2-3 years of relevant experience.
Recertification needed: N/A
Professional experience required: 5 years of industry-related experience
Technical skills
  • Possess electrical and mechanical aptitude with the ability to diagnose and resolve product/application issues in the field and remotely.
  • Outstanding presentation skills for conducting technical training and education sessions for customers and internal teams.
  • Ability to create, read, and explain wiring diagrams.
  • Required travel up to 50%

IT Proficiency
  • Basic level proficiency in ERP
  • Proficient MS Office applications including Word, Excel, Power Point and Outlook.

Language skills
French: N/A
English: Yes
Interpersonal skills
  • Excellent verbal and written communication for clear interaction with team members, customers, and cross-functional departments
  • Strong leadership and coaching ability to motivate and develop a full technical support team.
  • Conflict resolution and problem-solving skills to manage escalations and maintain positive relationships across the organization.

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