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Technical Communicator Jobs in Texas (NOW HIRING)

Cato Networks

Technical Content Creator

Austin, TX

Confident, clear communicator who is comfortable being the face of technical content. * Experience in customer-facing roles (e.g., Sales Engineer, Enablement Engineer) is highly valued. Why This Role ...

Conga

Technical Specialist

Boston, TX · Hybrid

Technical communicator. Along with providing world-class technical support, you also are comfortable sharing your knowledge with your peers and customers. You're able to communicate complex ideas to ...

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How much do technical communicator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technical communicator in Texas is $19.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $19.95 per hour, depending on experience, location, and employer.

What is a technical communicator?

Technical Communicators are professionals who create clear and user-friendly documentation for complex products, processes, or systems. They translate technical information into understandable content such as manuals, help guides, online instructions, and FAQs, tailored for various audiences. Their work helps users understand and effectively use technology, products, or services. Technical Communicators often collaborate with engineers, developers, and subject matter experts to ensure accuracy and clarity in their documentation.

What are the key skills and qualifications needed to thrive as a technical communicator, and why are they important?

To excel as a Technical Communicator, you need strong writing and editing skills, a grasp of technical concepts, and often a degree in English, communications, or a related field. Familiarity with authoring tools like Adobe FrameMaker, MadCap Flare, and content management systems is typically required, and certification from organizations like the Society for Technical Communication can be advantageous. Attention to detail, problem-solving, and the ability to translate complex information into clear, user-friendly content are standout soft skills. These capabilities ensure that technical information is accessible, accurate, and valuable to end users, supporting product success and user satisfaction.

How do technical communicators typically collaborate with subject matter experts during the documentation process?

Technical Communicators often work closely with subject matter experts (SMEs) such as engineers, developers, or product managers to gather accurate information and clarify complex concepts. This collaboration usually involves interviews, meetings, and regular feedback sessions to ensure documentation is technically correct and user-friendly. Building strong relationships with SMEs and being proactive in communication helps to resolve ambiguities and keep projects on track. Effective collaboration is essential for producing clear, precise, and useful documents that meet the needs of both the organization and its users.

What jobs can you get with a technical communicator degree?

A technical communicator degree prepares individuals for roles such as technical writer, documentation specialist, or content developer. These jobs involve creating user manuals, technical guides, and instructional materials, often requiring skills in writing, editing, and tools like Adobe FrameMaker or MadCap Flare.
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Technical Communicator jobs near you
Infographic showing various Technical Communicator job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, 4% Contract, and 2% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,862 per year, or $19.6 per hour.

Technical Communications Coordinator

Dallas, TX • On-site

Kirby-Smith Machinery, Inc.
Construction • 501 - 1,000 employees
Learn more about Kirby-Smith Machinery, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Who We Are
Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today's construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!
Technical Communications Coordinator Benefits
  • Above-Average Industry Pay
  • Comprehensive Benefits Package (including Medical/Dental/Vision)
  • 401K Plans with Company Match
  • Generous PTO Package/Paid Holidays
  • Short/Long Term Disability
  • Growth Opportunities
  • Paid Training
  • Family-Owned and Operated
  • Health and Wellness

Technical Communications Coordinator Position Purpose
Responsible for providing expert technical support to technicians and staff and some technical information to customers. This role involves developing and delivering technical training programs, troubleshooting complex equipment issues, and serving as the liaison between the dealership and the equipment manufacturer. The Technical Communicator ensures that all service staff have the necessary technical knowledge to maintain and repair heavy equipment efficiently and effectively.
Technical Communications Coordinator Essential Functions
  • Communicates and supports the Kirby Smith vision and core values of One Mission, One Plan, One Goal
  • Provides advanced technical assistance for new, used, rental fleet, and customer-owned equipment to technicians regarding heavy equipment diagnostics, maintenance, and repair
  • Serves as the primary contact for resolving complex technical issues that arise in the field or shop
  • Maintains up-to-date knowledge of all equipment models and technologies sold by the dealership
  • Performs root cause failure analysis when needed
  • Assists warrant administration with technical information and merit of claims
  • Monitors and assesses the level of technical proficiency of dealership technicians and staff
  • Provides feedback to technicians and service supervision to help improve technician proficiency
  • Assists in educating to enhance the technical proficiency of the service team
  • Acts as a liaison between the dealership and equipment manufacturers to ensure accurate and timely communication of technical information
  • Assists in preparing and disseminating technical bulletins, service manuals, and other technical documents
  • Supports field technicians by providing over-the-phone and on-site technical guidance when necessary
  • Assists in diagnosing and resolving technical issues in the field to minimize equipment downtime for customers
  • Maintains detailed records of technical issues, solutions provided, and training guidance conducted to identify technicians' deficiencies
  • Documents and reports recurring issues to manufacturers to assist in product improvement
  • Performs other job-related duties as assigned
  • Ensures consistent and reliable on-site attendance

Technical Communications Coordinator Minimum Qualifications
  • High School Diploma or Equivalent
  • Five (5) years of experience in heavy equipment maintenance, repair, or technical support, with two (2) years in a training or technical communicator role
  • Strong technical knowledge of heavy equipment systems and components
  • Proficient in interpreting technical data, operational maintenance, instructions, and parts and service procedural manuals
  • Excellent communication and interpersonal skills
  • Proficient in technical documentation and reporting
  • Ability to read and follow electrical and hydraulic schematics
  • Strong problem-solving, troubleshooting abilities and attention to detail
  • Strong understanding of the importance of safety, with continuous attention to the safety of self and other
  • Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications
  • Ability to travel to various sites, including field locations
  • Ability to work in a fast-paced environment and adapt to changing priorities

Technical Communications Coordinator Physical Requirements
  • Lifting or carrying up to 25 pounds without assistance
  • The ability to drive locally and to sit for long periods

This is considered a Safety-Sensitive position.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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