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Technical It Support Jobs (NOW HIRING)

Läderach (Schweiz) AG

Technical IT Architect

Indiana, PA · On-site

$95 - $125/hr

Neben unseren Finance- und IT-Services sind in diesem Bereich auch das globale Marketing und Sales ... Das erwartet dich * Du entwickelst die technische Zielarchitektur für Plattformen, Cloud ...

Lawler Foods

IT Technical Support Manager

Saint Paul, MN · On-site

$120 - $135/hr

Opportunity Overview The Technical Support Manager based in St. Paul, MN , is responsible for overseeing the day-to-day operations of the IT support team and services provide by our managed support ...

Per Scholas

IT Support Technical Instructor

Detroit, MI · On-site

AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA Position Title: IT Support Technical Instructor (A+) Location: Detroit, Michigan Per Scholas seeks a dynamic, team-oriented ...

KBR

IT Support Technician

Chantilly, VA · On-site

$149K - $182K/yr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Ability to communicate technical information clearly to non-technical users. * Experience ...

mcw

IT Support Tech

Tucson, AZ

$20.25 - $28/hr

The IT Support Technician provides comprehensive technical support across the organization, ensuring consistent, secure, and responsive IT operations. This role serves both onsite and remote users by ...

New

PRAB, Inc.

IT SUPPORT SPECIALIST

Kalamazoo, MI · On-site

Overview The IT Support Specialist provides day-to-day technical support, manages employee IT onboarding and assists with the organization's cybersecurity programs. This role is responsible for ...

PRAB, Inc.

IT SUPPORT SPECIALIST

Kalamazoo, MI

Overview The IT Support Specialist provides day-to-day technical support, manages employee IT onboarding and assists with the organization's cybersecurity programs. This role is responsible for ...

SLK America Inc.

it support

Charles Town, WV · On-site

IT Field Engineer Position Summary: The IT Support Specialist position is an excellent opportunity ... Ability to effectively communicate technical topics to individuals with varying levels of technical ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ... As our client base continues to grow, we are expanding our technical team with dependable, service ...

Kelco Industries

IT Desktop Support

Woodstock, IL · On-site

$18 - $22/hr

Job Summary The IT Desktop Support position provides day-to-day technical support to employees and helps maintain reliable computer hardware, software, and related technology systems. This role ...

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Technical IT Support information

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$14

$26

$44

How much do technical it support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for technical it support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is technical IT support?

Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.

What are the key skills and qualifications needed to thrive as a technical IT support specialist?

To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.

What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?

Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.

What is the difference between Technical IT Support vs Help Desk Technician?

AspectTechnical IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, remote, or client sitesHelp desk, call center, remote support
Job FocusDiagnosing and resolving technical issues, hardware/software supportResponding to user inquiries, troubleshooting basic problems
Industry UsageIT services, corporate support, MSPsIT support centers, corporate IT departments

Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.

Which technical IT support job is the highest paid?

Senior IT support roles such as IT Manager, Network Architect, or Cybersecurity Manager tend to have the highest salaries in the technical support field, often exceeding $100,000 annually. These positions typically require advanced certifications, extensive experience, and strong technical skills in areas like network infrastructure, security, and systems administration.
More about Technical IT Support jobs

What cities are hiring for Technical It Support jobs?

Cities with the most Technical It Support job openings:

What states have the most Technical It Support jobs?

States with the most job openings for Technical It Support jobs include:

What job categories do people searching Technical It Support jobs look for?

The top searched job categories for Technical It Support jobs are:

Technical IT Support jobs near you
Infographic showing various Technical It Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

IT Support Specialist

American IT Solutions Inc

Hamden, CT • Hybrid

$80K/yr

Full-time

Medical, Retirement, PTO

Posted 8 days ago

Job description

IT Support Specialist

Managed Services & Business Development

Hybrid Office & Field | 3?5 Years of Experience | Client-Facing Role

Position Summary

American IT Solutions is seeking an experienced IT Support Specialist to join our Managed Services team. This hybrid office-and-field position combines hands-on technical support, client relationship management, and business-development support.

The successful candidate will provide onsite and remote IT services to existing clients while helping identify and develop new business opportunities. This position is well suited for an IT professional who enjoys solving technical problems, working directly with clients, and contributing to company growth.

Base salary range

$25-$29

Annual technical-performance bonus

Up to $3,000

Business-development commissions

Uncapped

Expected total compensation

$66,000?$78,000

High-performer potential

$80,000+

Candidate-friendly benefits

  • Mileage reimbursement or company vehicle
  • Company cellphone and laptop
  • Health insurance contribution
  • 401(k) match of 3% regardless of contribution
  • 10 Days PTO plus paid holidays
  • Certification and training reimbursement
  • Comp time or additional pay for substantial after-hours work

Key Responsibilities

Managed IT Services and Technical Support

  • Provide onsite and remote technical support for managed-services clients.
  • Troubleshoot and resolve hardware, software, network, cloud, security, and connectivity issues.
  • Install, configure, maintain, and support desktops, laptops, printers, mobile devices, networking equipment, and related technologies.
  • Support Microsoft Windows, Microsoft 365, Active Directory, email, user accounts, permissions, and cloud-based applications.
  • Assist with the administration and monitoring of servers, networks, backups, endpoint protection, patching, and cybersecurity solutions.
  • Monitor client environments and proactively identify technical risks, performance issues, and service needs.
  • Assist with new-client onboarding, technology assessments, equipment deployments, and managed-services implementations.
  • Perform workstation installations, system upgrades, equipment replacements, and basic technology migrations.
  • Escalate complex technical issues to senior team members, vendors, or third-party providers when necessary.
  • Maintain accurate service tickets, technical documentation, asset records, and client information.
  • Follow established service procedures, security requirements, and client-specific standards.
  • Recommend practical technology improvements that strengthen security, reliability, productivity, and operational efficiency.
  • Communicate clearly and professionally with technical and nontechnical client contacts.
  • Participate in scheduled after-hours support or project work when required.

Client Development and Sales Support

  • Identify potential service opportunities while supporting existing and prospective clients.
  • Build positive relationships with client contacts and recognize technology needs that American IT Solutions may be able to address.
  • Prospect for potential managed-services clients through phone calls, email outreach, professional networking, referrals, and community involvement.
  • Attend networking functions, industry events, trade shows, and business-development meetings.
  • Participate in discovery meetings to help evaluate prospective clients? technology environments, business objectives, operational challenges, and service requirements.
  • Assist with technical assessments, solution recommendations, presentations, proposals, scopes of work, and cost estimates.
  • Explain technical solutions and service recommendations in clear business terms.
  • Help promote American IT Solutions? managed IT, cybersecurity, backup, cloud communications, infrastructure, hardware, and technical support services.
  • Document prospects, opportunities, follow-up activities, and sales progress.
  • Assist with transitioning newly acquired clients from the sales

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