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Technical Operation Manager Jobs (NOW HIRING)

hyve solutions

Operation Manager I

Olive Branch, MS · On-site

As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and ...

Hyve Solutions

Operation Manager I

Olive Branch, MS

As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve's integrated ODM, CM, and ...

Waste Pro

Operation Manager : Geismar La

Geismar, LA · On-site

The Operations Manager has primary responsibility for providing oversight, coordination ... Serves as a liaison with the HR and Safety Departments to develop and implement technical and non ...

MongoDB

Revenue Operations Manager

Palo Alto, CA · Hybrid

... technical accounting, and cross-functional initiatives. This is a great opportunity to join and ... operation processes * In 30 days, a successful candidate will have become familiar with our ...

Finario

Technical Project Manager

Stamford, CT · On-site

Our capital and project planning software solutions help finance and operations teams at leading ... We're seeking a Technical Project Manager to coordinate the ongoing development and implementation ...

Magnite

Manager, Technical Operations, DV+

Los Angeles, CA · On-site +1

$125K - $135K/yr

Manager, Technical Operations, DV+ Broomfield, CO Los Angleles, CA New York City, NY Boston, MA Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous ...

Magnite

Manager, Technical Operations, DV+

Broomfield, CO · On-site +1

$125K - $135K/yr

Manager, Technical Operations, DV+ Broomfield, CO Los Angleles, CA New York City, NY Boston, MA Hybrid Schedule (M/F remote, T/W/TH in-office) At Magnite, we cultivate an environment of continuous ...

Finario

Technical Project Manager

Stamford, CT · On-site

Our capital and project planning software solutions help finance and operations teams at leading ... We're seeking a Technical Project Manager to coordinate the ongoing development and implementation ...

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Technical Operation Manager information

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$51K

$152.3K

$193.5K

How much do technical operation manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for technical operation manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.

What does a technical operation manager do?

A Technical Operation Manager oversees the daily operations of an organization's technical departments, ensuring that systems and processes run smoothly and efficiently. They are responsible for managing technical teams, coordinating projects, maintaining infrastructure, and implementing best practices for operational excellence. This role often involves problem-solving, process optimization, and ensuring that technology aligns with business goals. Technical Operation Managers also collaborate with other departments to support organizational objectives and may handle budgeting and resource allocation.

What are the key skills and qualifications needed to thrive as a technical operation manager?

To thrive as a Technical Operation Manager, you need strong leadership, project management, and technical expertise, generally supported by a bachelor’s degree in engineering, IT, or a related field. Familiarity with IT service management systems (like ITIL), cloud platforms, and operations management tools is typically required, and certifications such as PMP or ITIL are advantageous. Excellent problem-solving, communication, and team coordination skills help you stand out in this role. These abilities are crucial for ensuring smooth technical operations, driving process improvements, and leading teams to meet organizational objectives.

What are some common challenges a technical operation manager faces when coordinating cross-functional teams?

Technical Operation Managers often encounter challenges such as aligning priorities between technical and non-technical departments, managing communication gaps, and balancing competing project deadlines. To overcome these, they need strong organizational skills and the ability to translate technical requirements for diverse stakeholders. Regular status meetings and clear documentation help ensure everyone stays informed and projects move forward smoothly.

What is the difference between Technical Operation Manager vs Network Operations Center (NOC) Manager?

AspectTechnical Operation ManagerNetwork Operations Center (NOC) Manager
Required CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPBachelor's in Computer Science, Networking, or related; certifications like CCNA, Network+
Work EnvironmentOversees technical teams, manages infrastructure, and ensures operational efficiencyManages NOC staff, monitors network performance, and handles incident response
Employer & Industry UsageTelecommunications, IT services, data centersTelecom providers, ISPs, large enterprises with extensive networks

The Technical Operation Manager and NOC Manager roles both focus on maintaining technical infrastructure, but the Technical Operation Manager has a broader scope overseeing various technical operations, while the NOC Manager specializes in network monitoring and incident management. Both roles require technical certifications and are vital in industries like telecommunications and IT services.

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Technical Operation Manager jobs near you
Infographic showing various Technical Operation Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $152,287 per year, or $73.2 per hour.

Operation Manager - Infrastructure Support

Inficare Technologies

Dallas, TX • On-site

Full-time

Re-posted 8 days ago

Job description

Role : Operation Manager - Infrastructure Support
Location : Dallas, TX (Onsite)
Duration : Long Term
Role Summary:
Responsible for end-to-end delivery of managed services for ECS environment covering Linux, Windows, Oracle, SQL, Storage, Backup, Active Directory, Exchange, Certificates, and Middleware.
This role ensures:
  • Smooth daily operations
  • Meeting SLA/KPI commitments
  • Strong customer engagement
  • Effective leadership of technical teams

Key Responsibilities:
1. Service Delivery & Operations
  • Manage day-to-day operations of ECS services across all technical towers
  • Ensure services are delivered as per agreed SLAs/Scope of Work
  • Maintain high availability, performance, and stability of systems
  • Drive quick resolution of incidents, problems, and service requests

2. Team Management & Leadership
  • Lead and manage multi-technology teams (Exchange, Active Directory, Linux, Windows, DB, Storage, etc.)
  • Ensure team has right skills, training, and coverage
  • Allocate work and track performance of team members
  • Act as single point of escalation for technical and delivery issues

3. SLA / KPI / PI Management
  • Monitor and ensure compliance with:
    • SLA (Service Level Agreements)
    • KPI (Key Performance Indicators)
    • PI (Performance Indicators)
  • Identify risks proactively and take corrective actions
  • Work with teams to improve performance metrics continuously

4. Reporting & Governance
  • Prepare and present:
    • Weekly / Monthly service reports
    • SLA & KPI dashboards
    • Incident and problem trend reports
  • Provide clear, executive-level updates to customer and leadership
  • Support governance meetings like MBR/QBR

5. Customer Management
  • Act as primary interface with customer for day-to-day operations
  • Understand customer priorities and align service delivery accordingly
  • Build strong relationships and ensure customer satisfaction
  • Handle escalations and drive timely resolution

6. Risk, Issue & Change Management
  • Identify delivery risks and operational issues proactively
  • Ensure all issues are tracked and resolved with proper ownership
  • Manage change implementations with minimum business impact

7. Continuous Improvement (CSI)
  • Identify improvement opportunities in:
    • Automation
    • Process optimization
    • Cost efficiency
  • Drive initiatives to improve service quality and efficiency

Required Skills & Experience
Technical Understanding (must-have)
  • Hands-on understanding (not deep SME) of:
    • Linux / Windows servers
    • Oracle / SQL databases
    • Storage & Backup systems
    • Active Directory / Exchange
    • Certificate lifecycle management
    • Middleware platforms

Functional Skills
  • Strong understanding of:
    • ITIL / Managed Services model
    • SLA / KPI / Performance reporting
    • Incident, Problem, Change management

Soft Skills
  • Strong communication (customer-facing role)
  • Leadership and team handling
  • Problem-solving and decision making
  • Ability to work in fast-paced production environment

Experience
  • 8-12+ years in IT infrastructure / managed services
  • 3-5 years in Service Delivery / Service Manager role
  • Experience handling enterprise customers and large teams

Success Measures (What Good Looks Like)
  • SLA compliance consistently met
  • Customer satisfaction (CSAT) positive
  • Reduced incidents / faster resolution
  • Strong reporting and transparency
  • Stable operations with minimal escalations

Apply