Technical Operations Manager Jobs in Redmond, WA

Summary
The USPS OIG is seeking a highly qualified applicant to fill our Technical Operations Officer position in the Office of Investigations, Technical and Sensitive Operations Field Office (TSOFO), Technical Operations West, in Federal Way (Seattle), WA. The successful candidate will demonstrate knowledge of the theories, principles, practices, and techniques required to install and operate various types of electronic surveillance equipment. Bring your skills and voice to our team!
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Duties
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Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on Wednesday, September 9, 2026, will be considered.
The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.
This position is being advertised at the Journey Band level, equivalent to a GS-11, 12, or 13 grade level. The salary range for this position is $83,935 - $155,521, salary figure includes locality pay. Promotion potential to the next GS equivalent level at management's discretion.
Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
At the GS-11 equivalent level:

• Plans, coordinates, and conducts installations of electronic equipment for the purpose of collecting evidence.
• Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance.
• Assists in development and fabrication of specialized electronic equipment for the purpose of collecting electronic evidence.
• Prepares investigative reports relating to the installation of electronic surveillance equipment.
• Prepares and presents electronic surveillance training to agents in the field.
• Maintains electronic surveillance equipment through scheduled maintenance and repair.
• Enhances media to allow for a clear and organized product to field agents.

At the GS-12 equivalent level:

• Plans, coordinates, and conducts complex installations of electronic equipment for the purpose of collecting evidence.
• Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance.
• Develops and fabricates specialized electronic equipment for the purpose of collecting electronic evidence.
• Prepares investigative reports relating to the installation of electronic surveillance equipment.
• Prepares and presents electronic surveillance training to agents in the field.
• Maintains electronic surveillance equipment through scheduled maintenance and repair.
• Enhances media to allow for a clear and organized product to field agents.

At the GS-13 equivalent level:

• Plans, coordinates, and conducts complex installations of electronic equipment for the purpose of collecting evidence.
• Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance.
• Develops and fabricates specialized electronic equipment for the purpose of collecting electronic evidence.
• Prepares investigative reports relating to the installation of electronic surveillance equipment.
• Prepares and presents electronic surveillance training to agents in the field.
• Maintains electronic surveillance equipment through scheduled maintenance and repair.
• Enhances media to allow for a clear and organized product to field agents.
• Leads or advises lower graded technical personnel during field operations, equipment deployment, and troubleshooting efforts.

Relocation expenses will not be paid.
Travel Required

• 50% or less - Selectee will be expected to travel for this position.

Requirements
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Conditions of employment

• Must be a U.S. citizen
• Must be able to pass a background investigation
• Must be able to obtain and maintain Top-Secret security clearance
• Must be able to obtain and maintain a government-issued credit card
• May be required to successfully complete a 12-month probationary period

Qualifications
MINIMUM QUALIFICATIONS
You must meet ALL of the minimum qualifications listed below.

• At least one year of qualifying electronic or technical surveillance work obtained within the preceding five years in a law enforcement agency, military, intelligence, defense/government contractor, or comparable professional investigative environment.
• Have completed covert electronic surveillance installations independently
• Prior or currently in an electronic surveillance position at a Law Enforcement Agency
• Experience configuring, networking and troubleshooting electronic or IP devices.
• Briefed individuals on the use of electronic surveillance equipment.
• Must have received a "Meet Expectations" rating or equivalent, on the applicant's two most recent employment performance appraisals. Applicants MUST submit copies of their two most recent performance appraisals. If either of the two most recent performance appraisals is not available, the applicant MUST submit a written statement explaining the reason the appraisal is unavailable.

PHYSICAL REQUIREMENTS:
Work can be sedentary to demanding. Periodically required to perform work that requires regular and recurring periods of prolonged standing, bending, and stretching. Requires climbing ladders, lifting up to 50 pounds, crawling, working in cramped and dimly lit spaces, and running.
WORKING CONDITIONS:
Work may subject the employee to harsh environments such as extreme heat and cold. Also, the employee may be exposed to dirt, dust or other debris.
Applicants that do not meet the minimum qualification requirements will not be considered.
EVALUATION FACTORS
Your resume MUST clearly demonstrate how your experience, knowledge, and/or skills meet EACH evaluation factor. Your resume must contain sufficient detail for the evaluator to determine that you meet the requirement. Do not assume your job title, position or employer alone demonstrates that you meet an evaluation factor.
Failure to demonstrate that you meet ALL of the evaluation factors will result in a score of zero (0), an ineligible status, and you will NOT be referred for further consideration.
Include specific duties, responsibilities, and major accomplishments relevant to the position requirements in your resume.

1. Knowledge of covert/overt electronic surveillance devices and how those devices are implemented in the field; knowledge pertains to video, audio, telephone intercept, tracking, and radio communication devices.
2. Knowledge of federal rules of evidence and relevant constitutional and statutory laws as they relate to electronic surveillance.
3. Ability to conduct site surveys and coordinate logistics to affect the best possible operational plan in respect to electronic surveillance installs.
4. Demonstrate how to complete a complex electronic surveillance install.
5. Ability to explain troubleshooting techniques on a variety of electronic surveillance systems.
6. Ability to brief personnel and management both orally and in writing about electronic surveillance and radio communication.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.
Education
Education must be accredited by an institution recognized by the U.S. Department of Education.
Applicants can verify accreditation here: https://www.ed.gov/laws-and-policy/higher-education-laws-and-policy/college-accreditation.
Special Instructions for Candidates with Foreign Education:
Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities.
For further information visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.
Additional information
Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs:
As a result of the passage of the Postal Service Reform Act of 2022 (PSRA), USPS employees (including USPS OIG) and retirees will transition from the Federal Employees Health Benefits (FEHB) Program to the Postal Service Health Benefits (PSHB) Program effective January 1, 2025.
Detailed information about eligibility and enrollment will be provided upon hiring. For more information, visit the Postal Service Health Benefits (PSHB) Program website at https://www.opm.gov/healthcare-insurance/pshb/.
We offer Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options as well.For more information about these programs visit: https://www.opm.gov/healthcare-insurance/Guide-Me/Federal-Employees/
Visit the 'Guide to PSHB Plans' for a comprehensive PSHB plan comparison tool and an educational tool that explains how Medicare B works: https://www.checkbook.org/pshb/
Retirement and Thrift Savings. For more information about these programs see https://www.opm.gov/retirement-center/ and tsp.gov/.
Flexible Work Schedules. USPS OIG offers a range of family-friendly flexibilities including flexible work schedules, telework and employee assistance programs.
Leave and Holidays. In addition to eleven (11) paid holidays each year, you will earn thirteen (13) days of paid sick leave and thirteen (13) to twenty-six (26) paid vacation days each year depending on your years of service.
Fair Labor Standards Act (FLSA) Status: Non-Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not).
This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to jobs@uspsoig.gov. The decision on granting an accommodation request will be made on a case-by-case basis.
For further information, please refer to our website at: https://www.uspsoig.gov/frequently-asked-questions
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.