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Technical Operation Manager Jobs (NOW HIRING)

avisystems

Technical Operations Manager

Washington, DC · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

avisystems

Technical Operations Manager

Washington, DC · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

avisystems

Technical Operations Manager

Phoenix, AZ · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

avisystems

Technical Operations Manager

Phoenix, AZ · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

avisystems

Technical Operations Manager

Phoenix, AZ

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

avisystems

Technical Operations Manager

Washington, DC · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

avisystems

Technical Operations Manager

Washington, DC · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

avisystems

Technical Operations Manager

Phoenix, AZ · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

IQ Fiber

Manager, Technical Operations

Orangeburg, SC · On-site

Position Summary IQ Fiber is seeking a Manager, Technical Operations responsible for leading and mentoring a team of installation and service technicians in the field, managing day-to-day operations ...

avisystems

Technical Operations Manager

Phoenix, AZ · On-site

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

Prosegur

iSOC Technical Operations Manager

Lowell, MA · Remote

iSOC Technical Operations Manager The iSOC Technical Operations Manager oversees the technical operations, systems, integrations, client onboarding, and service delivery of Prosegur's iSOC. This role ...

AVI Systems

Technical Operations Manager

Washington, DC · On-site

$125K - $172K/yr

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business ...

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Technical Operation Manager information

See salary details

$51K

$152.3K

$193.5K

How much do technical operation manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for technical operation manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.

What does a technical operation manager do?

A Technical Operation Manager oversees the daily operations of an organization's technical departments, ensuring that systems and processes run smoothly and efficiently. They are responsible for managing technical teams, coordinating projects, maintaining infrastructure, and implementing best practices for operational excellence. This role often involves problem-solving, process optimization, and ensuring that technology aligns with business goals. Technical Operation Managers also collaborate with other departments to support organizational objectives and may handle budgeting and resource allocation.

What are the key skills and qualifications needed to thrive as a technical operation manager?

To thrive as a Technical Operation Manager, you need strong leadership, project management, and technical expertise, generally supported by a bachelor’s degree in engineering, IT, or a related field. Familiarity with IT service management systems (like ITIL), cloud platforms, and operations management tools is typically required, and certifications such as PMP or ITIL are advantageous. Excellent problem-solving, communication, and team coordination skills help you stand out in this role. These abilities are crucial for ensuring smooth technical operations, driving process improvements, and leading teams to meet organizational objectives.

What are some common challenges a technical operation manager faces when coordinating cross-functional teams?

Technical Operation Managers often encounter challenges such as aligning priorities between technical and non-technical departments, managing communication gaps, and balancing competing project deadlines. To overcome these, they need strong organizational skills and the ability to translate technical requirements for diverse stakeholders. Regular status meetings and clear documentation help ensure everyone stays informed and projects move forward smoothly.

What is the difference between Technical Operation Manager vs Network Operations Center (NOC) Manager?

AspectTechnical Operation ManagerNetwork Operations Center (NOC) Manager
Required CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPBachelor's in Computer Science, Networking, or related; certifications like CCNA, Network+
Work EnvironmentOversees technical teams, manages infrastructure, and ensures operational efficiencyManages NOC staff, monitors network performance, and handles incident response
Employer & Industry UsageTelecommunications, IT services, data centersTelecom providers, ISPs, large enterprises with extensive networks

The Technical Operation Manager and NOC Manager roles both focus on maintaining technical infrastructure, but the Technical Operation Manager has a broader scope overseeing various technical operations, while the NOC Manager specializes in network monitoring and incident management. Both roles require technical certifications and are vital in industries like telecommunications and IT services.

More about Technical Operation Manager jobs

What cities are hiring for Technical Operation Manager jobs?

Cities with the most Technical Operation Manager job openings:

What states have the most Technical Operation Manager jobs?

States with the most job openings for Technical Operation Manager jobs include:

What job categories do people searching Technical Operation Manager jobs look for?

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Technical Operation Manager jobs near you
Infographic showing various Technical Operation Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $152,287 per year, or $73.2 per hour.

Technical Operations Manager

avisystems

Washington, DC • On-site

Full-time

Posted 4 days ago

Job description

The Technical Operations Manager (TOM) is accountable for delivering high levels of customer satisfaction while achieving operational, financial, and growth objectives for their assigned business unit. This role provides leadership and direction for Technical Operations teams, ensuring consistent execution of delivery standards, effective resource planning, and alignment with organizational priorities.

The TOM is responsible for driving operational performance through project delivery, quality assurance, productivity, margin management, and talent development. They partner closely with Sales, Regional/Area Managed Services, and Operations leadership to support revenue growth, improve customer outcomes, and ensure scalable, repeatable project delivery. All decisions are made within approved business plans, budgets, policies, and procedures, while actively modeling and reinforcing the company’s core values.

What you will be doing: 

  • Own and manage the fiscal year operating plan, including workforce (FTE) planning, fixed assets, and training investments required to support current and future business needs.
  • Accountable for overall departmental financial performance, achieving or exceeding budgeted revenue, gross margin, and net income targets
  • Review contract documents in collaboration with Sales, Engineering, Delivery, and customers prior to order processing to confirm scope, technical feasibility, schedules, and margin targets can be successfully delivered.
  • Assign project managers and/or delivery leaders and coordinate the scheduling of resources to meet quality, service, and profitability objectives
  • Partner with Sales through joint customer engagement to promote engineering services, implementation, and managed service offerings that support business growth.
  • Foster a highperformance culture by setting clear expectations, coaching team members, recognizing achievement, and addressing performance or conduct issues as needed.
  • Ensure technical services personnel receive appropriate training aligned to individual development plans and performance goals to maintain expertise in supported products and solutions.

What you'll bring to assure your success: 

  • Proven experience leading a professional service, project delivery, or operations teams within a project based or services driven environment.
  • Proven ability to oversee large teams, offering guidance, managing performance, and supporting talent growth.  
  • Demonstrated experience with Profit & Loss accountability, including ownership of operating budgets, forecasting, revenue production, cost control, and margin performance
  • Understanding of key operational and financial metrics, including utilization, productivity, labor efficiency, margins, and overall business unit performance.
  • Experience working directly with customers and guiding technical teams through design, integration, project delivery, and ongoing service engagements.
  • Sound judgment, strong communication skills, and the ability to balance customer requirements, operational constraints, and financial objectives.
  • CTS, CTS-I, CTS-D or additionally preferred certifications of PMI, PMP or ITIL certifications are key to this position.

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