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Technical Operations Manager Jobs in Washington (NOW HIRING)

NewGen

Cloud Operations Manager

Arlington, VA · On-site +1

The Cloud Operations Manager will lead the end-to-end management of cloud engagement kits, ensuring ... This position requires strong leadership, technical acumen, and the ability to coordinate cross ...

SOSi

Technical Manager

Reston, VA · Hybrid

The technical manager will be the senior trusted partner on technical topics, providing substantive ... Experience developing and implementing operational plans, including carrying new concepts through ...

SOSi

Technical Manager

Reston, VA · Hybrid

The technical manager will be the senior trusted partner on technical topics, providing substantive ... Experience developing and implementing operational plans, including carrying new concepts through ...

SOSi

Technical Manager

Reston, VA · On-site

The technical manager will be the senior trusted partner on technical topics, providing substantive ... Experience developing and implementing operational plans, including carrying new concepts through ...

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All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Washington

Technical Operations Manager information

See Washington salary details

$40.2K

$103.4K

$163.7K

How much do technical operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for technical operations manager in Washington is $103,386.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,400.00 and $126,300.00 per year, depending on experience, location, and employer.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and specific responsibilities, but it is generally considered a well-paying role within the technology and operations sectors.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.
What are the most commonly searched types of Technical Operations jobs in Washington? The most popular types of Technical Operations jobs in Washington are:
What are popular job titles related to Technical Operations Manager jobs in Washington? For Technical Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Technical Operations Manager jobs in Washington look for? The top searched job categories for Technical Operations Manager jobs in Washington are:
What cities in Washington are hiring for Technical Operations Manager jobs? Cities in Washington with the most Technical Operations Manager job openings:
Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Washington as of August 2026, with employment types broken down into 93% Full Time, 2% Temporary, and 5% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $103,386 per year, or $49.7 per hour.

Cloud Operations Manager

NewGen

Arlington, VA • On-site, Remote

Full-time

Re-posted 27 days ago

Job description

Our Partner is supporting a U.S. Government customer to provide rapid deployment and management of secure cloud-based engagement kits for cyber incident response and threat hunting operations. Working on this team means directly supporting the nation's cybersecurity defenders by ensuring they have reliable, scalable, and secure cloud infrastructure available within hours of a cyber incident-helping protect America's digital infrastructure when it matters most.
The Cloud Operations Manager will lead the end-to-end management of cloud engagement kits, ensuring rapid deployment, maintenance, and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership, technical acumen, and the ability to coordinate cross-functional teams in high-stakes operational environments. Serving as the operational lead, you will be the primary point of contact for government stakeholders while coordinating cloud infrastructure operations and technical capability delivery throughout the engagement lifecycle.
Responsibilities
  • Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization
  • Manage decommissioning and secure termination of engagement kits following data archival confirmation
  • Coordinate with engagement leads, analysts, case managers, and federal leadership to ensure mission alignment
  • Produce and deliver weekly operational reports summarizing engagement kit status, health, and performance metrics
  • Lead incident response and troubleshooting efforts for cloud infrastructure issues
  • Manage resource allocation, scaling operations to match engagement requirements
  • Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations
  • Oversee software license management and coordinate hardware shipments when required
  • Develop and implement continuous improvement initiatives for cloud operations
  • Serve as primary liaison between technical teams and government stakeholders
Requirements
  • U.S. Citizenship
  • Active TS/SCI Clearance
  • Must be able to obtain DHS Suitability
  • Bachelor's degree in Computer Science, Information Technology, or related field, or High School diploma and 10+ years of directly relevant experience
  • 8+ years of experience in cloud operations or infrastructure management
  • 3+ years of management or team leadership experience
  • Expert knowledge of AWS cloud services and architecture
  • Strong understanding of cybersecurity principles and incident response operations
  • Experience managing 24/7 operational environments
  • Excellent communication skills with ability to brief senior leadership
  • Demonstrated ability to work under pressure and meet critical deadlines
Desired Skills
  • Experience supporting federal government programs
  • Background in cybersecurity operations or threat hunting
  • Experience with DevOps methodologies and tools
Desired Certifications
  • AWS Certified Solutions Architect or similar cloud certification
  • PMP

About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ

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